EliteMail VMS/EliteMail Limited

Issue 1

 

 

 

 

SECTION 4

WORKSHEET 4:

SYSTEM SCHEDULES Most organizations set regular working hours. You can set up the voice mail system to handle calls differently when your organization is open and closed. The voice mail system uses a Day Mode schedule to define the hours your organization is open. The rest of the time the system operates in Night Mode.

You can define up to four different Day Mode schedules, and then assign to different voice ports or transaction boxes different Day Mode schedules. In most cases, however, you use only Schedule #1. This worksheet defines only one schedule. You can define others later.

31. Daytime Schedule

Enter regular business hours for your organization. Sample completed

Schedules Worksheet is shown below.

Each working schedule you define for a site can be specified in three different time ranges. These ranges (a, b, c) define the hours classified as Day Mode. You may specify any range as Day Mode; it need not fall in the range that is normally considered daytime. For any hours not specified, the voice mail system operates in Night Mode.

Typically, you specify only one range, such as 8:00 am - 5:00 pm Monday through Friday. However, if your organization has different weekend hours, you may specify ranges for Saturday and Sunday. The sample schedule is completed for a business that is open from 9:00 am to 8:00 pm Monday through Friday; from 10:00 am to 5:00 pm on Saturday, and 11:00 am to 3:00 pm on Sunday.

If your organization closes for lunch hour, you can specify Day hours as 8:00 am to 12:00 pm in range a and 1:00 pm to 5:00 pm in range b. The voice mail system is then in Night Mode from noon to 1:00 pm.

Ignore holidays?

In most cases, because your organization is closed on holidays, you want the voice mail system to operate in Night Mode for 24 hours on those days. This is the default setting. If Schedule #1 should not follow your regular Day Mode and Night Mode hours on official holidays (that is, if you want Schedule #1 to operate in Night Mode for 24 hours) select No and fill in 33. Holidays. If you want the system to follow your regular Day and Night schedule on holidays, select Yes, and skip the 33. Holidays section of the worksheet.

Job Specifications Manual

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NEC 750176-1 manual Daytime Schedule, Ignore holidays?