EliteMail VMS/EliteMail Limited Issue 1
Job Specifications Manual 3 - 7
All Ports
11. Opening Greeting Box ID
Prompts were recorded for a default open ing greeting, but you may record
them again to personalize the voice mail system for your application. The
default opening greeting is re corded in the $Greeting tran saction directory.
If you are not viewing this screen, p ress -, then press until
you are actually viewing the $Greeting tr ansaction directory
Recording prompts involves two main s t ep s:
1. Establish a local connection with the voice mail system. Local
connection is made using the F3 Select Po rt, and F4 Loc al on/off,
command keys. This is a quick, 4-step process. You need a
telephone within arm reach of the system console.
2. Press or to listen to or record the prompts.

Establish a local connection:

1. Dial the system. If you are on a busy system, you might have to wait
until a port is free to answer calls.
2. After you dial, watch the port status indicators in the upper left corner
of the Banner Screen. Look for the p ort t akin g yo ur ca ll. RINGING
is followed shortly by DAY ANSWER (or NIGHT ANSWER) as your
line rings, is answered, and the system plays the opening greeting.
3. The port selection indicator, >>, shows the port connecting locally.
Press to move >> to the port that answered your call.
4. Press to connect locally. The port statu s indicator changes to
Local Connect, and any message you hear playing stops.
After you are connected locally, leave the telephone handset off-hook. If you
hang up the telephone before you are finished with the local connection,
you must disconnect and establish your connection again.
On the worksheet, if you chose:

Transfer Call to Opera tor

Enter the operator ID, usually 0, and press .