Call Transfer, After Greeting | NEC 750176-1 manual

EliteMail VMS/EliteMail Limited	Issue 1

Worksheet 12

Special Subscriber Settings

Page

of ___

Name

Personal ID

Extension # ID

Hold / Archive messages

/

days

Access Codes

Call Transfer

Transfer calls to subscriber? Yes (default)

No

Call transfer type Await Answer for

rings (default)

Release

Wait for Ringback

for

rings

(3 rings or more)

(3 rings or more)

Turn screening options on? Yes

No (default)

Use call holding?Yes

VoxNo(default)

(Do not use with Release call transfer)

Transfer options

Announce

Confirm

Introduce

Message Screen

Screen

None

Screening options Announce

Confirm

Introduce

Message Screen

Screen

None

(Use transfer and screening options only with Await Answer call transfer)

Action

After Greeting

Take a message

Other Action __________________________________________

If taking message:

Maximum Message Length

seconds

Allow caller to edit message?

Yes (default)

No

Mark the messages urgent?

Yes

No (default)

Ask

Action after message?

Use one-key dialing during greeting?

Yes

No (default)

Message Notification & Delivery

Lamp #

Activate message waiting lamps for new messages?Yes (default)

No

(The telephone

system must be programmed to support message waiting lamps or indicators)

Phone #1

Wait

minutes before trying to call.

Hours to deliver:

am / pm to

am / pm on Mon

Tue Wed THu Fri Sat SUn

Try for

rings before hanging

up. Try

again in

minutes.

Deliver

Each new message

Batches of new

messages

Urgent messages only

Phone #2

Wait

minutes before trying to call.

Hours to deliver:

am / pm to

am / pm on Mon Tue Wed THu

Fri Sat

SUn

Try for

rings before hanging up. Try again in

minutes.

Deliver

Each new message

Batches of new

messages

Urgent messages only

Phone #3

Wait

minutes before trying to call.

Hours to

deliver:

am / pm to

am / pm on Mon Tue Wed THu

Fri Sat

SUn

Try for

rings before hanging up. Try again in

minutes.

Deliver

Each

new message

Batches of new

messages

Urgent messages only

Personal Directory Screen

Job Specifications Manual

A - 19

Image 145

NEC 750176-1 manual Call Transfer, After Greeting, Message Notification & Delivery, Am / pm to Am / pm on Mon

Contents

Page NEC America, Inc Walnut Hill Lane Irving, TX Section This Manual Section General InformationEliteMail VMS/EliteMail Limited Technician Guide Stock Number Table of Contents Table of Contents Issue 1EliteMail VMS/EliteMail Limited List of Figures Job Specifications Manual Iii Table of Contents List of Tables Section General What should the voice mail system say when it answers?Section What YOU Should Know Which trunks does the voice mail system answer? Does the organization use a fax machine? Section Quick Install Method Section EliteMail VMS/EliteMail Limited IssueWith EliteMail Limited Banner Screen FMS -U10 ETU Available Recording Space Warning Calls Answered System Access Numbers Station Pilot Number Telephone System InformationStation Number for each voice mail system port Keypad Map Keypad Map Worksheet Action After Greeting GreetingDay Greeting / Night Greeting Use one-key dialing during greeting? If Take a Message is Used Page Opening Greeting What is the operator extension number? When is an operator available to handle calls?Transferring Calls to the Operator Call transfer type to use for the operator extension Night Operator HandlingTransfer Calls to the Operator Ignore holidays? Daytime Schedule Schedule #4 Automatically adjust system for Daylight Savings Time?Holidays Am / pm to System Schedules Section Worksheet Default Subscriber Settings Personal ID and Access CodesPersonal ID for Subscribers Access Codes Auto Live Monitor Menu Mode ExclusivelyCan Edit Hold Message Length Transfer calls to subscribers? Call Transfer Call transfer type Message Delivery Message NotificationActivate message waiting lamps for new messages? Wait minutes after a new message arrives Should the system call the subscriber extension?Each, Batch, or Urgent Delivery Personal ID & Access Codes Default Subscriber SettingsCall Transfer Message Notification How many times should caller be allowed to misdial? When should the system ask subscribers to deleteShould caller be routed to another System ID for help after Misdialing repeatedly? System Security Section Worksheet Directory Assistance Directory AssistanceCallers determine a subscriber extension Numeric directory assistance System IDs for Directory Assistance Fax ID Directory AssistanceSection Worksheet Public FAX BOX Transfer calls to the Public Fax Box? Voice Name Alternate Action Use call holding? Announce Options Call transfer type Await Answer Public Fax BoxAnnounce Options Extension # ID Range 1, 2 Ways to Enroll SubscribersExtension / Last Name / First & Middle Names Unlisted Subscriber List Guest Name Host SubscriberGuest Personal ID Urgent? Worksheet Guests Does the system keypad map have letters or numbers only? ConsiderationsCan anyone but the owner send a message to the group? Group Name or Number Spelled Names or Numbered NamesGroup Owner Deliver message only to the first person to hear it? Group Members Can others send a message to this group? Select message groups by name or by number? Message Groups Section Worksheet Special Subscriber Settings EliteMail VMS/EliteMail Limited IssuePersonal data Transfer calls to subscriber? Transfer options Turn screening options on? Action After Greeting Issue EliteMail VMS/EliteMail Limited Confirm CIntroduce Page Message Notification and Delivery Select one of the following delivery methods After Greeting Special Subscriber SettingsMessage Notification & Delivery Section Worksheet Public Interview BOX QuestionsThis System ID Questions, you might want to say Thank you for your order Action after last question Should Outside Callers Mark Messages Urgent? Action after last question Public Interview Box Technician Guide Section Worksheets Menus Interviews MAPTransaction boxes and interview boxes Callers to other System IDs, and if it uses one-key dialing Menus & Interviews Map FloppySoft Menus and Interviews Map Example Directory of Departments Menus & Interviews List FloppySoft Technical Support Menu Boxes Section Worksheet Menus Interviews List Accounting Product Information Page Sales Representative Name System IDOwner Enter the transaction box System ID Transfer the calls reaching this box to an extension? Greeting Action After Greeting If Take a Message is Used Day Night Transaction Boxes Question Box Name Action after last question Question Max. Response Seconds Interview Boxes Sign In to the System Use the Completed WorksheetsSection Before YOU Fill Site name Move cursor to this field Section Program Worksheet 1 Site InformationContact Move cursor to this field Fill in the Screens Calls Answered No Trunks Press Job Specifications ManualTotal trunks / stations Worksheet Choice Enter Numbers Press To display the next match NEC Telephone System Information Section Program Worksheet 2 Keypad Map On the worksheet, if you chose All PortsEstablish a local connection Transfer Call to Operator Interview the caller Application ScreenHang Up Section Program Worksheet Operator Handling System ID Select this field Set up System OperatorPress Move the cursor to this field Rings System Schedules Section ProgramThen Refer Night Mode Holidays Defaults for each new subscriber Personal ID Section Program Worksheet Default Subscriber Setup Add or remove codes at the Access Code Options window Screening? Issue EliteMail VMS/EliteMail Limited Call transfer type Worksheet Enter Choice After min Batch Each Urgent Section Program Worksheet System Security 8123,8456,8789 8123,8456,8678 Automatic8J7#KLJM?MDirectoryIN*+BAssistanceB4#J22A15?IN## Section Program Worksheet Directory Assistance Department Transaction Box Numeric Directory AssistanceAuto xfer? Highlight the field Enter N, and press To set the field to No Press any key to stop recording Highlight the Greeting Day field PressDisplay the Departments Box Move the cursor to the System ID field Program Worksheet Public FAX BOX Default System ID is $FAXBOX Voice Name Rings Worksheet Choice Voice Press Section Program Worksheet Subscriber List Add Menu Constant prefix Enter Range of Extension # IDs Start StopConstant suffix System displays the selected range and asks to confirm Press .to display the Add Menu Name field, if you5 Record Names Section Program Worksheet Guests Add GuestsFollow these steps for each guest Enter the guest Personal ID, and press Fill in the Screens Press Schedules for the guest, if desired Repeat this process to add more delivery numbersSection Program Worksheet Message Groups ID for Num Groups Until you refer to Adding Message Groups at the ConsoleAdd a new message group System shows the first matching name Section Program Worksheet Special Subscriber SettingsAdd members to the message group Personal Directory pages for those subscribers Name, IDs, Hold/Archive Time Add or Remove Access CodesEliteMail VMS/EliteMail Limited Enter a code in the field, and press Pop-up window JJ2 If calls should be Press Expanded Transfer Options Set up call holding. In this field, enterView Expanded Transfer Options for a subscriber Worksheet Choice Action Send Msg Urgent? Move the cursor to this field Edits OK? Move the cursor to this field Transfer to Operator Press Say-bye Use X for the subscriber extension number. Activate Lamps? Message delivery telephone numbers Enter the time between retries, and press Worksheet Public Interview BOX Record Interview Box QuestionsUse this information on the Public Interview Box Boxes, voice detect boxes, and interview boxes Section Program Worksheets Menus InterviewsFrom those worksheets Program Worksheet Transaction Boxes Add a Transaction BoxSelect Transaction box. You are prompted with Add transaction box for System Manager name? Y/N Day? Highlight this field Transfer Transfer options Move cursor to this field Action Max-msg Move the cursor to this field Specify System ID Hang up Press Go to Another ID Section Program Worksheet Interview Boxes Add an Interview BoxAdd interview box for System Manager name? Y/N Add interview box for which subscriber enter last name Add interview box for subscriber Name Press ESC to quit? Y/N Press Press Specify System ID Calls Answered System Access NumbersTelephone System Information Day Greeting Night Greeting Worksheet Opening Greeting Worksheet System Schedules Worksheet Operator HandlingTransferring Calls to the Operator Am / pm to Am / pm on Am / pm to Am / pm on M on Worksheet Default Subscriber Settings Worksheet Directory Assistance Worksheet System Security Call transfer type Await Answer for Worksheet Public Fax Box Extension # ID Range 1Start Worksheet Subscriber ListExtension # ID Range 2Start Extension # ID Range 3Start Host Subscriber Guest Name Guest Personal ID Urgent? Worksheet Guests Worksheet Message Groups After Greeting Call TransferMessage Notification & Delivery Am / pm to Am / pm on Mon Question Max Response Worksheet Public Interview Box Worksheet Menus & Interviews Map Worksheet Menus & Interviews List Worksheet Transaction Boxes Question Max. Response Worksheet