EliteMail VMS/EliteMail Limited

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SECTION 11

WORKSHEET 11:

MESSAGE GROUPS The voice mail system lets you create message groups of subscribers to make it easy to send the same message to several people at once. When you send a message to a message group, it is available to all members of the group.

Subscribers can create and maintain their own message groups from any touchtone telephone. A System Manager can also create and maintain message groups at the system console.

This worksheet helps you plan the message groups created at the console. Make a copy of the worksheet for each message group you plan to add.

Considerations

￿When you add message groups to the system, consider the following:

Does the system keypad map have letters or numbers only?

If the system uses a lettered keypad map, message group names may begin with three letters. Subscribers send a message to a group by spelling the group name using the touchtone keypad.

If some or all subscribers have only numbers on their keypads, choose a System ID for sending messages to numbered groups. Group names should begin with three numbers. Subscribers send messages to groups by pressing the System ID for numbered

￿groups, then the group number.

Can anyone but the owner send a message to the group?

A message group can be open or private. All authorized subscribers can send messages to open message groups. A private message group belongs to a single subscriber, called the group owner. Only the group owner can send messages to a private group. The members of a private group can hear group messages,

￿but they cannot send messages to the group.

Should the message be delivered only to the first person who hears the message?

A message group can have broadcast or dispatch distribution. With broadcast distribution, every member of the group receives a copy of the message. With dispatch distribution, only the first person to hear the message receives it.

Job Specifications Manual

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NEC 750176-1 manual Considerations, Does the system keypad map have letters or numbers only?