EliteMail VMS/EliteMail Limited

 

 

 

 

Issue 1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Worksheet 3

 

 

 

Operator Handling

 

 

 

 

 

 

 

 

 

20. When is an operator available to handle calls?

 

 

 

 

 

Day

Yes(default)

 

No

 

 

 

Night

￿Yes

￿No (default)

 

 

 

Transferring Calls to the Operator

 

 

 

 

 

What is the operator extension number on the telephone system?Day

0 (zero)

______

 

 

 

 

 

Night

￿0 (zero)￿______

 

Call transfer type to use for operator extension

Release(default)

 

 

 

 

 

 

Await Answer

for ______ rings

 

 

 

 

 

￿Wait for Ringback

for ______ rings

 

 

 

 

 

 

 

(3 rings or more)

 

 

 

 

 

 

 

 

 

 

 

 

 

Application Screen Page 3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Worksheet 4

 

 

 

System Schedules

 

 

 

 

 

 

 

 

 

Use this worksheet to define the system Day Mode operating schedule. This usually matches the company office hours. All other hours the system operates in Night Mode. You may specify up to three ranges of hours and days for Day Mode oper- ation.

31.

Daytime Schedule (Enter up to three ranges of hours and days for Schedule #1)

 

 

a:

 

 

am / pm to

 

 

 

am / pm on

Mon

Tue Wed THu

Fri Sat SUn

 

b:

 

 

am / pm to

 

 

 

am / pm on

Mon

Tue Wed THu

Fri Sat SUn

 

c:

 

 

am / pm to

 

 

 

am / pm on

Mon

Tue Wed THu

Fri Sat SUn

 

Ignore holidays?

￿Yes

￿No(default)

 

 

 

 

 

 

 

 

 

 

32.

Special Schedule (#4)

￿Day

￿Night

 

 

 

 

 

 

 

 

33.

Holidays (Write in the day and month of up to eighteen holidays)

 

 

 

 

___________

___________ ___________ ___________ ___________ ___________

 

___________

___________ ___________ ___________ ___________ ___________

 

___________

___________

___________ ___________

___________

___________

34.

Automatically adjust system for Daylight Savings Time?

 

 

￿

Yes

Date On

Date Off

 

 

No

 

 

 

Application Screen Page 4

Job Specifications Manual

A - 5

Page 138
Image 138
NEC 750176-1 manual Worksheet Operator Handling, Worksheet System Schedules, Transferring Calls to the Operator