Numeric Directory Assistance | NEC 750176-1 manual

Issue 1		EliteMail VMS/EliteMail Limited

Turn off the automatic directory:

1.Move the cursor to this field.

2. Pressrepeatedly until the field is empty, and press

.

Auto xfer?

1.Highlight the field.

2.Enter Y, and press to set the field to Yes.

3. Enter N, and press

to set the field to No.

Numeric Directory Assistance

Setting up numeric directory assistance requires special configuration at the system console. To set up numeric directory assistance, add directory menus and directory groups at the Groups Screen, then manually add subscribers to directory groups. Numeric directory assistance requires ongoing maintenance as new subscribers or groupings are added or deleted from the system. Subscribers cannot change their listing in the numeric directory by telephone.

For details on setting up numeric directory assistance, refer to the EliteMail

VMS/EliteMail Limited Technician Guide.

Department Transaction Box

The system is shipped with a department directory using a transaction box with the System ID 411. If you decided to use this directory on your system, you may want to record the greeting again or change the System ID.

If you decide not to use this department directory, you should delete the

Departments, Sales, and Technical Support transaction boxes.

3 - 20

Fill in the Screens

Image 100

NEC 750176-1 manual Numeric Directory Assistance, Department Transaction Box, Auto xfer? Highlight the field

Contents

Page NEC America, Inc Walnut Hill Lane Irving, TX Section General Information Section This ManualEliteMail VMS/EliteMail Limited Technician Guide Stock Number Table of Contents Issue 1EliteMail VMS/EliteMail Limited Table of Contents Job Specifications Manual Iii List of Figures Table of Contents List of Tables What should the voice mail system say when it answers? Section GeneralSection What YOU Should Know Which trunks does the voice mail system answer? Section Quick Install Method Does the organization use a fax machine? Section EliteMail VMS/EliteMail Limited IssueWith EliteMail Limited Banner Screen Available Recording Space Warning FMS -U10 ETU Calls Answered System Access Numbers Telephone System Information Station Pilot NumberStation Number for each voice mail system port Keypad Map Worksheet Keypad Map Greeting Action After GreetingDay Greeting / Night Greeting Use one-key dialing during greeting? If Take a Message is Used Page Opening Greeting When is an operator available to handle calls? What is the operator extension number?Transferring Calls to the Operator Call transfer type to use for the operator extension Night Operator HandlingTransfer Calls to the Operator Daytime Schedule Ignore holidays? Schedule #4 Automatically adjust system for Daylight Savings Time?Holidays System Schedules Am / pm to Section Worksheet Default Subscriber Settings Personal ID and Access CodesPersonal ID for Subscribers Access Codes Menu Mode Exclusively Auto Live MonitorCan Edit Hold Message Length Call Transfer Transfer calls to subscribers? Call transfer type Message Delivery Message NotificationActivate message waiting lamps for new messages? Wait minutes after a new message arrives Should the system call the subscriber extension?Each, Batch, or Urgent Delivery Default Subscriber Settings Personal ID & Access CodesCall Transfer Message Notification When should the system ask subscribers to delete How many times should caller be allowed to misdial?Should caller be routed to another System ID for help after Misdialing repeatedly? System Security Directory Assistance Section Worksheet Directory AssistanceCallers determine a subscriber extension Numeric directory assistance System IDs for Directory Assistance Fax ID Directory AssistanceSection Worksheet Public FAX BOX Voice Name Transfer calls to the Public Fax Box? Use call holding? Alternate Action Announce Options Call transfer type Await Answer Public Fax BoxAnnounce Options Ways to Enroll Subscribers Extension # ID Range 1, 2Extension / Last Name / First & Middle Names Unlisted Subscriber List Host Subscriber Guest NameGuest Personal ID Urgent? Guests Worksheet Does the system keypad map have letters or numbers only? ConsiderationsCan anyone but the owner send a message to the group? Spelled Names or Numbered Names Group Name or NumberGroup Owner Deliver message only to the first person to hear it? Can others send a message to this group? Group Members Message Groups Select message groups by name or by number? Section Worksheet Special Subscriber Settings EliteMail VMS/EliteMail Limited IssuePersonal data Transfer calls to subscriber? Turn screening options on? Transfer options Action After Greeting Issue EliteMail VMS/EliteMail Limited Confirm CIntroduce Page Message Notification and Delivery Select one of the following delivery methods After Greeting Special Subscriber SettingsMessage Notification & Delivery Questions Section Worksheet Public Interview BOXThis System ID Questions, you might want to say Thank you for your order Should Outside Callers Mark Messages Urgent? Action after last question Public Interview Box Action after last question Section Worksheets Menus Interviews MAP Technician GuideTransaction boxes and interview boxes Callers to other System IDs, and if it uses one-key dialing Menus & Interviews Map Example Directory of Departments FloppySoft Menus and Interviews Map Menus & Interviews List Section Worksheet Menus Interviews List FloppySoft Technical Support Menu Boxes Accounting Product Information Page Sales Representative System ID NameOwner Enter the transaction box System ID Transfer the calls reaching this box to an extension? Greeting Action After Greeting If Take a Message is Used Transaction Boxes Day Night Box Name Question Action after last question Interview Boxes Question Max. Response Seconds Sign In to the System Use the Completed WorksheetsSection Before YOU Fill Section Program Worksheet 1 Site Information Site name Move cursor to this fieldContact Move cursor to this field Fill in the Screens No Trunks Press Job Specifications Manual Calls AnsweredTotal trunks / stations Worksheet Choice Enter Numbers NEC Telephone System Information Press To display the next match Keypad Map Section Program Worksheet 2 All Ports On the worksheet, if you choseEstablish a local connection Transfer Call to Operator Application Screen Interview the callerHang Up Section Program Worksheet Operator Handling Set up System Operator System ID Select this fieldPress Move the cursor to this field Rings Section Program System SchedulesThen Refer Night Mode Holidays Section Program Worksheet Default Subscriber Setup Defaults for each new subscriber Personal ID Add or remove codes at the Access Code Options window Issue EliteMail VMS/EliteMail Limited Call transfer type Screening? Worksheet Enter Choice After min Section Program Worksheet System Security Batch Each Urgent 8123,8456,8678 8123,8456,8789 Section Program Worksheet Directory Assistance Automatic8J7#KLJM?MDirectoryIN*+BAssistanceB4#J22A15?IN## Numeric Directory Assistance Department Transaction BoxAuto xfer? Highlight the field Enter N, and press To set the field to No Highlight the Greeting Day field Press Press any key to stop recordingDisplay the Departments Box Move the cursor to the System ID field Default System ID is $FAXBOX Voice Name Program Worksheet Public FAX BOX Rings Worksheet Choice Voice Press Add Menu Section Program Worksheet Subscriber List Enter Range of Extension # IDs Start Stop Constant prefixConstant suffix System displays the selected range and asks to confirm Name field, if you5 Press .to display the Add Menu Record Names Add Guests Section Program Worksheet GuestsFollow these steps for each guest Enter the guest Personal ID, and press Fill in the Screens Press Repeat this process to add more delivery numbers Schedules for the guest, if desiredSection Program Worksheet Message Groups ID for Num Groups Until you refer to Adding Message Groups at the ConsoleAdd a new message group Section Program Worksheet Special Subscriber Settings System shows the first matching nameAdd members to the message group Personal Directory pages for those subscribers Add or Remove Access Codes Name, IDs, Hold/Archive TimeEliteMail VMS/EliteMail Limited Enter a code in the field, and press JJ2 Pop-up window Press If calls should be Expanded Transfer Options Set up call holding. In this field, enterView Expanded Transfer Options for a subscriber Worksheet Choice Action Edits OK? Move the cursor to this field Send Msg Urgent? Move the cursor to this field Transfer to Operator Press Say-bye Message delivery telephone numbers Use X for the subscriber extension number. Activate Lamps? Enter the time between retries, and press Worksheet Public Interview BOX Record Interview Box QuestionsUse this information on the Public Interview Box Boxes, voice detect boxes, and interview boxes Section Program Worksheets Menus InterviewsFrom those worksheets Add a Transaction Box Program Worksheet Transaction BoxesSelect Transaction box. You are prompted with Add transaction box for System Manager name? Y/N Transfer Day? Highlight this field Transfer options Move cursor to this field Action Specify System ID Max-msg Move the cursor to this field Hang up Press Go to Another ID Add an Interview Box Section Program Worksheet Interview BoxesAdd interview box for System Manager name? Y/N Add interview box for which subscriber enter last name Add interview box for subscriber Name Press ESC to quit? Y/N Press Press Specify System ID Calls Answered System Access NumbersTelephone System Information Worksheet Opening Greeting Day Greeting Night Greeting Worksheet Operator Handling Worksheet System SchedulesTransferring Calls to the Operator Am / pm to Am / pm on Worksheet Default Subscriber Settings Am / pm to Am / pm on M on Worksheet System Security Worksheet Directory Assistance Worksheet Public Fax Box Call transfer type Await Answer for Worksheet Subscriber List Extension # ID Range 1StartExtension # ID Range 2Start Extension # ID Range 3Start Worksheet Guests Host Subscriber Guest Name Guest Personal ID Urgent? Worksheet Message Groups Call Transfer After GreetingMessage Notification & Delivery Am / pm to Am / pm on Mon Worksheet Public Interview Box Question Max Response Worksheet Menus & Interviews Map Worksheet Menus & Interviews List Worksheet Transaction Boxes Worksheet Question Max. Response