Shop for printing supplies, Troubleshooting | HP C4200 instruction

Contents
Work with print cartridges	65
Handle the print cartridges	66
Check the estimated ink levels	67
Replace the print cartridges	67
Use a photo print cartridge	70
Use the print cartridge protector	70
Align the print cartridges	71
Clean the print cartridges	72
Clean the print cartridge contacts	73
Clean the area around the ink nozzles	74
Remove ink from your skin and clothing	76
12 Shop for printing supplies
Order paper or other media	77
Order print cartridges	77
Order other supplies	78
13 Troubleshooting
Troubleshooting tips	79
Communication problems over a USB connection	79
Information on print cartridges	80
Information on paper	81
Clear paper jams	82
Troubleshoot print cartridges	83
View the Readme file	89
Hardware setup troubleshooting	89
Software installation troubleshooting	91
Uninstall and reinstall the software	94
Print quality troubleshooting	96
Print troubleshooting	103
Memory card troubleshooting	112
Copy troubleshooting	114
Scan troubleshooting	119
Errors	122
Device messages	122
File messages	123
Supported file types for the HP All-in-One	125
General user messages	125
Paper messages	128
Power and connection messages	130
Print cartridge messages	133
14 HP warranty and support
Warranty	137
Support process	137
Before you call HP customer support	137
HP support by phone	138
Phone support period	138
Placing a call	138
After the phone support period	139
Additional warranty options	139

Contents

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HP C4200 manual Shop for printing supplies, Troubleshooting, HP warranty and support

Contents

HP Photosmart C4200 All-in-One series HP Photosmart C4200 All-in-One series Page Contents Use the scan features Use the photo featuresUse the copy features Maintain the HP All-in-One Troubleshooting HP warranty and supportShop for printing supplies Technical information HP Photosmart C4200 All-in- One series Help OneHP Photosmart seriesC4200 HelpAll- HP All-in-One overview HP All-in-One at a glance Control panel buttons One overview Use the HP Photosmart software Start Copy Black button Starts a black-and-white copy. One overview Setup Guide Find more information Find more information How do I? How do Supported connection types To enable printer sharing on a Windows computerConnection information Use printer sharing Connection information Load originals and load paper Load originalsTo load an original on the scanner glass HP Premium Plus Photo Paper Choose papers for printing and copyingRecommended papers for printing and copying HP Premium Photo Paper Recommended papers for printing only Papers to avoid Load paper Load full-size paper To load full-size paper Load 10 x 15 cm 4 x 6 inch photo paper Load index cards To load 10 x 15 cm 4 x 6 inch photo paper in the input trayRelated topics Load envelopes To load index cards in the input trayTo load envelopes Load other types of paper Avoid paper jams HP CD/DVD Tattoo labels Load originals and load paper Print from your computer Print from a software applicationTo print from a software application Set the paper size Make the HP All-in-One the default printerChange the print settings for the current job To set the paper size Set the paper type for printing To set the paper type for printing Change the print speed or quality View the print resolutionTo view the print resolution Change the page orientation Scale the document size Change the saturation, brightness, or color tonePreview your print job Printing shortcuts Change the default print settingsTo change the default print settings To preview your print job To create a printing shortcut Perform special print jobsCreate printing shortcuts Click the Printing Shortcuts tab Print a borderless image Print a photo on photo paperTo print a borderless image Off applies no HP real life technologies to the image Create custom cd/dvd labelsTo print a photo on photo paper To create custom CD/DVD labels Print on both sides Print using Maximum dpiTo print in Maximum dpi mode To print on both sides Recommended papers for printing and copying on Print a multiple-page document as a booklet To print a multiple-page document as a booklet Print multiple pages on a single sheet To print multiple pages on a single sheet Print a multiple-page document in reverse order To print a multiple-page document in reverse order To reverse an image for iron-on transfers Reverse an image for iron-on transfersPrint on transparencies To print on transparencies Print a group of addresses on labels or envelopes To print a group of addresses on labels or envelopes Print a poster Print a WebTo print a poster To stop a print job from the HP All-in-One Stop a print jobTo print a Web To stop a print job from the computer Windows 2000 users Stop a print job Print Use the photo features Print photos Print 10 x 15 cm 4 x 6 inch photosTo print one or more 10 x 15 cm 4 x 6 inch photos Print enlargements To print an enlargement of a photo Print photos from the HP Photosmart Software Edit photos using your computerSave photos to your computer To print photos Share photos with friends and relatives To edit photosTo share photos Photos Use the copy features Make a copyChange copy speed or quality Make multiple copies of the same original Make a borderless copy of a photo Press Start Copy Color Resize an original to fit onto letter or A4 paperTo make a borderless copy of a photo from the control panel To resize a document from the control panel Stop copying To stop copying Use the scan features Scan an image or document Edit a scanned image Edit a scanned documentTo scan to a computer Stop scanning To stop scanning Scan Clean the glass Clean the HP All-in-OneClean the exterior To clean the glass Clean the lid backing To clean the lid backingPrint a self-test report Work with print cartridges To print a self-test report Handle the print cartridges To check the ink levels from the HP Photosmart Software Check the estimated ink levelsReplace the print cartridges Printer Toolbox appears Click the Estimated Ink Level tab To replace the print cartridges Maintain the HP All-in-One Use a photo print cartridge Use the print cartridge protector Align the print cartridges Clean the print cartridges To align newly installed print cartridges Clean the print cartridge contacts To clean the print cartridge contacts Clean the area around the ink nozzles To clean the area around the ink nozzles Remove ink from your skin and clothing Surface Remedy Order print cartridges Shop for printing suppliesOrder paper or other media Click the Estimated Ink Levels tab Order other supplies Number for ordering Troubleshooting Troubleshooting tipsCommunication problems over a USB connection Information on print cartridges Information on paper Clear paper jams To clear a paper jam from the rear doorTo clear a paper jam from the front door Troubleshoot print cartridges To troubleshoot print cartridges To check the ink levels from the HP Photosmart Software Printer Toolbox appears Click the Device Services tab Click Clean the Print Cartridges To replace the print cartridges Troubleshooting Hardware setup troubleshooting Troubleshooting common setup issuesView the Readme file Solution HP All-in-One will not turn on Software installation troubleshooting To start the installation from a Windows computer Minimum system checks screen appearsRed X appears on the USB connect prompt Solution To retry the plug and play Received a message that an unknown error has occurred Uninstall and reinstall the software Some of the buttons are missing in the HP Solution CenterRegistration screen does not appear To uninstall from a Windows computer, method Print quality troubleshooting Ink is bleeding or smearing Ink is not filling the text or graphics completely Text edges are jagged Printout has a horizontal band of distortion near the bottom Colors run into each other on the printout Printouts or copies have horizontal streaks or lines Load paper on Printouts or copies are faded or have dull colors Choose papers for printing and copying on Printouts or copies seem blurry or fuzzy Printouts or copies have vertical streaks Printouts or copies are slanted or skewed Print troubleshooting Paper is not picked up from the input trayEnvelopes print incorrectly Borderless printing produces unexpected results HP All-in-One is not responding Communication problems over a USB connection on To check the printer driver status Click SettingsNothing happens when I try to print HP All-in-One prints meaningless characters Print troubleshooting 107 To check your margin settings Pages in my document came out in the wrong orderMargins are not printing as expected Solution To check your margin settings Text or graphics are cut off at the edge To preview the print layout Blank page came out while printing Print troubleshooting 111 Memory card troubleshooting My memory card no longer works in my digital cameraHP All-in-One does not read the memory card To install the HP Photosmart Software Photo light next to the memory card slots is blinkingPhotos on the memory card do not transfer to my computer Copy troubleshooting Nothing happens when I try to copy Parts of the original do not appear or are cut off Resize to Fit is not working as expected Image is cropped when I make a borderless copy Resize an original to fit onto letter or A4 paper on Printout is blank Borderless copy has white space around the edges Scan troubleshooting Scan haltsScan fails Scanned image is incorrectly cropped Scan fails because of insufficient computer memoryScanned image is blank Scanned image has incorrect page layout Scanned image shows dotted lines instead of text Text format is incorrectText is incorrect or missing Device messages ErrorsScan feature does not work Firmware revision mismatch Memory is full Mechanism errorFile messages Scanner failure Photos not found Error reading or writing the fileUnreadable files. NN files could not be read File not found Supported file types for the HP All-in-One General user messagesInvalid file name File corrupted Memory card error Cannot cropDisconnected Use only one card at a time Card access errorOut of disk space Card is inserted incorrectly Paper messages Card is damagedPaper upside down Ink is drying Paper orientation errorCannot load paper from input tray Out of paper Wrong paper width Power and connection messagesPaper mismatch HP All-in-One not found Communication test failed Improper shutdown Two-way communication lost Print cartridge messages Low on inkNeed alignment or alignment failed Troubleshooting Align the print cartridges on Wrong pen in slot HP warranty and support Warranty HP support by phone Phone support period Placing a call Additional warranty options HP Quick Exchange Service Japan After the phone support period Pack the HP All-in-One To pack the HP All-in-One HP warranty and support Technical information Energy consumption Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Regulatory model identification number FCC statement Regulatory notices 147 Technical information Symbols/Numerics Index 150 151 152