EliteMail VMS/EliteMail Limited Issue 1

Job Specifications Manual 2 - 51

Table 2-14 Sample Worksheet 14 – Menus and Interviews M ap

Worksheet
14 Menus & Interviews Map
Use this sheet to draw a map or diagram of any personnel directories, information menus, or speci al cal l routing
you use in your application. You can then use the
Menus & Interviews List
worksheet to list the transaction boxes
required for this part of your application.
"Thank you for calling FloppySoft. For Support, press 200.
For Accounting, press 300. For pr oduct information, press
400. For Sales, press 500. Otherw ise, please stay on the
line and an operator will be right with you."
200
Technical Support Box
500
Sales Box
400
ProductInformation Box
300
Accounting Box
Ifthe
caller
presses
Toother boxes
dependingon
selection
Toaccountant's
extension
200 300 500400
Toother boxes
depending on
selection
Toeach sales
personin turn