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NEC 750176-1 manual

Models: 750176-1

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EliteMail VMS/EliteMail Limited	Issue 1

Action after message?

Choose how the system handles callers after they record a message. The system cannot take another message. The possible choices are:

•Transfer to operator

Transfer the caller to the operator.

•Say Good-bye

The system says “If you need further assistance, press the pound key now. Thank you and good-bye” and hangs up.

•Hang up

The system hangs up, without saying good-bye.

•Go to another ID

The system routes the caller to another System ID you Enter.

•Restart the call

Except in special applications, return the caller to the opening greeting that answered the call.

Job Specifications Manual

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NEC 750176-1 manual

Contents

Page NEC America, Inc Walnut Hill Lane Irving, TX Section General Information Section This ManualEliteMail VMS/EliteMail Limited Technician Guide Stock NumberTable of Contents Issue 1EliteMail VMS/EliteMail Limited Table of ContentsJob Specifications Manual Iii List of FiguresTable of Contents List of Tables What should the voice mail system say when it answers? Section GeneralSection What YOU Should Know Which trunks does the voice mail system answer?Section Quick Install Method Does the organization use a fax machine?With EliteMail VMS/EliteMail Limited IssueSection EliteMail Limited Banner Screen Available Recording Space Warning FMS -U10 ETUCalls Answered System Access Numbers Telephone System Information Station Pilot NumberStation Number for each voice mail system port Keypad MapWorksheet Keypad MapGreeting Action After GreetingDay Greeting / Night Greeting Use one-key dialing during greeting?If Take a Message is Used Page Opening Greeting When is an operator available to handle calls? What is the operator extension number?Transferring Calls to the Operator Call transfer type to use for the operator extensionTransfer Calls to the Operator Operator HandlingNight Daytime Schedule Ignore holidays?Holidays Automatically adjust system for Daylight Savings Time?Schedule #4 System Schedules Am / pm toPersonal ID for Subscribers Personal ID and Access CodesSection Worksheet Default Subscriber Settings Access Codes Menu Mode Exclusively Auto Live MonitorCan Edit Hold Message LengthCall Transfer Transfer calls to subscribers?Call transfer type Activate message waiting lamps for new messages? Message NotificationMessage Delivery Each, Batch, or Urgent Delivery Should the system call the subscriber extension?Wait minutes after a new message arrives Default Subscriber Settings Personal ID & Access CodesCall Transfer Message NotificationWhen should the system ask subscribers to delete How many times should caller be allowed to misdial?Should caller be routed to another System ID for help after Misdialing repeatedly?System Security Directory Assistance Section Worksheet Directory AssistanceCallers determine a subscriber extension Numeric directory assistanceSystem IDs for Directory Assistance Section Worksheet Public FAX BOX Directory AssistanceFax ID Voice Name Transfer calls to the Public Fax Box?Use call holding? Alternate ActionAnnounce Options Announce Options Public Fax BoxCall transfer type Await Answer Ways to Enroll Subscribers Extension # ID Range 1, 2Extension / Last Name / First & Middle Names UnlistedSubscriber List Host Subscriber Guest NameGuest Personal ID Urgent?Guests WorksheetCan anyone but the owner send a message to the group? ConsiderationsDoes the system keypad map have letters or numbers only? Spelled Names or Numbered Names Group Name or NumberGroup Owner Deliver message only to the first person to hear it?Can others send a message to this group? Group MembersMessage Groups Select message groups by name or by number?Personal data EliteMail VMS/EliteMail Limited IssueSection Worksheet Special Subscriber Settings Transfer calls to subscriber? Turn screening options on? Transfer optionsIntroduce Issue EliteMail VMS/EliteMail Limited Confirm CAction After Greeting Page Message Notification and Delivery Select one of the following delivery methods Message Notification & Delivery Special Subscriber SettingsAfter Greeting Questions Section Worksheet Public Interview BOXThis System ID Questions, you might want to say Thank you for your orderShould Outside Callers Mark Messages Urgent? Action after last questionPublic Interview Box Action after last questionSection Worksheets Menus Interviews MAP Technician GuideTransaction boxes and interview boxes Callers to other System IDs, and if it uses one-key dialingMenus & Interviews Map Example Directory of Departments FloppySoft Menus and Interviews MapMenus & Interviews List Section Worksheet Menus Interviews List FloppySoft Technical Support Menu BoxesAccounting Product Information Page Sales Representative System ID NameOwner Enter the transaction box System IDTransfer the calls reaching this box to an extension? Greeting Action After Greeting If Take a Message is Used Transaction Boxes Day NightBox Name QuestionAction after last question Interview Boxes Question Max. Response SecondsSection Before YOU Fill Use the Completed WorksheetsSign In to the System Section Program Worksheet 1 Site Information Site name Move cursor to this fieldContact Move cursor to this field Fill in the ScreensNo Trunks Press Job Specifications Manual Calls AnsweredTotal trunks / stations Worksheet Choice EnterNumbers NEC Telephone System Information Press To display the next matchKeypad Map Section Program Worksheet 2All Ports On the worksheet, if you choseEstablish a local connection Transfer Call to OperatorApplication Screen Interview the callerHang Up Section Program Worksheet Operator HandlingSet up System Operator System ID Select this fieldPress Move the cursor to this field RingsSection Program System SchedulesThen ReferNight Mode Holidays Section Program Worksheet Default Subscriber Setup Defaults for each new subscriber Personal IDAdd or remove codes at the Access Code Options window Issue EliteMail VMS/EliteMail Limited Call transfer type Screening?Worksheet Enter Choice After min Section Program Worksheet System Security Batch Each Urgent8123,8456,8678 8123,8456,8789Section Program Worksheet Directory Assistance Automatic8J7#KLJM?MDirectoryIN*+BAssistanceB4#J22A15?IN##Numeric Directory Assistance Department Transaction BoxAuto xfer? Highlight the field Enter N, and press To set the field to NoHighlight the Greeting Day field Press Press any key to stop recordingDisplay the Departments Box Move the cursor to the System ID fieldDefault System ID is $FAXBOX Voice Name Program Worksheet Public FAX BOXRings Worksheet Choice Voice Press Add Menu Section Program Worksheet Subscriber ListEnter Range of Extension # IDs Start Stop Constant prefixConstant suffix System displays the selected range and asks to confirmName field, if you5 Press .to display the Add MenuRecord Names Add Guests Section Program Worksheet GuestsFollow these steps for each guest Enter the guest Personal ID, and press Fill in the ScreensPress Repeat this process to add more delivery numbers Schedules for the guest, if desiredSection Program Worksheet Message Groups ID for Num GroupsAdd a new message group Adding Message Groups at the ConsoleUntil you refer to Section Program Worksheet Special Subscriber Settings System shows the first matching nameAdd members to the message group Personal Directory pages for those subscribersAdd or Remove Access Codes Name, IDs, Hold/Archive TimeEliteMail VMS/EliteMail Limited Enter a code in the field, and pressJJ2 Pop-up windowPress If calls should beView Expanded Transfer Options for a subscriber Set up call holding. In this field, enterExpanded Transfer Options Worksheet Choice Action Edits OK? Move the cursor to this field Send Msg Urgent? Move the cursor to this fieldTransfer to Operator Press Say-bye Message delivery telephone numbers Use X for the subscriber extension number. Activate Lamps?Enter the time between retries, and press Use this information on the Public Interview Box Record Interview Box QuestionsWorksheet Public Interview BOX From those worksheets Section Program Worksheets Menus InterviewsBoxes, voice detect boxes, and interview boxes Add a Transaction Box Program Worksheet Transaction BoxesSelect Transaction box. You are prompted with Add transaction box for System Manager name? Y/NTransfer Day? Highlight this fieldTransfer options Move cursor to this field Action Specify System ID Max-msg Move the cursor to this fieldHang up Press Go to Another ID Add an Interview Box Section Program Worksheet Interview BoxesAdd interview box for System Manager name? Y/N Add interview box for which subscriber enter last nameAdd interview box for subscriber Name Press ESC to quit? Y/N Press Press Specify System ID Telephone System Information System Access NumbersCalls Answered Worksheet Opening Greeting Day Greeting Night GreetingWorksheet Operator Handling Worksheet System SchedulesTransferring Calls to the Operator Am / pm to Am / pm onWorksheet Default Subscriber Settings Am / pm to Am / pm on M onWorksheet System Security Worksheet Directory AssistanceWorksheet Public Fax Box Call transfer type Await Answer forWorksheet Subscriber List Extension # ID Range 1StartExtension # ID Range 2Start Extension # ID Range 3StartWorksheet Guests Host Subscriber Guest Name Guest Personal ID Urgent?Worksheet Message Groups Call Transfer After GreetingMessage Notification & Delivery Am / pm to Am / pm on MonWorksheet Public Interview Box Question Max ResponseWorksheet Menus & Interviews Map Worksheet Menus & Interviews List Worksheet Transaction Boxes Worksheet Question Max. Response