EliteMail VMS/EliteMail Limited

Issue 1

 

 

 

 

Table 2-15 Sample Worksheet 15 – Menus and Interviews Map

Worksheet

15

Menus & Interviews List

Page 1 of 4

List here the transaction boxes or interview boxes you need to complete the application features designed in the previous worksheet. Make as many copies of this worksheet as you need. For each box listed here, you should also complete an indi- vidual Transaction Box or Interview Box worksheet.

 

 

 

 

 

 

 

 

 

 

 

 

 

System ID

200

 

 

Name Technical support Box

 

 

OwnerJonathanWinter

 

 

 

 

 

 

 

 

 

 

 

 

 

Transfer?

 

 

 

 

 

 

Greeting

 

￿None

Action after Greeting

 

￿Yes,

to Ext. # ____

 

 

 

Press 1 for network, 2 for

 

 

 

No

 

 

 

 

 

database, or 3 for

Say - bye

 

 

 

 

 

 

 

Spreadsheet￿

(pause).

 

 

 

 

 

 

 

 

 

Use One-Key Dialing

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

System ID

300

 

 

Name

Accounting

 

 

Owner Lisa Smith

 

 

 

 

 

 

 

 

 

 

 

 

 

Transfer?

 

 

 

 

 

 

Greeting

 

￿None

Action after Greeting

 

￿Yes,

to Ext. # 213

 

 

 

I’m sorry, our accountant is

 

 

No

 

 

 

 

 

 

not available. Please leave

 

 

 

 

 

 

 

 

 

a￿message.

 

 

Take a message

 

 

 

 

 

 

 

 

Use One-Key Dialing

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

System ID

400

 

 

 

Name

Product Information Box

 

 

OwnerJonathanWinter

 

 

 

 

 

 

 

 

 

 

 

 

 

Transfer?

 

 

 

 

 

 

Greeting

 

￿None

Action after Greeting

 

￿Yes,

to Ext. # ____

 

 

 

For network, press 1. For

 

 

 

No

 

 

 

 

 

database, press 2. For

 

 

 

 

 

 

 

 

Spreadsheet,￿

press 3.

Say-bye

 

 

 

 

 

 

 

 

Use One-Key Dialing

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

System ID

500

 

 

 

Name

Sales Box

 

 

Owner Bob Thompson

 

 

 

 

 

 

 

 

 

 

 

 

 

Transfer?

 

 

 

 

 

 

Greeting

 

￿None

Action after Greeting

 

￿Yes,

to Ext. # 212

 

 

 

Thank you! I’ll transfer you

 

 

 

No

 

 

 

 

 

to the next available repre-

Go to 501

 

 

 

 

 

 

 

sentative.￿

 

 

 

 

 

 

 

 

 

 

 

Use One-Key Dialing

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Transaction Directory

 

 

 

 

 

 

 

 

 

 

 

 

Job Specifications Manual

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Page 66
Image 66
NEC 750176-1 manual Menus & Interviews List