Section 3: Operation

 

User Errors

f Invalid User Entry

 

 

 

 

 

 

A keypad entry not recognized by the projector triggers a short on-screen error

 

 

 

message identifying the problem. For example, if you specify a channel number that is

 

 

 

not available, the message “Invalid Channel will appear. Or if you try to enter the

 

 

 

wrong password, you’ll see “Invalid Password”. Press

 

 

or

Exit

to clear the

 

 

 

 

 

 

 

message and try again.

 

 

 

 

 

 

NOTE: On-screen display of “Invalid User Entry” messages cannot be disabled, even

 

 

 

if Display Error Messages has been set to “Off”.

 

 

 

 

Input Signal Errors

f An input signal error message occurs if you are in presentation level (i.e., there are no

 

 

 

menus present) and have selected an input on which the projector detects a problem.

 

 

 

While menus remain operational and any key press will temporarily remove any

 

 

 

displayed error message, you must resolve the signal problem in order to permanently

 

 

 

eliminate the message.

 

 

 

 

 

 

No Signal

 

 

 

 

 

 

The message "No signal" occurs when there is no source signal detected at the

 

 

 

selected input—both HSYNC and VSYNC are inactive and the screen background is

 

 

 

black. Connect or correct the signal, or try another input.

 

 

 

 

 

 

Bad Sync

 

 

 

 

 

 

The message "Bad Sync" occurs when HSYNC or VSYNC are active but the signal

 

 

 

cannot be displayed. Such a condition occurs when only one of the two sync signals is

 

 

 

present, or when either sync signal is unstable or the wrong frequency. Correct the

 

 

 

signal or select another input.

 

 

 

 

 

 

Other Signal Error Messages

 

 

 

 

 

 

In addition to the common "Bad Sync" and “No Signal” errors, you may encounter a

 

 

 

signal error message indicating that HSYNC and/or VSYNC are either too fast or too

 

 

 

slow. When such a message appears, check the frequencies shown in the Status menu.

 

 

 

If they are correct, then the signal is not recognized by the projector. On some PCs

 

 

 

you may be able to change the settings to generate a compatible signal. If the

 

 

 

frequencies shown in the Status menu are incorrect, check the cabling to see where the

 

 

 

problem might originate.

 

 

 

System Warnings / Errors

f When the projector encounters a system malfunction, either a System Warning

 

 

 

message or a System Error message may appear. Both types of messages are

 

 

 

accompanied by a numerical error code on the LED status display window next to the

 

 

 

built-in keypad. A system malfunction can be cleared with

Exit

Exit

from

 

 

 

presentation level, but may indicate the need for service by a qualified service

 

 

 

technician.

 

 

 

 

 

 

NOTE: System messages appear on-screen only if Display Error Messages has been

 

 

 

set to “Screen” or “All”.

 

 

 

 

 

 

System Warnings

 

 

 

 

 

 

A system warning indicates that a system malfunction has been detected (see Status

 

 

 

LED Codes, below). A system warning message replaces any input signal message

 

 

 

and disappears when the input signal status changes. While the projector will remain

 

 

 

operational, the message indicates the presence of a potentially serious problem that

 

 

 

 

 

 

013-100149-02 Rev. 1 (01/07)

Christie DS+60/DW30/Matrix 3000 User’s Manual 3-67

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Texas Instruments MATRIX 3000 User Errors Invalid User Entry, Input Signal Errors, No Signal, Bad Sync, System Warnings