2 - 26 Fill in the Worksheets
Issue 1 EliteMail VMS/EliteMail Limited

SECTION 8

WORKSHEET 8:

PUBLIC FAX BOX The voice mail system can detect incoming faxes and route them to a fax

machine. This feature eliminates the need f or a separate, dedicated
telephone line for the fax machine. Each time th e system transfers a call
to the fax extension, it can send a pub lic a nn ounc eme nt to t he Pu bli c Fax
Box.
If you plan to use the voice mail system fax detect feature, complete this
worksheet. Specify the fax extension number, System ID, and call t ran sfe r
parameters. Also, indicate whethe r or not the pe rson sen ding the fax is
asked to record a message describing the fax.
The Public Fax Box is quite flexible. For det ails on the various option s
available, refer to the EliteMail VMS/Elit e Mail Limited Technician Guide.

Fax ID

Indicate the System ID for the Public Fax Box. You can choose an ID that
allows callers to manually dial the fax machine extension, or mak e it
accessible only when a fax machine calls the system. In the opening
greeting, tell callers what System ID to di al t o s en d a fax.
By default, the System ID is set to $_FAXBOX. If the System ID begins
with the $ symbol, callers cannot select the fax machine by pre ssing
touchtones. Thus, the system can only route automatic faxes sent directly
from a fax machine.
Table 2-7 Sample Worksheet 7 – Directory Assistance
Worksheet
7Directory Assistance
The voice mail system offers an automat ic d ir ector y of e xte nsions, n umeric di rector y a ssist ance , and a sp e-
cial Departments transaction box to help callers find o ut t he exten sion number of the pers on or depar tme nt
they are trying to reach. Use this worksheet to choose the directory assistance the system provides.
Directory Assistance Default ID Change to: Make change on:
Automatic directory assistance 555 _______
Application Screen Page 6
Should the system automatically route the call er if ther e is only one match ing name in t he automati c
directory?
Yes No
Numeric directory assistance $411 _______
Groups Screen
Departments transaction box 411 _______
Transaction Directory