Troubleshooting

Troubleshooting

In the Aastra Web UI, you use the following parameters to configure log settings:

Log IP - The IP address for which to save log files for troubleshooting purposes.

Log Port - The IP port to use to save log files for troubleshooting purposes.

Module/Debug Level Settings

The Aastra IP phones provide blog module support that allows enhanced severity filtering of log calls sent as blog output.

The blog, as used on the IP phones, is a an online debugging tool that can be frequently updated and intended for technical support analyzation. Blogs are defined by their format: a series of entries posted to a single page in reverse-chronological order. The IP Phone blogs are separated into modules which allow you to log specific information for analyzing.

You can set the Module/Debug Levels using the configuration files or the Aastra Web UI. The following table identifies the blog modules you can set.

Aastra Web UI Parameters

Configuration File Parameters

 

 

LINMGR (Line Manager information)

log module linemgr

 

 

UI (User Interface (UI) related)

log module user interface

 

 

MISC (Miscellaneous)

log module misc

 

 

SIP (Call control SIP stack)

log module sip

 

 

DIS (Display drivers)

log module dis

 

 

DSTORE (Delayed storage)

log module dstore

 

 

EPT (Endpoint module)

log module ept

 

 

IND (Indicator module)

log module ind

 

 

KBD (Keyboard module

log module kbd

 

 

NET (Network module

log module net

 

 

PROVIS (Provisioning module

log module provis

 

 

RTPT (Realtime Transport module

log module rtpt

 

 

SND (Sound module

log module snd

 

 

Troubleshooting

41-001160-00, Release 2.1, Rev 04

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Aastra Telecom 55I, 57I CT, 53I manual Module/Debug Level Settings, Aastra Web UI Parameters Configuration File Parameters