EliteMail VMS/EliteMail Limited

Issue 1

 

 

 

 

Worksheet 2

The Opening Greeting

The opening greeting is recorded in a default transaction Box ($Greeting). You may select the default prompt or enter an announcement suitable for your application. Also identify what should happen if the caller does not respond to the prompts.

System ID

Call Transfer

Transfer the calls reaching this box to an extension?

￿No (default)

 

 

 

 

 

Day hours

￿

Yes, to extensio

 

 

 

 

 

Night hours

Yes, to extension

_____

No (default)

 

 

 

 

 

Call transfer type

Await Answer

 

for

 

 

rings(default)

Release

￿Wait for Ringback for ___ rings

 

 

 

 

 

 

(3 rings

or more)

 

 

(3 rings or more)

Transfer options

 

Announce ￿Confirm

￿Introduce

￿Message Screen

￿Screen ￿None

(Use only with Await Answer call transfer)

 

 

 

 

 

 

 

 

 

Use call holding? ￿Yes

￿Vox

 

￿No (default)

 

 

 

 

 

 

 

(Do not use with Release call transfer)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Greeting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Day Greeting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Night Greeting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Use one-key dialing during greeting?

￿Yes ￿No (default)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1 = __________

 

 

2 = __________

 

3 = __________

4 = _________

 

5 = _________

6 = __________

 

 

7 = __________

 

8 = __________

9 = _________

 

0 = _________

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Action After Greeting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Day

Night

(check one box for Day hours and one box for Night hours)

 

 

 

 

 

 

 

Say Goodbye then hang up

 

 

 

 

 

 

 

 

 

 

 

Transfer the caller to the operator

 

 

 

 

 

 

 

 

 

 

 

Restart the call at the opening greeting

 

 

 

 

 

 

 

 

 

 

Route the call to another subscriber or transaction box (Use Go-to-ID -> )

 

 

 

 

 

 

 

Interview the caller

(Use Go-to-ID$PM)

 

 

 

 

 

 

￿

 

￿

Take a message

 

 

 

 

 

 

 

 

 

If taking message:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Maximum Message Length

 

 

 

seconds Allow caller to edit message?

￿Yes (default)

￿No

Mark the messages urgent? ￿Yes

￿No (defaulkt) ￿Ask

 

 

 

 

 

 

Action after message?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Transaction Directory

Job Specifications Manual

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Image 137
NEC 750176-1 manual Worksheet Opening Greeting, Day Greeting Night Greeting