Troubleshooting PN 9001111A | SATO M84PRO specs

Section 6: Troubleshooting

M84Pro Service Manual

PN 9001111A

Page 6-10

Image 68

SATO M84PRO service manual Troubleshooting PN 9001111A

Contents

M84PRO Page Table of Contents Replacement Procedures Adjustment ProceduresFactory Resets Diagrams & Schematics Introduction Result in Presonal Injury General Description Theory of Operation Primary Components Switches and Indicators Connection Ports Switches, Indicators, and Connection Ports Physical Characteristics PowerEnvironmental Print Media RibbonSensing Interface Modules Character Font Capabilities BAR Code Capabilties Regulatory Approvals Interface Types Receive Buffer Interface Specifications Specifications IEEE1284 Parallel Interface RS232 Serial Interface RS232C Serial Interface SignalsDirection Signal Definition Printer Cable Requirements DB9Host Interconnection Universal Serial BUS USB Adapter Local Area Network LAN InterfaceBI-DIRECTIONAL Communications ENQUIRE/ACK/NAK Cancel can Stream Identification Print Stop DLE Accessories Installation Label Cutter Installation Slide entire print mechanism fully toward the rear 1b, Label Cutter Installation Dispenser Installation 1c, Label Cutter Installation 2a, Dispenser Installation 2b, Dispenser Installation Flash Memory Installation 2c, Dispenser Installation Pcmcia Memory Expansion Installation Flash Card Installation 4a, Memory Expansion REAL-TIME Clock Installation Enter all of the date data required for calender operation Interface Module Upgrade OFF DIP Switch PanelsRS232 TRANSMIT/RECEIVE Setting DSW1-4 Printer SET UP DSW2 OFF DSW2-5 DSW3 DSW3 OFF Setting Default Settings Software Default SettingsDefault Settings Software Default Settings Potentiometer Adjustments Default Completed LCD Panel Printer Configuration Configuration Modes Normal Mode Advanced Mode LCD Display Definition Zero Slash Auto OnlinePrint Offset SET Calendar Card Mode Xxxxxxx Error MEM Select CC1Card Memory Copy Start CARD-MEMORY Copy CopyingMEMORY-CARDCOPY ALL Card Format Memory Format Service Mode Service ModeGAP XXV Input Setting the threshold is Feed on Error EYE XXVAuto Online Feed Reprint W/FEED Priority Setting Command LCDEnable Disable EXT PIN 9 Select Counters Mode Test Print Mode Default Settings Mode MAINTENANCE/FACTORY Mode ALL Clear Mode Clear NON-STANDARD Protocol Download User Defined Protocol Codes HEX Dump Mode QTY000000 Error Signals LED LCD Message Beep Error Condition To Clear Troubleshooting Table Image VoidsRibbon Wrinkling Light Print Images Power LED not Illuminated Smeared Print ImagesNo Ribbon Movement No Label Movement Troubleshooting Procedures Error LED IlluminatedLabel LED is Illuminated Ribbon LED Illuminated Universal Serial BUS USB Interface LAN Ethernet Interface TP Test Module Usage Dial Application Description TP Test Module Usage Ribbon Sensor Operation Verification Troubleshooting PN 9001111A Replacement Procedures Main Circuit Board Replacement Replacement Procedures Interface Board Replacement Interface Board Replacement Daughter Board Replacement Daughter Board Replacement Memory Card Replacement Power Board Replacement Panel Board Replacement Power Board Replacement LCD Board Replacement Panel Board Replacement Fuse Replacement LCD Board Replacement Motor Replacement Fuse Replacement Motor Replacement Platen Roller Replacement Feed Roller Replacement 10, Platen Roller Replacement 11, Feed Roller Replacement Timing Belt Replacement 12a, Motor and Feed Belt Replacement 12c, Platen Roller Belt Replacement 12d, Ribbon and Rewind Belt Replacement Print Head Replacement 13, Wiring Harness Connection 14, Print Head Replacement LABEL-OUT Sensor Switch Replacement 15, Label-Out Sensor Switch Replacement 16, Wiring Harness Connection Label Position Sensor Replacement 17, Label Position Sensor Replacement Ribbon Sensor Replacement 18, Wiring Harness Connection 21, Ribbon Sensor Replacement Cutter Belt Replacement 23a, Cutter Belt Replacement Cutter Circuit Board Replacement 24, Cutter Circuit Board Replacement Replacement Procedures Adjustment Procedures Print Defects Relative Procedure Print Head Position Alignment Print Head Balance Adjustment Adjustment Procedures Ribbon Guide Plate Adjustment EDI Feed Roller Adjustment Media Feed Roller Adjustment Timing Belt Adjustment Tightening Timing Belts Pitch Sensor Setup for Notch Tags Pitch Sensor Assembly Print Position Adjustment Label Stock Diagram Label GAP Sensor Adjustment Label Sensor Adjustment EYE-MARK Sensor Adjustment Offset Label Stop Position Adjustment LCD Display Adjustment Print Darkness Adjustment Adjustment Procedures PN 9001111A Factory Resets Factory Settings / Test Print Clear Head Counters Press the Feed key to clear the head counter Clear Dispenser Counter Press the Feed key to clear the dispenser counter Clear Cutter Counter Press the Feed key to clear the cutter counter Clear Eeprom Diagrams & Schematics Housing Cover Removal & Installation Media Loading Ribbon Loading Paper Specifications Pa per Feedin g Direction Accessories & Sensors Location Paper Feed Direction Print Position Reference Diagram Paper Feed Direction CONTINUOUS, Pitch Sensor Enabled Head Check Disabled Print Operation Sequence CONTINUOUS, Pitch Sensor Disabled Head Check Disabled CONTINUOUS, Pitch Sensor Disabled Head Check Enabled Msec passes 11, Operation Sequence Chart 12, Operation Sequence Chart 13, Operation Sequence Chart 14, Operation Sequence Chart 15, Operation Sequence Chart 16, Operation Sequence Chart 17, Operation Sequence Chart 18, Operation Sequence Chart 19, Operation Sequence Chart