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Chapter 13
Troubleshooting
2.Reinsert the print cartridge by sliding it forward into the slot. Then push the print cartridge forward until it clicks into the socket.
3.Repeat steps 1 and 2 for the
4.If the problem persists, print a
This report provides useful information about your print cartridges, including status information.
5.If the
6.If the problem persists, clean the
7.If you are still experiencing problems with printing, determine which print cartridge is experiencing the problem and replace it.
To check the ink levels from the HP Photosmart Software
1.In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Toolbox.
NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Services tab, and then click Service this device.
The Printer Toolbox appears.
2.Click the Estimated Ink Level tab.
The estimated ink levels for the print cartridges appear.
84 Troubleshooting