Troubleshooting

Chapter 13

Solution: Load the original print side down on the right front corner of the glass as shown below.

Resize to Fit is not working as expected

Cause: You are trying to increase the size of an original that is too small.

Solution: Resize to Fit can only enlarge the original up to the maximum percentage allowed by your model. For example, 200% might be the maximum enlargement percentage allowed by your model. Enlarging a passport photo by 200% might not enlarge it enough for it to fit a full-size page.

If you want to make a large copy of a small original, scan the original into the computer, resize the image in the HP scanning software, and then print a copy of the enlarged image.

Cause: The original is placed incorrectly on the glass.

116 Troubleshooting

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HP C4200 manual Resize to Fit is not working as expected