![](/images/new-backgrounds/1284873/284873231x1.webp)
Solution: Check the computer screen for an error message telling you that the images on the memory card are corrupted.
If the file system on the card is corrupt, reformat the memory card in your digital camera.
CAUTION: Reformatting the memory card will delete any photos stored on the card. If you have previously transferred the photos from your memory card to a computer, try printing the photos from the computer. Otherwise, you will need to retake any photos you might have lost.
The Photo light next to the memory card slots is blinking
Cause: The HP
Solution: Do not pull out the memory card while the Photo light is flashing. A flashing light means the HP
Cause: The HP
Solution: Remove and reinsert the memory card. You might have inserted it incorrectly. Turn the memory card so that the label faces up and the contacts are facing the HP
If the problem continues, the memory card might be defective.
Cause: You have inserted more than one memory card.
Solution: Remove one of the memory cards. You can use only one memory card at a time.
The photos on the memory card do not transfer to my computer
Cause: The HP Photosmart Software is not installed.
Solution: Install the HP Photosmart Software that came with the HP
Troubleshooting
To install the HP Photosmart Software
1.Insert the HP
2.When prompted, click Install More Software to install the HP Photosmart Software.
3.Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP
Cause: The HP
Memory card troubleshooting | 113 |