Chapter 13
Solution: Make sure you have paper loaded correctly. For more information, see:
“Load paper” on page 21
Troubleshooting
Cause: The copy or print quality type setting on the HP
Solution: Check the quality setting. Use a higher quality setting to increase the amount of ink used for printing.
For more information, see:
•“Change the print speed or quality” on page 32
•“Change copy speed or quality” on page 55
Cause: A
Solution: Allow half an hour for the print cartridge to recover.
Cause: The print cartridges need to be cleaned or might be out of ink.
Solution: Check the estimated ink levels remaining in the print cartridges. If the print cartridges are low or out of ink, you might need to replace the print cartridges.
If there is ink remaining in the print cartridges, but you are still noticing a problem, print a
For more information on print cartridges, see “Troubleshoot print cartridges” on page 83.
Cause: There might be fiber or dust built up around the ink nozzle area on the print cartridges.
Solution: Check the print cartridges. If it looks as though there are fibers or dust around the ink nozzles, clean the ink nozzle area of the print cartridge.
For more information, see:
“Clean the area around the ink nozzles” on page 74
Printouts or copies are faded or have dull colors
Cause: The print cartridges need to be cleaned or might be out of ink.
Solution: Check the estimated ink levels remaining in the print cartridges. If the print cartridges are low or out of ink, you might need to replace the print cartridges.
If there is ink remaining in the print cartridges, but you are still noticing a problem, print a
100 Troubleshooting
