![](/images/new-backgrounds/1284873/284873213x1.webp)
Chapter 13
Troubleshooting
Cause: The wrong type of envelope is loaded.
Solution: Do not use shiny or embossed envelopes or envelopes that have clasps or windows.
Borderless printing produces unexpected results
Cause: Printing a borderless image from a
Solution: Try printing the image from the photo imaging software that came with the HP
The HP All-in-One is not responding
Cause: The HP
Solution: If the HP
Some documents take a long time to print. If nothing has printed several minutes after you sent a print job to the HP
Cause: The HP
Solution: Clear the paper jam.
For more information, see:
“Clear paper jams” on page 82
Cause: The HP
Solution: Load paper in the input tray.
For more information, see:
“Load
Cause: The print carriage has stalled.
104 Troubleshooting