Chapter 13
Solution: Make sure you fully insert the memory card into the appropriate slot on the HP
If the memory card is not inserted properly, the HP
After the memory card has been inserted properly, the Photo light will blink green for a few seconds, and then remain lit.
Troubleshooting
Card is damaged
Cause: You formatted the card on a Windows XP computer. By default, Windows XP will format a memory card of 8 MB or less and 64 MB or more with the FAT32 format. Digital cameras and other devices use the FAT (FAT16 or FAT12) format and cannot recognize a FAT32 formatted card.
Solution: Reformat your memory card in your camera or format your memory card in a Windows XP computer by selecting the FAT format.
Cause: The file system is corrupted.
Solution: Check the computer screen for an error message telling you that the images on the memory card are corrupted.
If the file system on the card is corrupt, reformat the memory card in your digital camera.
CAUTION: Reformatting the memory card will delete any photos stored on the card. If you have previously transferred the photos from your memory card to a computer, try printing the photos from the computer. Otherwise, you will need to retake any photos you might have lost.
Paper messages
The following is a list of
•Paper upside down
•Paper orientation error
•Cannot load paper from input tray
•Ink is drying
•Out of paper
•Paper jam, misfeed or blocked carriage
•Paper mismatch
•Wrong paper width
Paper upside down
Cause: Paper in the input tray is upside down.
Solution: Load paper in the input tray print side down.
128 Troubleshooting
