Chapter 13

Solution: If the paper you are using is too fibrous, the ink applied by the HP All-in- One might not fully cover the surface of the paper. Use HP Premium Papers or any other paper type that is appropriate for the HP All-in-One.

For more information, see:

Information on paper” on page 81

Troubleshooting

Cause: The print paper type setting is incorrect.

Solution: Change the paper type setting to match the type of paper loaded in the input tray. The HP All-in-One automatically detects the paper type for plain and photo paper. If you are printing on other types of paper, such as labels or transparencies, check that you have selected the correct paper type in the HP Photosmart Software.

For more information, see:

Set the paper type for printing” on page 31

Cause: The copy or print quality setting on the HP All-in-One is set too low.

Solution: Check the quality setting. Use a higher quality setting to increase the amount of ink used for printing.

For more information, see:

Change the print speed or quality” on page 32

Change copy speed or quality” on page 55

Cause: You are printing on the wrong side of the paper.

Solution: Load paper with the print side down. For example, if you are loading glossy photo paper, load the paper with the glossy side down.

Printouts or copies have vertical streaks

Cause: The paper type is not suitable for the HP All-in-One.

Solution: If the paper you are using is too fibrous, the ink applied by the HP All-in- One might not fully cover the surface of the paper. Use HP Premium Papers or any other paper type that is appropriate for the HP All-in-One.

For more information, see:

Information on paper” on page 81

Printouts or copies are slanted or skewed

Cause: The paper is not feeding properly or is loaded incorrectly.

Solution: Make sure the paper is loaded correctly. For more information, see:

Load full-size paper” on page 21

102 Troubleshooting

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Image 105
HP C4200 manual Printouts or copies have vertical streaks, Printouts or copies are slanted or skewed