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Aastra Telecom 53I, 55I, 57I, 57I CT manual

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Administrator Guide

Release 2.1

SI

SIP

I

IP

PHONE

PHONE

53i, 55i, 57i, 57i C

53i, 55i, 57i, 57i CT

41-001160-00

Rev 04

Contents

Main Page Software License Agreement Page Contents Page Page Page Page Page Page Page Page Page About this guide Audience Other Documentation Chapters and appendixes in this guide This guide contains the following chapters and appendixes: Page Page IP Phone Models 57i 57i CT Page Page Model 53i IP Phone 53i Key Descriptions* Page Model 55i IP Phone Page Page Page Model 57i and 57i CT IP Phone Page Page Page Page Page Firmware Installation Information Installation Considerations Installation Requirements Configuration Server Requirement Firmware and Configuration Files Configuration File Precedence Firmware and Configuration Files Installing the Firmware/Configuration Files The following procedure describes how to install the firmware and configuration files. Page Page Configuration Methods IP Phone UI Page Using the Options Key From the 53i, 55i, or 57i/57i CT: From the 57i CT handset: Aastra Web UI Page Page Page Page Page Page Basic Settings The Basic Settings section provides the following options: Advanced Settings The Advanced Settings section provides the following options: Page Configuration Files (Administrator Only) Page Chapter 3 Page Administrator Level Options IP Phone UI Options Page Page Page Aastra Web UI Options Page Configuration File Options Phone Status Page Page Restarting Your Phone Page Set Phone to Factory Defaults/Erase Local Configuration Settings Factory Defaults Using the Aastra Web UI Page Erasing the Phones Local Configuration Using the Aastra Web UII Basic Settings Page Page Incoming/Outgoing Intercom Calls The Incoming/Outgoing Intercom Ca ll settings on the IP Phone Page Page Key Mapping Ring Tones Priority Alerting Settings Page Directed Call Pickup (DCP) Auto Call Distribution (ACD) Settings Time and Date Language Network Settings Page Page Page Advanced Network Settings Page Page Page Page Page Page Page Page Page Page Basic SIP Network Settings Page Page Page Page Page Page Page RTP Settings You can configure the following RTP settings. Page Line Settings Softkeys, Programmable Keys, Expansion Module Keys Action URI Configuration Server Settings Page Page Page Page Page Page Firmware Update Features Page Page Overview Network Settings Basic Network Settings Page Page Page Page Page Page Page Page Page Page Page Advanced Network Settings Page Page Page Page Page Page security of a message transmission on the Internet. Use the following procedures to configure the HTTPS client and server for the IP phones. Page Page Page Page Page Page Page Page Page Page Page Page Configuring VLAN (optional) Use the following procedures to configure VLAN on the IP phone. Note: VLAN is disabled by default. When you enable VLAN, the IP Page Page Page Page Page Page Page Global SIP Settings Basic SIP Settings SIP Per-Line Parameters Note: The "sip vmail" and "sip lineN vmail" parameters are configurable Page Page Page Page Page Page Page Services Dir Callers Icom L1 John Smith Sat Jan 1 12:18am Lab Phone John Burns Lab Phone Sat Jun 8 2:55pm Figure 1 53i Figure 2 57i Page Page Advanced SIP Settings (optional) Note: You configure Advanced SIP settings on a global basis only. Page Page Page Page Page Real-time Transport Protocol (RTP) Settings Page Page Page Page Page Configuring RTP Features Use the following procedures to configure the RTP features on the IP phone. Page Page Page Autodial Settings Page Page Page Page Configuration Server Protocol Configuring the Configuration Server Protocol Use the following procedure to configure the configuration server protocol. Page Page Page Page Page Page Page Chapter 5 Configuring Operational Features About this chapter Page Operational Features User Passwords Page Page Page Administrator Passwords Locking/Unlocking the Phone Page Page Page Page Page Defining an Emergency Dial Plan Page Time and Date Page Page Page Language Page Page Page Page Page Page Locking IP Phone Keys Page Local Dial Plan Page Page Page Page Park Calls/Pick Up Parked Calls Page Page Page Suppressing DTMF Playback Page Display DTMF Digits Page Call Waiting/Call Waiting Tone Page Page Stuttered Dial Tone Page XML Beep Support Page Status Scroll Delay Page Incoming Call Interrupts Dialing Page Goodbye Key Cancels Incoming Call Page UPnP Mapping Lines (for remote phones) Page Message Waiting Indicator Line Page Incoming/Outgoing Intercom with Auto-Answer and Barge In Page Page Use the following procedures to configure Intercom calls on the IP phone. Page Page Key Mapping Page Page Page Ring Tones and Tone Sets Page Page Page Page Priority Alerting Page The following table identifies the different Bellcore ring tone patterns and cadences. Page Page Page Directed Call Pickup (BLF or XML Call Interception) Done Page Page Page Page Page Page Page Page Use the following procedure to configure XML for Directed Call Pickup in the Aastra Web UI. Page Page Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys Page Page Page Page Key Functions Table Page Page Page Page Page Page Page Page List empty Use web page to configure Page Page Page Page Page Speeddial Prefixes Busy Lamp Field (BLF) Page Page Page Page Page BLF Subscription Period Page Automatic Call Distribution (ACD) (for Sylantro Servers) Page Page Page Page Page Page Page Page Page Page ACD Subscription Period Page Directed Call Pickup/Group Call Pickup (for Sylantro Servers) DCP on line: = Pickup = Cancel 1. 2201 Page Page Page Page Page Page Do Not Disturb (DND) Page Bridged Line Appearance (BLA) (55i, 57i, 57i CT only) Page Page Configuring Global BLA Configuring Per-Line BLA Page Page Page BLA Support for Third Party Registration Alices configuration is as follows: Park/Pick Up Key Page Page Model 53i Examples Use the following procedure to configure a Park/Pickup key using the configuration files. Note: The 53i does not allow for the configuration of labels and states. Page Page Page Page Page Page Page Last Call Return (lcr) (For Sylantro Servers Page Page Page Call Forwarding Page Page Page Page Page Callers List 57i/57i CT Page Page Page Page Customizable Callers List and Services Keys Missed Calls Indicator Page Directory List 57i/57i CT Page Page Page Page Page Page Page Page Use the following procedure to configure the download. Page Voicemail (55i, 57i, and 57i CT only) Page Using Voicemail (57i57i CT only) Use the following procedure to access and use voicemail. XML Customized Services Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Audio Transmit and Receive Gain Adjustments Page Centralized Conferencing (for Sylantro and Broadsoft Servers) Page Page Page Customizing the Display Columns on the 560M Expansion Module Page Page Page Page Page Page Advanced Operational Features This section provides the following information about advanced features of the IP phones: Page MAC Address/Line Number in REGISTER Messages Page SIP Message Sequence for Blind Transfer Update Caller ID During a Call Boot Sequence Recovery Mode Auto-discovery Using mDNS Single Call Restriction (57i CT only) Page Missed Call Summary Subscription Page Page Page Blacklist Duration (Broadsoft Servers) Page Whitelist Proxy Page Transport Layer Security (TLS) Page Page Page Page Page Symmetric UDP Signaling Removing UserAgent and Server SIP Headers Multi-Stage Digit Collection (Billing Codes) Support (for Sylantro Servers) Page Page Page Page Encrypted Files on the IP Phone Configuration File Encryption Method Procedure to Encrypt/Decrypt Configuration Files Page Page Page Page Upgrading the Firmware Manual Firmware Update (TFTP only) Upgrading the Firmware Manual Firmware and Configuration File Update Page Automatic Update (auto-resync) Page Upgrading the Firmware Page Page About this chapter Chapter 9 This chapter covers the following topics: Troubleshooting Page Page Page Troubleshooting Troubleshooting Solutions Why does my phone display Application missing? Why does my phone display the No Service message? Why does my phone display "Bad Encrypted Config"? Why is my phone not receiving the TFTP IP address from the DHCP Server? How do I restart the IP phone? How do I set the IP phone to factory default? How do I erase the phones local configuration? How to reset a users password? How do I lock and unlock the phone? Page Page Configuration Parameters About this appendix This appendix covers the following topics: Page Page Setting Parameters in Configuration Files Operational, Basic, and Advanced Parameters Simplified IP Phone UI Options Menu Network Settings Page Page Password Settings Page Emergency Dial Plan Settings Aastra Web UI Settings Configuration Server Settings Page Page Page Page Page Page Network Address Translation (NAT) Settings Page Page HTTPS Client and Server Settings Page UPnP Settings Virtual Local Area Network (VLAN) Settings Global Parameters LAN Port (Ethernet Port 0) Parameters The following table identifies the default DSCP-to-priority mapping structure. PC Port (Ethernet Port 1) Parameters Type of Service (ToS)/DSCP Settings Time Server Settings Page Time and Date Settings Page Time Zone Name/Time Zone Code Table Page Page Page SIP Local Dial Plan Settings Page SIP Basic, Global Settings SIP Global Authentication Settings Page Page Page SIP Global Network Settings. Page Page Page Page SIP Basic, Per-Line Settings Page Page Page Page SIP Per-Line Network Settings. Page Page Page Page Centralized Conferencing Settings Page Advanced SIP Settings sip explicit mwi subscription period Page Page Page Page Page Page Page Missed Call Summary Subscription Settings Global Parameters Per-Line Parameter Transport Layer Security (TLS) Settings Page Page Page Page RTP, Codec, DTMF Global Settings Page Page Page Autodial Settings Page Page Voicemail Settings Directory Settings Callers List Settings Customize Callers List and Services Key Call Forward Settings Missed Calls Indicator Settings XML Settings Page Page Action URI Settings Page Ring Tone and Tone Set Global Settings Page Page Ring Tone Per-Line Settings Incoming Call Interrupts Dialing Setting Goodbye Key Cancels Incoming Call Stuttered Dial Tone Setting Call Waiting Settings Message Waiting Indicator Settings Priority Alert Settings For Sylantro Server only Page Page Page Page Page Language Settings Language Pack Settings Page Page Page Page Page Page Page Page Suppress DTMF Playback Setting Display DTMF Digits Setting Intercom, Auto-Answer, and Barge In Settings Outgoing Intercom Settings Page Incoming Intercom Settings Page Audio Transmit and Receive Gain Adjustment Settings Page Page Directed Call Pickup (BLF or XML Call Interception) Settings Page Page ACD Auto-Available Timer Settings Park and Pickup Global Settings (57i/57i CT only) Mapping Key Parameters Page Page Softkey/Programmable Key/Feature Key/ Expansion Module Key Parameters enclosed in quotes. Note: When entering definitions for softkeys, the # sign must be Softkey Settings for 55i, 57i, 57i CT Page Page Page Page Page Page Page Programmable Key Settings for 53i and 55i Page Page Page Page Top Softkey Settings for 57i and 57i CT Page Page Page Page Page Handset Feature Key Settings for the 57i CT Page Page Page Page Page Page Locking Softkeys and Programmable Keys Page Page Customizing 560M Expansion Module Column Display Expansion Module 1 Page Expansion Module 2 Page Expansion Module 3 Page Advanced Operational Parameters Blind Transfer Setting Update Caller ID Setting. Boot Sequence Recovery Mode. Single Call Restriction Blacklist Duration Whitelist Proxy Symmetric UDP Signaling Setting User-Agent Setting Troubleshooting Parameters Troubleshooting Parameters Log Settings Troubleshooting Parameters Page Appendix B Configuration Server Protocol Setup TFTP Server Set-up Page Page Page Appendix C IP Phone at the Asterisk IP PBX Appendix C Page Page Sample Configuration Files 57i Sample Configuration File Page Page Page Page Page Page Page Page Page 57i CT Sample Configuration File Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page 53i Sample Configuration File Page Page Page Page Page Page Page Page Page Page Page Page Page Page Appendix E Sample BLF Softkey Settings Asterisk BLF Appendix E BroadSoft BroadWorks BLF Page Page Multiple Proxy Server Configuration Appendix F Multiple Proxy Server Configuration Multiple Proxy Server Configuration Page Creating an XML Application About this appendix This appendix provides information required to create an XML application for use on the IP phones. This appendix covers the following topics: Page How to Create an XML Application Overview XML format Support of Virtual Web Servers Creating XML Objects Creating Custom Softkeys Text Menu Object (Menu Screens) Page Page Page Page Page Text Screen Object (Text Screens) Page Page Page Page ,JQRUH $QVZHU Page Done A line of static text A line of static text This block can scroll using the down arrow on the navigation keys. IP Phone 53i A line of static text UserInput Object (User Input Screens) XML Description: Page Page Page Page Implementation Softkeys: 1 = <Single Symbol or Symbol List> XML Softkey Example: XML Object and Softkey Example: XML Screen Example: Page Enter Current Time: 12:00:00am =Enter =Cancel Enter Current Time: 12:23:22 =Enter =Cancel Page Page Page Page Page Page Directory Object (Directory List Screen) (57i only) Page Status Message Object (Idle Screen) Page Execute Commands Object (for executing XML commands) Page Page Page Dynamic Configuration Object (to push a configuration to the phone) Page G-46 41-001160-00, Release 2.1, Rev 04 Dynamic Configuration Parameters Page XML Image Objects (55i, 57i/57i CT only) Page Page Page Page Page Page Page Page Page Attributes/Options to Use with XML Objects Page Page Page HTTP Post Example 2: Below is a sample php source code which sends an XML object to an Aastra phone. Page XML Schema File Page Page Page Page Page Index A B C D E F G H I M N O P Page Q R S T U V W X

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