Issue 1

EliteMail VMS/EliteMail Limited

 

 

 

 

Should Outside Callers Mark Messages Urgent?

Select how the system marks the priority of messages left in the Public

Interview Box.

Select Yes to automatically mark all messages from outside callers urgent.

￿Select No to leave messages from outside callers unmarked.

Select Ask if you want the system to ask outside callers if the message should be marked urgent.

Action after last question

Decide what action you want the voice mail system to take after asking the questions. The most common choices are Say Good-bye or Hang up. The possible actions are as follows:

Transfer to operator

Transfer the caller to the operator.

Say Good-bye

The system says, “If you need further assistance, press the pound key now. Thank you and good-bye” and hangs up.

Hang up

The system hangs up, without saying good-bye.

Go to another ID

The system routes the caller to another System ID. If you choose this

￿option, enter the System ID. Restart the call

Return the caller to the opening greeting.

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Fill in the Worksheets

Page 61
Image 61
NEC 750176-1 manual Should Outside Callers Mark Messages Urgent?, Action after last question