Troubleshooting
Chapter 13
Solution: Load the original print side down on the right front corner of the glass as shown below.
Resize to Fit is not working as expected
Cause: You are trying to increase the size of an original that is too small.
Solution: Resize to Fit can only enlarge the original up to the maximum percentage allowed by your model. For example, 200% might be the maximum enlargement percentage allowed by your model. Enlarging a passport photo by 200% might not enlarge it enough for it to fit a
If you want to make a large copy of a small original, scan the original into the computer, resize the image in the HP scanning software, and then print a copy of the enlarged image.
Cause: The original is placed incorrectly on the glass.
116 Troubleshooting