Issue 1

EliteMail VMS/EliteMail Limited

 

 

 

 

Table 2-7 Sample Worksheet 7 – Directory Assistance

Worksheet

7

Directory Assistance

The voice mail system offers an automatic directory of extensions, numeric directory assistance, and a spe- cial Departments transaction box to help callers find out the extension number of the person or department they are trying to reach. Use this worksheet to choose the directory assistance the system provides.

Directory Assistance

 

 

Default ID

Change to:

Make change on:

Automatic directory assistance 555

_______

Application Screen Page 6

 

 

 

 

 

Should the system automatically route the caller if there is only one matching name in the automatic directory?￿

 

Yes

￿No

 

 

 

￿

Numeric directory assistance

$411

_______

Groups Screen

 

Departments transaction box

 

411

_______

Transaction Directory

SECTION 8

 

WORKSHEET 8:

 

PUBLIC FAX BOX

The voice mail system can detect incoming faxes and route them to a fax

 

machine. This feature eliminates the need for a separate, dedicated

 

telephone line for the fax machine. Each time the system transfers a call

 

to the fax extension, it can send a public announcement to the Public Fax

 

Box.

 

If you plan to use the voice mail system fax detect feature, complete this

 

worksheet. Specify the fax extension number, System ID, and call transfer

 

parameters. Also, indicate whether or not the person sending the fax is

 

asked to record a message describing the fax.

 

The Public Fax Box is quite flexible. For details on the various options

 

available, refer to the EliteMail VMS/EliteMail Limited Technician Guide.

 

Fax ID

 

Indicate the System ID for the Public Fax Box. You can choose an ID that

 

allows callers to manually dial the fax machine extension, or make it

 

accessible only when a fax machine calls the system. In the opening

 

greeting, tell callers what System ID to dial to send a fax.

 

By default, the System ID is set to $_FAXBOX. If the System ID begins

 

with the $ symbol, callers cannot select the fax machine by pressing

 

touchtones. Thus, the system can only route automatic faxes sent directly

 

from a fax machine.

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Fill in the Worksheets

Page 39
Image 39
NEC 750176-1 manual Directory Assistance, Fax ID, Section Worksheet Public FAX BOX