Issue 1

EliteMail VMS/EliteMail Limited

 

 

 

 

Call transfer type

Select the call transfer method to apply to the subscribers. The voice mail ￿system can transfer a call to a subscriber in the following ways:

Await Answer

The voice mail system puts the caller on hold and dials the extension. If the extension is answered within the number of rings specified in the rings field, the voice mail system puts the call through.

If the extension is busy or does not answer within the specified number of rings, the voice mail system plays the extension greeting and then takes an action (usually takes message).

Release

The voice mail system puts the caller on hold, dials the extension and then releases the call to the NEC telephone system. Voice mail system does not check call progress or the status of the called extension. If the extension is busy or unanswered, the caller can leave a message when the extension is set up to forward calls to voice mail.

Releasing a call to an extension clears the voice mail system port.

￿The subscriber cannot use call holding or call screening.

Wait for Ringback

The voice mail system puts the caller on hold and dials the extension. If the extension rings the number of times specified, the voice mail system releases the call to the NEC telephone system.

If the extension is answered while the voice mail system is counting rings, the voice mail system puts the call through. If the extension is busy, the voice mail system plays the extension greeting and takes the specified action. The subscriber cannot use call screening. For details on this call transfer type, refer to the EliteMail VMS/EliteMail

￿Limited Technician Guide. Use call screening?

This feature lets subscribers find out who is calling before the voice mail system puts the call through. When call screening is turned on, the voice mail system asks callers, “Who may I say is calling?” before transferring the call to the subscriber extension. When the subscriber answers the call, the voice mail system plays the caller name before putting the call through. You can only use call screening with Await Answer call transfer.

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NEC 750176-1 manual Call transfer type