Aastra Telecom 57I CT, 55I, 53I manual Incoming Call Interrupts Dialing, How it Works

IP Phone Administrator Guide Operational Features

Operational IP Phone Features

Incoming Call Interrupts Dialing

You can configure whether or not an incoming call interrupts an outgoing call that is dialing. The incoming call interrupts dialing parameter controls this feature.

How it Works

When you enable this parameter (1 = enable), an incoming call interrupts the outgoing call during dialing and allows the phone to ring for the user to answer the incoming call.

When you disable the “incoming call interrupts dialing” parameter

(0 = disable), which is the default, the phone does not interrupt the outgoing call during dialing and instead rings the incoming call on another free line (or sends busy signal if all remaining lines are busy). You have a choice to ignore the incoming call, or answer the incoming call on another line, via the Ignore and Answer softkeys that display. If you choose to answer the incoming call, you can answer the call, finish the call, and then hang up. You can still go back to the original outgoing call and finish dialing out.

Notes:

1. On a 53i, you must use the down arrow key to ignore the call. To answer the call you must press the line key where the call is coming in.

2.For all models, if you disable this parameter (0=disable), and the phone receives an incoming call while you are dialing an outgoing call, you can pick up the call and perform transfer or conference as required.

Configuring Incoming Call Interrupts Dialing

Use the following procedures to configure how the IP phone handles incoming calls that interrupt outgoing dialing.

Configuration Files

For specific parameters you can set in the configuration files for enabling/disabling how the IP phones handle incoming calls that interrupt outgoing dialing, see Appendix A, the section, “Incoming Call Interrupts Dialing Setting” on page A-98.

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