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Software License Agreement
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Contents
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About this guide
Audience
Other Documentation
Chapters and appendixes in this guide
This guide contains the following chapters and appendixes:
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IP Phone Models
57i 57i CT
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Model 53i IP Phone
53i Key Descriptions*
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Model 55i IP Phone
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Model 57i and 57i CT IP Phone
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Firmware Installation Information
Installation Considerations
Installation Requirements
Configuration Server Requirement
Firmware and Configuration Files
Configuration File Precedence
Firmware and Configuration Files
Installing the Firmware/Configuration Files
The following procedure describes how to install the firmware and configuration files.
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Configuration Methods
IP Phone UI
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Using the Options Key From the 53i, 55i, or 57i/57i CT:
From the 57i CT handset:
Aastra Web UI
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Basic Settings The Basic Settings section provides the following options:
Advanced Settings The Advanced Settings section provides the following options:
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Configuration Files (Administrator Only)
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Chapter 3
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Administrator Level Options
IP Phone UI Options
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Aastra Web UI Options
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Configuration File Options
Phone Status
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Restarting Your Phone
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Set Phone to Factory Defaults/Erase Local Configuration
Settings Factory Defaults Using the Aastra Web UI
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Erasing the Phones Local Configuration Using the Aastra Web UII
Basic Settings
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Incoming/Outgoing Intercom Calls
The Incoming/Outgoing Intercom Ca ll settings on the IP Phone
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Key Mapping
Ring Tones
Priority Alerting Settings
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Directed Call Pickup (DCP)
Auto Call Distribution (ACD) Settings
Time and Date
Language
Network Settings
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Advanced Network Settings
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Basic SIP Network Settings
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RTP Settings You can configure the following RTP settings.
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Line Settings
Softkeys, Programmable Keys, Expansion Module Keys
Action URI
Configuration Server Settings
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Firmware Update Features
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Overview
Network Settings
Basic Network Settings
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Advanced Network Settings
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security of a message transmission on the Internet.
Use the following procedures to configure the HTTPS client and server for the IP phones.
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Configuring VLAN (optional) Use the following procedures to configure VLAN on the IP phone.
Note: VLAN is disabled by default. When you enable VLAN, the IP
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Global SIP Settings
Basic SIP Settings
SIP Per-Line Parameters
Note: The "sip vmail" and "sip lineN vmail" parameters are configurable
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Services Dir Callers
Icom L1 John Smith Sat Jan 1 12:18am
Lab Phone
John Burns Lab Phone Sat Jun 8 2:55pm
Figure 1
53i
Figure 2
57i
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Advanced SIP Settings (optional)
Note: You configure Advanced SIP settings on a global basis only.
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Real-time Transport Protocol (RTP) Settings
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Configuring RTP Features Use the following procedures to configure the RTP features on the IP phone.
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Autodial Settings
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Configuration Server Protocol
Configuring the Configuration Server Protocol
Use the following procedure to configure the configuration server protocol.
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Chapter 5 Configuring Operational Features
About this chapter
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Operational Features
User Passwords
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Administrator Passwords
Locking/Unlocking the Phone
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Defining an Emergency Dial Plan
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Time and Date
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Language
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Locking IP Phone Keys
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Local Dial Plan
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Park Calls/Pick Up Parked Calls
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Suppressing DTMF Playback
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Display DTMF Digits
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Call Waiting/Call Waiting Tone
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Stuttered Dial Tone
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XML Beep Support
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Status Scroll Delay
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Incoming Call Interrupts Dialing
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Goodbye Key Cancels Incoming Call
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UPnP Mapping Lines (for remote phones)
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Message Waiting Indicator Line
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Incoming/Outgoing Intercom with Auto-Answer and Barge In
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Use the following procedures to configure Intercom calls on the IP phone.
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Key Mapping
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Ring Tones and Tone Sets
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Priority Alerting
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The following table identifies the different Bellcore ring tone patterns and cadences.
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Directed Call Pickup (BLF or XML Call Interception)
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Use the following procedure to configure XML for Directed Call Pickup in the Aastra Web UI.
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Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys
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Key Functions Table
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List empty Use web page to configure
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Speeddial Prefixes
Busy Lamp Field (BLF)
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BLF Subscription Period
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Automatic Call Distribution (ACD) (for Sylantro Servers)
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ACD Subscription Period
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Directed Call Pickup/Group Call Pickup (for Sylantro Servers)
DCP on line: = Pickup = Cancel
1. 2201
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Do Not Disturb (DND)
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Bridged Line Appearance (BLA) (55i, 57i, 57i CT only)
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Configuring Global BLA Configuring Per-Line BLA
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BLA Support for Third Party Registration
Alices configuration is as follows:
Park/Pick Up Key
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Model 53i Examples
Use the following procedure to configure a Park/Pickup key using the configuration files.
Note: The 53i does not allow for the configuration of labels and states.
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Last Call Return (lcr) (For Sylantro Servers
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Call Forwarding
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Callers List
57i/57i CT
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Customizable Callers List and Services Keys
Missed Calls Indicator
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Directory List
57i/57i CT
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Use the following procedure to configure the download.
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Voicemail (55i, 57i, and 57i CT only)
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Using Voicemail (57i57i CT only) Use the following procedure to access and use voicemail.
XML Customized Services
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Audio Transmit and Receive Gain Adjustments
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Centralized Conferencing (for Sylantro and Broadsoft Servers)
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Customizing the Display Columns on the 560M Expansion Module
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Advanced Operational Features
This section provides the following information about advanced features of the IP phones:
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MAC Address/Line Number in REGISTER Messages
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SIP Message Sequence for Blind Transfer
Update Caller ID During a Call
Boot Sequence Recovery Mode
Auto-discovery Using mDNS
Single Call Restriction (57i CT only)
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Missed Call Summary Subscription
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Blacklist Duration (Broadsoft Servers)
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Whitelist Proxy
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Transport Layer Security (TLS)
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Symmetric UDP Signaling
Removing UserAgent and Server SIP Headers
Multi-Stage Digit Collection (Billing Codes) Support (for Sylantro Servers)
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Encrypted Files on the IP Phone
Configuration File Encryption Method
Procedure to Encrypt/Decrypt Configuration Files
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Upgrading the Firmware
Manual Firmware Update (TFTP only)
Upgrading the Firmware
Manual Firmware and Configuration File Update
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Automatic Update (auto-resync)
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Upgrading the Firmware
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About this chapter
Chapter 9
This chapter covers the following topics:
Troubleshooting
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Troubleshooting
Troubleshooting Solutions
Why does my phone display Application missing?
Why does my phone display the No Service message?
Why does my phone display "Bad Encrypted Config"?
Why is my phone not receiving the TFTP IP address from the DHCP Server?
How do I restart the IP phone?
How do I set the IP phone to factory default?
How do I erase the phones local configuration?
How to reset a users password?
How do I lock and unlock the phone?
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Configuration Parameters
About this appendix
This appendix covers the following topics:
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Setting Parameters in Configuration Files
Operational, Basic, and Advanced Parameters
Simplified IP Phone UI Options Menu
Network Settings
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Password Settings
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Emergency Dial Plan Settings
Aastra Web UI Settings
Configuration Server Settings
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Network Address Translation (NAT) Settings
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HTTPS Client and Server Settings
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UPnP Settings
Virtual Local Area Network (VLAN) Settings
Global Parameters
LAN Port (Ethernet Port 0) Parameters
The following table identifies the default DSCP-to-priority mapping structure.
PC Port (Ethernet Port 1) Parameters
Type of Service (ToS)/DSCP Settings
Time Server Settings
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Time and Date Settings
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Time Zone Name/Time Zone Code Table
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SIP Local Dial Plan Settings
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SIP Basic, Global Settings
SIP Global Authentication Settings
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SIP Global Network Settings.
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SIP Basic, Per-Line Settings
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SIP Per-Line Network Settings.
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Centralized Conferencing Settings
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Advanced SIP Settings
sip explicit mwi subscription period
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Missed Call Summary Subscription Settings
Global Parameters
Per-Line Parameter
Transport Layer Security (TLS) Settings
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RTP, Codec, DTMF Global Settings
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Autodial Settings
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Voicemail Settings
Directory Settings
Callers List Settings
Customize Callers List and Services Key
Call Forward Settings
Missed Calls Indicator Settings
XML Settings
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Action URI Settings
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Ring Tone and Tone Set Global Settings
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Ring Tone Per-Line Settings
Incoming Call Interrupts Dialing Setting
Goodbye Key Cancels Incoming Call
Stuttered Dial Tone Setting
Call Waiting Settings
Message Waiting Indicator Settings
Priority Alert Settings
For Sylantro Server only
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Language Settings
Language Pack Settings
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Suppress DTMF Playback Setting
Display DTMF Digits Setting
Intercom, Auto-Answer, and Barge In Settings
Outgoing Intercom Settings
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Incoming Intercom Settings
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Audio Transmit and Receive Gain Adjustment Settings
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Directed Call Pickup (BLF or XML Call Interception) Settings
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ACD Auto-Available Timer Settings
Park and Pickup Global Settings (57i/57i CT only)
Mapping Key Parameters
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Softkey/Programmable Key/Feature Key/ Expansion Module Key Parameters
enclosed in quotes.
Note: When entering definitions for softkeys, the # sign must be
Softkey Settings for 55i, 57i, 57i CT
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Programmable Key Settings for 53i and 55i
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Top Softkey Settings for 57i and 57i CT
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Handset Feature Key Settings for the 57i CT
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Locking Softkeys and Programmable Keys
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Customizing 560M Expansion Module Column Display
Expansion Module 1
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Expansion Module 2
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Expansion Module 3
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Advanced Operational Parameters
Blind Transfer Setting
Update Caller ID Setting.
Boot Sequence Recovery Mode.
Single Call Restriction
Blacklist Duration
Whitelist Proxy
Symmetric UDP Signaling Setting
User-Agent Setting
Troubleshooting Parameters
Troubleshooting Parameters
Log Settings
Troubleshooting Parameters
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Appendix B
Configuration Server Protocol Setup
TFTP Server Set-up
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Appendix C
IP Phone at the Asterisk IP PBX
Appendix C
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Sample Configuration Files
57i Sample Configuration File
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57i CT Sample Configuration File
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53i Sample Configuration File
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Appendix E
Sample BLF Softkey Settings
Asterisk BLF
Appendix E
BroadSoft BroadWorks BLF
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Multiple Proxy Server Configuration
Appendix F
Multiple Proxy Server Configuration
Multiple Proxy Server Configuration
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Creating an XML Application
About this appendix
This appendix provides information required to create an XML application for use on the IP phones.
This appendix covers the following topics:
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How to Create an XML Application
Overview
XML format
Support of Virtual Web Servers
Creating XML Objects
Creating Custom Softkeys
Text Menu Object (Menu Screens)
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Text Screen Object (Text Screens)
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,JQRUH $QVZHU
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Done
A line of static text
A line of static text
This block can scroll using the down arrow on the navigation keys.
IP Phone 53i
A line of static text
UserInput Object (User Input Screens)
XML Description:
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Implementation Softkeys: 1 = <Single Symbol or Symbol List> XML Softkey Example:
XML Object and Softkey Example:
XML Screen Example:
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Enter Current Time: 12:00:00am =Enter =Cancel
Enter Current Time: 12:23:22 =Enter =Cancel
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Directory Object (Directory List Screen) (57i only)
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Status Message Object (Idle Screen)
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Execute Commands Object (for executing XML commands)
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Dynamic Configuration Object (to push a configuration to the phone)
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G-46 41-001160-00, Release 2.1, Rev 04
Dynamic Configuration Parameters
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XML Image Objects (55i, 57i/57i CT only)
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Attributes/Options to Use with XML Objects
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HTTP Post
Example 2: Below is a sample php source code which sends an XML object to an Aastra phone.
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XML Schema File
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Index
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B
C
D
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M
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Q
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