Manuals / NEC / Computer Equipment / Whiteboard Accessories

NEC 750176-1 manual Calls Answered, System Access Numbers, Telephone System Information

Models: 750176-1

1 151

Download 151 pages 31.78 Kb

Page 136

Worksheets

	Worksheet 1						Site Information

1.	Site name

2.	Contact name							Phone #

Calls Answered

3.	Total number of trunks		Number of calls per day
	Total number of stations

4.	Day calls to be answered	(check one)				Night calls to be answered (check one)
	All trunks (default)						All trunks (default)
	Some trunks						Some trunks
	No trunks (forwarded calls only)						No trunks (forwarded calls only)

5.	Action to take for overflow calls, when all system ports are busy (check one)
	Ring system until it answers (default) (System answers as soon as a port is free.)
	Forward calls to Operator	(Live Operator handles overflow calls.)
	Issue busy tone

System Access Numbers

6.	Trunk pilot number______________________Numberof trunks answered bysystem ___________________
	Alternate trunk numbers _________________

7.	Voice Port Stations		Station pilot number

	Station Number for each port:

1.	_______________	2._______________			3.		____________________	4.	____________________
5.	_______________	6.	_______________		7.		_______________	8.	_______________
9.	_______________	10.	_______________		11.	_______________		12. _______________
13. _______________		14.	_______________		15.	_______________		16. _______________
17. _______________		18. _______________			19.	_______________		20. _______________
21. _______________		22.	_______________		23.	_______________		24. _______________
25. _______________		26.	_______________		27.	_______________		28. _______________
29. _______________		30.	_______________		31.	_______________		32. _______________
33. _______________		34.	_______________		35.	_______________		36 ._______________



Telephone System Information

Manufacturer					Model			Software Release #


								Switch Setup Screen Page 1

Keypad Map
	Default (Q=7, Z=9)			QZ on the 0 Key			Numbers Only Keypad
	QZ on the 1 Key			Swedish Keypad

Job Specifications Manual

A - 1

Image 136

NEC 750176-1 manual Calls Answered, System Access Numbers, Telephone System Information

Contents

Page NEC America, Inc Walnut Hill Lane Irving, TX Section General Information Section This ManualEliteMail VMS/EliteMail Limited Technician Guide Stock NumberTable of Contents Issue 1EliteMail VMS/EliteMail Limited Table of ContentsJob Specifications Manual Iii List of FiguresTable of Contents List of Tables What should the voice mail system say when it answers? Section GeneralSection What YOU Should Know Which trunks does the voice mail system answer?Section Quick Install Method Does the organization use a fax machine?Section EliteMail VMS/EliteMail Limited IssueWith EliteMail Limited Banner Screen Available Recording Space Warning FMS -U10 ETUCalls Answered System Access Numbers Telephone System Information Station Pilot NumberStation Number for each voice mail system port Keypad MapWorksheet Keypad MapGreeting Action After GreetingDay Greeting / Night Greeting Use one-key dialing during greeting?If Take a Message is Used Page Opening Greeting When is an operator available to handle calls? What is the operator extension number?Transferring Calls to the Operator Call transfer type to use for the operator extensionNight Operator HandlingTransfer Calls to the Operator Daytime Schedule Ignore holidays?Schedule #4 Automatically adjust system for Daylight Savings Time?Holidays System Schedules Am / pm toSection Worksheet Default Subscriber Settings Personal ID and Access CodesPersonal ID for Subscribers Access Codes Menu Mode Exclusively Auto Live MonitorCan Edit Hold Message LengthCall Transfer Transfer calls to subscribers?Call transfer type Message Delivery Message NotificationActivate message waiting lamps for new messages? Wait minutes after a new message arrives Should the system call the subscriber extension?Each, Batch, or Urgent Delivery Default Subscriber Settings Personal ID & Access CodesCall Transfer Message NotificationWhen should the system ask subscribers to delete How many times should caller be allowed to misdial?Should caller be routed to another System ID for help after Misdialing repeatedly?System Security Directory Assistance Section Worksheet Directory AssistanceCallers determine a subscriber extension Numeric directory assistanceSystem IDs for Directory Assistance Fax ID Directory AssistanceSection Worksheet Public FAX BOX Voice Name Transfer calls to the Public Fax Box?Use call holding? Alternate ActionAnnounce Options Call transfer type Await Answer Public Fax BoxAnnounce Options Ways to Enroll Subscribers Extension # ID Range 1, 2Extension / Last Name / First & Middle Names UnlistedSubscriber List Host Subscriber Guest NameGuest Personal ID Urgent?Guests WorksheetDoes the system keypad map have letters or numbers only? ConsiderationsCan anyone but the owner send a message to the group? Spelled Names or Numbered Names Group Name or NumberGroup Owner Deliver message only to the first person to hear it?Can others send a message to this group? Group MembersMessage Groups Select message groups by name or by number?Section Worksheet Special Subscriber Settings EliteMail VMS/EliteMail Limited IssuePersonal data Transfer calls to subscriber? Turn screening options on? Transfer optionsAction After Greeting Issue EliteMail VMS/EliteMail Limited Confirm CIntroduce Page Message Notification and Delivery Select one of the following delivery methods After Greeting Special Subscriber SettingsMessage Notification & Delivery Questions Section Worksheet Public Interview BOXThis System ID Questions, you might want to say Thank you for your orderShould Outside Callers Mark Messages Urgent? Action after last questionPublic Interview Box Action after last questionSection Worksheets Menus Interviews MAP Technician GuideTransaction boxes and interview boxes Callers to other System IDs, and if it uses one-key dialingMenus & Interviews Map Example Directory of Departments FloppySoft Menus and Interviews MapMenus & Interviews List Section Worksheet Menus Interviews List FloppySoft Technical Support Menu BoxesAccounting Product Information Page Sales Representative System ID NameOwner Enter the transaction box System IDTransfer the calls reaching this box to an extension? Greeting Action After Greeting If Take a Message is Used Transaction Boxes Day NightBox Name QuestionAction after last question Interview Boxes Question Max. Response SecondsSign In to the System Use the Completed WorksheetsSection Before YOU Fill Section Program Worksheet 1 Site Information Site name Move cursor to this fieldContact Move cursor to this field Fill in the ScreensNo Trunks Press Job Specifications Manual Calls AnsweredTotal trunks / stations Worksheet Choice EnterNumbers NEC Telephone System Information Press To display the next matchKeypad Map Section Program Worksheet 2All Ports On the worksheet, if you choseEstablish a local connection Transfer Call to OperatorApplication Screen Interview the callerHang Up Section Program Worksheet Operator HandlingSet up System Operator System ID Select this fieldPress Move the cursor to this field RingsSection Program System SchedulesThen ReferNight Mode Holidays Section Program Worksheet Default Subscriber Setup Defaults for each new subscriber Personal IDAdd or remove codes at the Access Code Options window Issue EliteMail VMS/EliteMail Limited Call transfer type Screening?Worksheet Enter Choice After min Section Program Worksheet System Security Batch Each Urgent8123,8456,8678 8123,8456,8789Section Program Worksheet Directory Assistance Automatic8J7#KLJM?MDirectoryIN*+BAssistanceB4#J22A15?IN##Numeric Directory Assistance Department Transaction BoxAuto xfer? Highlight the field Enter N, and press To set the field to NoHighlight the Greeting Day field Press Press any key to stop recordingDisplay the Departments Box Move the cursor to the System ID fieldDefault System ID is $FAXBOX Voice Name Program Worksheet Public FAX BOXRings Worksheet Choice Voice Press Add Menu Section Program Worksheet Subscriber ListEnter Range of Extension # IDs Start Stop Constant prefixConstant suffix System displays the selected range and asks to confirmName field, if you5 Press .to display the Add MenuRecord Names Add Guests Section Program Worksheet GuestsFollow these steps for each guest Enter the guest Personal ID, and press Fill in the ScreensPress Repeat this process to add more delivery numbers Schedules for the guest, if desiredSection Program Worksheet Message Groups ID for Num GroupsUntil you refer to Adding Message Groups at the ConsoleAdd a new message group Section Program Worksheet Special Subscriber Settings System shows the first matching nameAdd members to the message group Personal Directory pages for those subscribersAdd or Remove Access Codes Name, IDs, Hold/Archive TimeEliteMail VMS/EliteMail Limited Enter a code in the field, and pressJJ2 Pop-up windowPress If calls should beExpanded Transfer Options Set up call holding. In this field, enterView Expanded Transfer Options for a subscriber Worksheet Choice Action Edits OK? Move the cursor to this field Send Msg Urgent? Move the cursor to this fieldTransfer to Operator Press Say-bye Message delivery telephone numbers Use X for the subscriber extension number. Activate Lamps?Enter the time between retries, and press Worksheet Public Interview BOX Record Interview Box QuestionsUse this information on the Public Interview Box Boxes, voice detect boxes, and interview boxes Section Program Worksheets Menus InterviewsFrom those worksheets Add a Transaction Box Program Worksheet Transaction BoxesSelect Transaction box. You are prompted with Add transaction box for System Manager name? Y/NTransfer Day? Highlight this fieldTransfer options Move cursor to this field Action Specify System ID Max-msg Move the cursor to this fieldHang up Press Go to Another ID Add an Interview Box Section Program Worksheet Interview BoxesAdd interview box for System Manager name? Y/N Add interview box for which subscriber enter last nameAdd interview box for subscriber Name Press ESC to quit? Y/N Press Press Specify System ID Calls Answered System Access NumbersTelephone System Information Worksheet Opening Greeting Day Greeting Night GreetingWorksheet Operator Handling Worksheet System SchedulesTransferring Calls to the Operator Am / pm to Am / pm onWorksheet Default Subscriber Settings Am / pm to Am / pm on M onWorksheet System Security Worksheet Directory AssistanceWorksheet Public Fax Box Call transfer type Await Answer forWorksheet Subscriber List Extension # ID Range 1StartExtension # ID Range 2Start Extension # ID Range 3StartWorksheet Guests Host Subscriber Guest Name Guest Personal ID Urgent?Worksheet Message Groups Call Transfer After GreetingMessage Notification & Delivery Am / pm to Am / pm on MonWorksheet Public Interview Box Question Max ResponseWorksheet Menus & Interviews Map Worksheet Menus & Interviews List Worksheet Transaction Boxes Worksheet Question Max. Response