Manuals / Aastra Telecom / Communications / IP Phone

Aastra Telecom 57I CT, 55I, 53I manual

Models: 55I 57I CT 57I 53I

1 818

Download 818 pages 31.61 Kb

<>

Troubleshooting Install Error codes XML Schema File Symmetric UDP Signaling Password Select Factory Default Status Scroll Delay Symbol Description Message Waiting Indicator Line

Page 688

Page 687 Page 689

Image 688

Aastra Telecom 57I CT, 55I, 53I manual

Page 687 Page 689

Related manuals

Manual 44 pages 50.54 Kb

Manual 2 pages 42.47 Kb

Manual 2 pages 5.69 Kb

Related pages Troubleshooting An Internal SD Card for Dell M620 GAS Specifications & Orifice Size Cdvr Series for Monessen Hearth CDV7 Error Messages for Nikon L6 Hydraulic Diagram for Exmark Lazer ZCT About file names when the card is replaced for Sanyo VPC-MZ3GX Preparations Install PHOTOfunSTUDIO to the PC for Panasonic DMCFH10P Parts List Item Number Description Reqd for FEIN Power Tools 9-11-55 To find a code not listed in the code list for Panasonic TH-42PD60U, TH-42PD60X Installation på en lutande vägg for Samsung LH48DHDPLGC/EN How do I troubleshoot issues with ST3320310CS models?

Contents

SIP IP Phone Page Software License Agreement Page Contents Contents Chapter Configuring Operational Features 113 Chapter Configuring Advanced Operational Features Chapter Troubleshooting 100 Appendix B Configuration Server Setup Appendix E Sample BLF Softkey Settings Limited Warranty Introduction Audience Other Documentation Chapters and appendixes in this guide For Go toPage Topics Topic Description References Optional Accessories Reference 536M Expansion Module For 53i, 55i, 57i, and 57i CT For 55i, 57i, and 57i CT 53i Phone Features Model 53i IP Phone 53i Key Descriptions Keys Key Description Directory 55i Phone Features Model 55i IP Phone 55i Key Descriptions Icom Dial 57i and 57i CT Phone Features Model 57i and 57i CT IP Phone 57i and 57i CT Key Descriptions Options List Accesses the last 200 calls received Accesses another extension on the networkApplications and voicemail, provided by third parties Alphabetical order 57i CT Cordless Handset Key Descriptions 57i CT Cordless Handset FeaturesFunction # Function Description Softkeys Firmware Installation Information Installation Considerations Installation Requirements Configuration Server Requirement Firmware and Configuration Files IP Phone Associated Model Firmware Configuration File Precedence Installing the Firmware/Configuration Files Step ActionPage Configuration Interface Methods Configuration Methods IP Phone UI Options Key 57i/57i CT Using the Options Key From the 53i, 55i, or 57i/57i CTFrom the 57i CT handset On the 55i, 57i, 57i CT Aastra Web UI HTTP/HTTPS Support Https Client HTTP/HTTPS Client and Server SupportHttps Server Using Https via the Aastra Web UI Accessing the Aastra Web UI IP address or host name 55i Network Status Window Logout button Status Operation Reset Expansion Module NHandset Keys Directory Preferences Basic SettingsCall Forward Advanced Settings To disable the Aastra Web UI TroubleshootingEnabling/Disabling the Aastra Web UI TLS Support Using the Configuration Files Configuration Files Administrator OnlyReferences Directory 1 companydirectory Directory 2 mypersonaldirectory Administrator Options Administrator Options-Administrator Menu using the default password IP Phone UI Options Administrator Menu References Handset Pairing Simplified IP Phone UI Options MenuFull Options Menu Simplified Options Menu Phone Status Configuring the Simplified IP Phone UI Options Menu Administrator Web UI Menu Aastra Web UI Options Basic Settings-Preferences-General Operation-ResetAdvanced Settings Configuration File Options Phone Status Phone Status via IP Phone UIPhone Status Screen for 53i Phone Phone Status Screen for 55i, 57i, and 57i CT Phones IP&MAC Addresses LAN PortPC Port Firmware Info Hardware Information Network AttributesFirmware Information Restarting the Phone Using the IP Phone UI Restarting Your PhoneSelect Restart Phone For Restarting the Phone Using the Aastra Web UI Click on Operation-Reset-Phone Set Phone to Factory Defaults/Erase Local Configuration Setting Factory Defaults on the PhoneSetting Factory Defaults Using the IP Phone UI Select Factory Default Settings Factory Defaults Using the Aastra Web UI Erasing the Phone’s Local Configuration Select Erase Local Config Aastra Web UI General Settings Basic SettingsParameter Aastra Web UI Configuration Files Description This feature on the Basic Preferences screen is Available on the 55i, 57i, and 57i CT only Aastra Web UI Configuration Files Description Parameter Incoming Intercom Settings all models Parameter Description Aastra Web UI Configuration FilesIncoming/Outgoing Intercom Calls Outgoing Intercom Settings 55i, 57i, and 57i CT only Intercom line parameter Key Mapping Mapping on Priority Alerting Settings Ring Tones Options Directed Call Pickup DCP Call Pickup BLF or XML Call Interception on Auto Call Distribution ACD Settings Time and Date Language Langfr-ca.txtLanges.txt Langde.txt Network Settings Basic Network Settings Dhcp IP Phone UI Aastra Web UI Configuration Files Description Parameter Parameters Configuring LAN and PC Port Advanced Network Settings Options Configuring NAT Address Server1, time server2, and time Network Time Servers on Https Type of Service ToS, Dscp SIP Global Settings LAN Port Settings Port Where the Dscp value range is PC Port Settings Port Example SIP Settings Basic SIP Authentication Settings Options Line Appearance BLA 55i Basic SIP Network Settings OFF URI Advanced SIP Settings Advanced SIP Settings optional on Line Number in Register Messages on Parameter Parameters Registration Renewal Broadsoft Servers on RTP Settings You can configure the following RTP settings Real-time Transport Protocol RTP Settings on Line Settings IP Phone Available Model Softkeys, Programmable Keys, Expansion Module Keys IP Phone Model Softkeys Expansion Module Programmable Keys Action URI Configuration Server Settings Download Protocol Settings To the FTP server. See the following Http path Https path Auto-Resync Settings Mode Auto resync mode Section, Automatic Update XML Push Server List Approved IP Addresses Firmware Update Features Configuring the IP Phones Configuring the IP Overview Network Settings Basic Network Settings Protocol Format Examples Http Configuring Dhcp DNS Caching Select Administrator Menu Select Network Settings Configuring Network Settings Manually Configuring Aastra Web UI Auto-negotiation Configuring LAN and PC Port NegotiationHalf-Duplex 10Mbps or 100Mbps Full-Duplex 10Mbps or 100Mbps Configuring the LAN Port and PC PortSelect LAN Port Link Default is AutoNegotiation Select PC Port Link Default is Auto Negotiation To save your settings Advanced Network Settings Network Address Translation NAT NAT router configuration Nortel Proxy/RegistrarSBC or ALG proxy/registrar Other proxy/registrars Configuring Nortel NAT optional Nortel Networks NAT Select Restart 41-001160-00, Release 2.1, Rev Aastra Web UI Select Network Settings Select Static NAT Configuring NAT Address and Port optionalSelect NAT RTP Port Aastra Web UI Https Client/Server Configuration Configuring Https Client and Server Settings Configure Https Client Configure Https Server TSL Universal Plug and Play UPnP for remote phones Configuring UPnP optional Upnp manager Upnp gateway Sip nat rtp port Select Network Settings Select NAT Settings Select Restart Aastra Web UI Virtual LAN optional LAN Port GlobalPC Port Dscp Range/VLAN Priority Mapping Dscp Range/VLAN PriorityVlan Priority Range Configuring Type of Service ToS/DSCP optional Protocol Default Dscp NameSelect Network Settings Select Type of Service Dscp ToS Field Select Restart Configuring Configuring Vlan optional Select Network Settings Select Vlan SettingsSelect Vlan Enable Select Phone Vlan Select Vlan Priority To set Vlan ID and priority for LAN Port Port Select Phone VlanSIP Priority RTP Priority Rtcp Priority To set Vlan ID and priority for PC Port Port Select PC Port Priority Step Action Click on Advanced Settings-Network-VLAN To set Vlan ID and priority for the LAN Port Port To set Vlan ID and priority for the PC Port Port Configuring NTP Servers optional Select Timer Server 1, Timer Server 2, or Time ServerNetwork Time Servers Select Preferences Select Time and Date Select Time Server Configuring the IP Phones To save your changes Global SIP Settings Basic SIP Settings SIP Global Authentication ParametersSIP Global Parameters SIP Global Network Parameters SIP Per-Line Authentication Parameters SIP Per-Line ParametersIP Phone UI Parameters Aastra Web UI Parameters SIP Per-Line Network Parameters SIP Precedence Example How it Works Backup Proxy/Registrar SupportSIP Server SRV Lookup Configuring Basic SIP Network Settings optional Configuring Registrar IP and Registrar Port Configuring Proxy IP and Proxy PortEnabling/Disabling the Use of the Registrar Server Phones Configuring the IP Phones To configure SIP authentication settings 57i John Burns53i Lab Phone To configure SIP network settings To save your changes Advanced SIP Settings optional Aastra Web UI Parameters Configuration File Parameters Configuring Advanced SIP Settings Configuring the IP Phones Step Action Configuring the IP Phones Configuring the IP Phones Real-time Transport Protocol RTP Settings RTP Port Basic Codecs G.711 u-Law, G.711 a-Law, G.729 Customized Codec Preference List Default Codec SettingsBit Rate Algorithm Packetizatio Silence Time Suppression Out-of-Band Dtmf Customized Codec SettingsAttribute Value Dtmf Method RTP Encryption Silence Suppression Configuring RTP Features Configuring the IP Phones Step Action Click on Advanced Settings-Line N-RTP Settings Per-Line Settings Phones Autodial Settings Global Configuration Configuring AutoDial Using the Configuration FilesPer-Line Configuration Global Configuration Configuring Autodial Using the Aastra Web UIClick on Advanced Settings-Global SIP-Autodial Settings Per-Line Configuration Click on Advanced Settings-Line 1 9-Autodial Settings Configuring the IP Phones Select Configuration Server Configuring the Configuration Server ProtocolSelect Download Protocol Tftp Settings FTP Settings Http Settings Https Settings Use Tftp Use FTP Use Http Use Https Use the following table to configure the applicable server Tftp Settings Select Primary TftpFTP Settings Select FTP Server Select FTP Password Https Settings Select Http Client Select Download Server Select Download Path Step Action Click on Advanced Settings-Configuration Server Tftp Select Operation-Reset and click Configuring the IP Phones Operational IP Phone Features Features Configuring Operational Features Configuring a User Password User PasswordsSelect User Password Click on Operation-User Password Resetting a User Password Click on Operation-Phone Lock Operational IP Phone Features Administrator Passwords Procedure Locking/Unlocking the Phone Locking/Unlocking the Phone Using the IP Phone UI Lock the phoneSelect Phone Lock Unlock the phone Features Locking/Unlocking the Phone Using the Aastra Web UI Configuring a Lock/Unlock Key Using the Configuration Files Click on Operation-Softkeys and XML Configuring a Lock/Unlock Key using the Aastra Web UIClick on Operation-Programmable Keys Using the Configured Lock/Unlock Key on the IP Phone Defining an Emergency Dial Plan Emergency Number Description Configuring an Emergency Dial Plan Time and Date Feature Method of configurationDaylight Savings Time DST Information Set Time and Time Format Set Date and Date Format Set Time Zone Select Time Zone16 For Set Daylight Savings Time Click on Basic Settings-Preferences-Time and Date Setting Language Loading Language Packs via the Configuration File mac.cfgLoading Language Packs Example Loading Language Packs via the Aastra Web UI Specifying the Language to Use Operational IP Phone Features Step Action Press Loading the Language Pack Click on Basic Settings-Preferences-Language SettingsSpecifying the Language to Use in the Aastra Web UI Aastra Web UI displays all screens in the language you chose FeaturekeyN locked Locking IP Phone KeysTopsoftkeyN locked PrgkeyN locked Locking the IP Phone Keys Symbol Description Local Dial Plan Dial Plan Example Prefix Dialing Digit Timeout SIP Dial Plan Terminator Click on Basic Settings-Preferences To save your changes Park Calls/Pick Up Parked Calls Park/Pickup Static Configuration 55i, 57i, 57i CT onlySprecode Pickupsprecode Park Call Pickup Call Park/Pickup Call Server Configuration ValuesHow It displays on the Phone Configuring Park /Pickup using Static Configuration 55i, 57i, 57i CT only Click on Basic Settings-Preferences-General Operational Configuring Suppression of Dtmf Playback Suppressing Dtmf Playback Click on Operation-Reset Configuring Display Dtmf Digits Display Dtmf Digits Operational Call Waiting/Call Waiting Tone Configuring Call Waiting/Call Waiting Tone Call Waiting Tone Click on Basic Settings- Preferences-General Configuring Stuttered Dial Tone Stuttered Dial Tone Operational IP Phone Features Configuring XML Beep Support XML Beep Support Operational IP Phone Features Status Scroll Delay Configuring Status Scroll Delay OperationalIPPhone Incoming Call Interrupts Dialing Configuring Incoming Call Interrupts DialingHow it Works Features Goodbye Key Cancels Incoming Call Configuring the Goodbye Key to Cancel Incoming CallsFor the 55i, 57i, and 57i CT For Features UPnP Mapping Lines for remote phones Configuring UPnP Mapping LinesMapping Lines Features Message Waiting Indicator Line Configuring Message Waiting Indicator MWI Click on Basic Settings- Preferences-General Incoming/Outgoing Intercom with Auto-Answer and Barge Configuration File Parameters Web UI ParametersOutgoing Intercom Calls Delay before Auto-Answer Incoming Intercom CallsMicrophone Mute Auto-Answer/Play Warning Tone Configuring Intercom Calls Settings Allow Barge Configuration Files Features Incoming intercom settings Operational IP Phone Features Key Mapping Redial disabled Conference disabled Call transfer disabledEnabling/Disabling Redial, Xfer, and Conf Keys Mapping Redial and Conf Keys as Speeddials Operational Using Redial Key for Last Number Redial Configuration Method Valid Values Default Value Ring Tone Settings TableRing Tones and Tone Sets Phone Features Ring Tone Sets Configuring Ring Tones and Tone Sets For global configuration onlySelect Preferences Select Set Ring Tone For global configuration For per-line configuration How Priority Alerting Works Priority AlertingAsterisk/Broadworks Server Ring Tone Keywords Sylantro Server Ring Tone Keywords Ring Tone PatternsCall Criteria Bellcore Tones Call criteria Bellcore tones for each call criteria Bellcore-dr2Bellcore-dr3 Bellcore-dr4 Call Waiting Tones Configuring Priority Alerting For Sylantro Servers Directed Call Pickup BLF or XML Call Interception Done Directed Call Pickup Prefix optional Operational IP Phone Features Enabling/Disabling Directed Call Pickup Configuring BLF/BLF List for Directed Call Pickup Operational IP Phone Features For the 55i, 57i, and 57i CT softkeys Operational IP Phone Features Configuring XML for Directed Call Pickup Operational IP Phone Features For the 55i, 57i, and 57i CT softkeys Operational IP Phone Features Softkeys 55i, 57i, 57i CT Softkey Type Default States State-Based Softkeys 55i, 57i, 57i CT only SoftkeyN states Configuration Example Softkey Idle Connected Programmable Keys 53i Softkey/Programmable Key/Expansion Module Key FunctionsModel 536M Model 560M Key Functions Table Distribution ACD Directed CallPickup DCP Group Call Pickup Sprecode ParkPickup Last Call Return Conference IcomTransfer Services Configuration Aastra Web UI Key FunctionEmpty Configuring Softkeys and Programmable Keys For Softkeys and Expansion Module Keys For programmable keys 57i Cordless CT Feature Keys List empty Use web page to configure Feature Key Programming Guidelines Handset Feature Key Functions Handset Key Functions Table Feature Key Configuration Aastra Web UI Function File Parameter Description Transfer Feature Key Configuration Aastra Web UI Function Configuring Handset Feature Keys Click on Operation-Handset Keys Speeddial Prefixes BLF Setting For use with Asterisk Busy Lamp Field BLF BLF\List Setting Asterisk BLF Configuration BroadSoft BLF Configuration Configuring BLFs Aastra Web UI 41-001160-00, Release 2.1, Rev 119 Configuring BLF Subscription Period BLF Subscription Period Click on Advanced Settings-Global SIP-Advanced SIP Settings Automatic Call Distribution ACD for Sylantro Servers ACD Auto-Available Timer Configuring an Automatic Call Distribution ACD Key Configuring the ACD Auto-Available Timer Configuring an ACD Key Using the Aastra Web UI Type field, select Auto Call Distribution Auto Available check-box, click Enabled 126 41-001160-00, Release 2.1, Rev 127 Using the ACD Feature on your IP Phone 41-001160-00, Release 2.1, Rev 129 Aastra IP Phone UI Logging In to a Phone Queue 55i, 57i, 57i CT 41-001160-00, Release 2.1, Rev 131 Logging In To a Phone Queue Configuring ACD Subscription Period ACD Subscription Period Aastra Web UI Directed Call Pickup/Group Call Pickup for Sylantro Servers Configuration Files 41-001160-00, Release 2.1, Rev 137 Operational IP Phone Features Operational IP Phone Features Using Directed Call Pickup/Group Call Pickup Using Directed Call Pickup DCPUsing Group Call Pickup GCP Value field, enter groupcallpickup DCPonline Configuring DND Do Not Disturb DND OperationalIPPhoneFeatures Bridged Line Appearance BLA 55i, 57i, 57i CT only Configuring BLA Line Mode Phone Number BLA NumberGlobal BLA IP Phone Model Possible # of BLA Lines Per-Line BLA For Sylantro Server Configuring Global BLA For global configuration of BLA For per-line configuration of BLA Click on Advanced Settings-Line N Using a BLA Line on the IP Phone BLA Support for Third Party Registration #line 1 Bob Alice’s configuration is as follows Park/Pickup Programmable Configuration using a key Park/Pick Up Key On 57i/57i CT Server Park Configuration Pickup Configuration Configuring Park/Pickup Key Using Configuration FilesModel 57i/57i CT Examples Model 53i Examples Configuring a Park/Pickup Key Using Aastra Web UI For the 57i/57i CT For the 57i CT Handset 53i Screen 41-001160-00, Release 2.1, Rev 161 Parking a Call Using the Park Call/Pickup Parked Call FeaturePicking up a Parked Call 41-001160-00, Release 2.1, Rev 163 Configuring Last Call Return Last Call Return lcr For Sylantro Servers Operational IP Phone Features For the 57i CT Handset Click on Operation-Programmable Keys i Screen Call Forwarding Call forward disabled Enabling/Disabling the Ability to Configure Call ForwardingIP Phone Model Available Lines for Call Forwarding Configuration Method for Call Forwarding Configuring Call ForwardingFor global configuration of call forwarding Select Call Forward For 55i/57i/57i CT Click on Basic Settings-Call Forward For per-line configuration of call forwarding Callers List Callers List Key 41-001160-00, Release 2.1, Rev 175 Using the Callers List Callers list disabledEnabling/Disabling Callers List 41-001160-00, Release 2.1, Rev 177 Downloading the Callers List Click on Operation-Directory Customizable Callers List and Services Keys Creating Customizable Callers List and Services Keys Enabling/Disabling Missed Calls Indicator Missed Calls IndicatorMissed calls indicator disabled Accessing and Clearing Missed Calls Directory key Directory ListDirectory List Capabilities Administrator/User Functions for Directory List 184 Directory disabled Enabling/Disabling Directory List Server to IP Phone Download Character Description Directory List Limitations Server to IP Phone Download BehaviorDirectory List Limitations To dial from an entry in the Directory List Using the Directory ListTo add a new entry to the Directory List To delete an entry from the Directory List To edit an entry in the Directory ListTo delete all entries from the Directory List From the 57i CT handset Downloading from the Server to the IP Phone Downloading from the IP Phone to the Server FeaturesPhoneIP Voicemail 55i, 57i, and 57i CT only Sip lineN vmail Sip line1 vmail *97 Sip line2 vmail *95 Using Voicemail 57i57i CT only XML Customized Services Creating Customized XML Services on the IP Phones AastraIPPhoneConfiguration XML Object Description AastraIPPhoneDirectoryAastraIPPhoneStatus AastraIPPhoneExecute Xml status scroll delay config files Status Scroll Delay seconds Web UITimeout XML Get Timeout Attribute/Option Description/Usage Valid Values LockIn CancelActionFor example Enabling/Disabling a Beep for Status Message Displays Status Scroll Delay seconds via the Aastra Web UI Scroll Delay Option for Status MessagesXML Configuration Push from the Server XML Get Timeout Configuring the Phone to use XMLXml application URI Xml application title Configuring for XML on the IP Phone Example Configuration of XML applicationXML Push Requests Aastra Web UI Applicable field For 41-001160-00, Release 2.1, Rev 207 Select Custom Features Using the XML Customized ServiceFor the 55i/57i/57i CT XML Action URIs You dial out the number 5551212, the phone executes a GET on Configuring XML Action URIs Click on Advanced Settings-Action URI Http//10.50.10.140/startup Http//10.50.10.140/outgoing.php?number=$$REMOTENUMBER$$ XML Softkey URI Configuring XML Softkey URIs Aastra Http//10.50.10.140/script.pl?name=$$SIPUSERNAME$$ Click on Operation-Programmable Keys 53i Screen Audio Transmit and Receive Gain Adjustments Parameter Description Headset tx gainHeadset sidetone gain Handset tx gain Audio mode Configuring Audio Transmit and Receive Gain AdjustmentsParameter Description Handsfree tx gain Centralized Conferencing for Sylantro and Broadsoft Servers Global Parameter Per-Line Parameter Configuring Centralized Conferencing Using the Aastra Web UI Conf@mediaserver address mediaport Click on Advanced Settings-Line #-Basic SIP Network Settings Customizing the Display Columns on the 560M Expansion Module 1 Screen Expansion Module 2 3 pages Expansion Module 1 3 pages2 Screen Expansion Module 3 3 pages Example Cuztomizing the 560M Expansion Module Column Display 3 ScreenPage Advanced Operational Features IP Phone Administrator Guide About this chapter Advanced Operational Features Feature Description Advanced MAC Address/Line Number in Register Messages Configuring the MAC address/Line Number in Register MessageSip send mac Sip send line FeaturesOperational Configuring SIP Message Sequence for Blind Transfer SIP Message Sequence for Blind Transfer Sip update callerid Update Caller ID During a CallConfiguring Update Caller ID During a Call Boot Sequence Recovery Mode Force web recovery mode disabledMax boot count Configuring Boot Sequence Recovery Mode Auto-discovery Using mDNS Configuring Single Call Restriction Single Call Restriction 57i CT only FeaturesOperational Missed Call Summary Subscription 3KRQH% Global Parameters Aastra Web UI Click on Advanced Settings-Line N-Advanced SIP Settings Configuring Blacklist Duration Using the Configuration Files Blacklist Duration Broadsoft Servers Configuring a Server Blacklist Using the Aastra Web UI Configuring Whitelist Proxy Using the Configuration Files Whitelist Proxy Configuring Whitelist Proxy Using the Aastra Web UI Transport Layer Security TLS SIP Asserted Identity for Sylantro Servers Configuring TLS Using the Configuration Files Configuring TLS Using the Aastra Web UI Advanced Operational Click on Advanced Settings-TLS Support To save your changes Symmetric UDP Signaling Removing UserAgent and Server SIP Headers Configuring UserAgent/Server SIP HeadersSip user-agent Billing Codes Implementation Notes Mandatory versus Optional Billing Codes 6172385000#300 Phonenumber%23billingcodePhonenumber%23billing code 50500#6172385000 Numbers Not Requiring Billing Codes Page Encryption and the IP Phone Configuration File Encryption Method Encrypted Files on the IP Phone Procedure to Encrypt/Decrypt Configuration Files To encrypt the IP phone configuration files \ anacrypt aastra.cfg -p 1234abcd \ anacrypt Page Firmware Upgrade Manual Firmware Update Tftp only Upgrading the Firmware Step Action Click on Advanced Settings-Firmware Update Manual Firmware and Configuration File Update To restart the phone Mode Time Automatic Update auto-resyncAuto-resync mode Auto-resync time Configuring Automatic Update Select the auto-resync mode from the Mode field Reference Page Troubleshooting Troubleshooting Log Settings Module/Debug Level Settings Support Information Performing Troubleshooting TasksGet local.cfg Get server.cfg Show task and Stack Status Step Action Click on Advanced Settings-Troubleshooting To set log settings To set blog modules To perform support tasksLocal.cfg field Get server.cfg field Troubleshooting Solutions Why does my phone display Application missing? Why does my phone display the No Service message? Why does my phone display Bad Encrypted Config?Reason Fix Troubleshooting How do I restart the IP phone? How do I set the IP phone to factory default? How do I erase the phone’s local configuration? How to reset a user’s password? Step Action Click on Operation-User Password How do I lock and unlock the phone? Click on Operation-Phone Lock Page Appendix a IP Phone Administrator Guide About this appendix Appendix Setting Parameters in Configuration Files Parameter Configuration Files Simplified IP Phone UI Options Menu Parameter IP phone UI Subnet mask Default Value Range Password Settings Range Example Parameter user password Configuration Files Aastra.cfg, mac.cfg Emergency Dial Plan Settings Aastra Web UI Settings Download protocol Default Value Range Example Description Format Default Value Range Example IP phone UIParameter alternate tftp server Ftp server Ftp password Https server Parameter auto resync mode Description Format Default Value Range Example Aastra Web UI Parameter Aastra Web UI Network Address Translation NAT Settings Sip nat rtp port Sip nortel nat timer Https Client and Server Settings Https block http post xml UPnP Settings Global Parameters Virtual Local Area Network Vlan SettingsUpnp manager and upnp gateway must be set LAN Port Ethernet Port 0 Parameters Parameter tos priority map Dscp Priority PC Port Ethernet Port 1 Parameters Type of Service ToS/DSCP Settings Time Server Settings Parameter time server2 Time and Date Settings Parameter dst config Time Zone Name/Time Zone Code Table Time Zone Name Time Zone Code NST HKS PES SIP Local Dial Plan Settings Sip dial plan terminator SIP Basic, Global Settings SIP Global Authentication Settings Parameter sip user name Sip auth name Sip bla number SIP Global Network Settings Sip backup proxy ip Sip outbound proxy port Sip registrar port Sip backup registrar port SIP Basic, Per-Line Settings SIP Per-Line Authentication Settings Sip lineN user name Sip lineN auth name Sip lineN bla number Asip lineN mode SIP Per-Line Network Settings Sip linex backup proxy ip Sip lineN outbound proxy port Sip lineN registrar port Sip linex backup registrar port Centralized Conferencing Settings Global Settings Per-Line Settings Advanced SIP Settings Period Sip send mac Parameter sip session timer Description Format Default Value Range Example Sip T2 timer Sip transport protocol Transport Protocol Sip registration retry timer Sip registration renewal timer Sip acd subscription period Missed Call Summary Subscription Settings Per-Line Parameter Missed call summary subscription parameter, phone B receives Transport Layer Security TLS Settings Sips persistent tls Sips root and intermediate Sips local certificate Sips trusted certificates RTP, Codec, Dtmf Global Settings Payload Silsupp Sip dtmf method Sip silence suppression Sip lineN srtp mode Format Default Value Range Examples Default Value Range Examples Voicemail Settings Directory Settings Callers List Settings Customize Callers List and Services Key Call Forward Settings Missed Calls Indicator Settings XML Settings Xml application title Xml beep notification Action URI Settings Action uri incoming Ring Tone and Tone Set Global Settings Range Aastra Web UI & IP Phone UI Parameter tone set Ring Tone Per-Line Settings Incoming Call Interrupts Dialing Setting For the 55i, 57i, and 57i CT For Stuttered Dial Tone Setting Call Waiting Settings Message Waiting Indicator Settings Priority Alert Settings For Sylantro Server only Parameter alert community Alert community Parameter alert external Alert group Parameter alert priority Language Settings Configuration File Language Pack Settings Langfrca.txt Langesmx.txt Langde.txt Langit.txt Language Codes from Standard ISO Country Codes from Standard ISOLanguage Language Code Country Country Code Bahamas Appendix Iceland 41-001160-00, Release 2.1, Rev 115 Pakistan Appendix a Uganda Suppress Dtmf Playback Setting Display Dtmf Digits Setting Intercom, Auto-Answer, and Barge In Settings Outgoing Intercom SettingsDefault Value For Aastra Web UI For Configuration Files Sip intercom prefix code Incoming Intercom Settings Sip play warning tone Audio Transmit and Receive Gain Adjustment Settings Handset sidetone gain Handsfree tx gain Directed Call Pickup BLF or XML Call Interception Settings Directed call pickup prefix Parameter play a ring splash ACD Auto-Available Timer Settings Server Park Values Asterisk Sylantro BroadWorks Park and Pickup Global Settings 57i/57i CT onlyServer Pickup Values Asterisk Sylantro BroadWorks Mapping Key Parameters Call transfer disabled Map conf key to Expansion Module Programmable Lines Handset Model 560M Functions on Bottom keys Softkey Settings for 55i, 57i, 57i CT Format Default Value Directed Call Pickup on Extension Group Call Pickup on groupA Parameter softkeyN label SoftkeyN value Parameter softkeyN line Default Value For softkey type None Lcr, Directory, Callers List, Icom, Services, emptyFor softkey type Flash For softkey type Sprecode, Park Incoming Outgoing Programmable Key Settings for 53i Text Not Applicable 146 List BLF/List in the Aastra Web UI Parameter prgkeyN value PrgkeyN line Top Softkey Settings for 57i and 57i CT Automatically activates a service provided by the server Example TopsoftkeyN label Parameter topsoftkeyN value TopsoftkeyN line Handset Feature Key Settings for the 57i CT FeaturekeyN label ExpmodX keyN type Used as the Services key Parameter expmodX keyN label ExpmodX keyN value Format Default Value Range Example Aastra Web UI Locking Softkeys and Programmable Keys Appendix a ExpmodX key N locked Customizing 560M Expansion Module Column Display Expansion Module Expanmod1page2right Expanmod2page1left Expanmod2page2right Expanmod3page1left Expanmod3page2right Blind Transfer Setting Advanced Operational Parameters Update Caller ID Setting Appendix Single Call Restriction Blacklist Duration Symmetric UDP Signaling Setting User-Agent Setting Troubleshooting Parameters Log Settings Module Name configuration files Parameters Aastra Web UI Appendix B Configuration Server Protocol Setup Tftp Server Set-up Configuration Server Protocol Setup Page Appendix C IP Phone at the Asterisk IP PBX Name/username Host Mask Port Exten 1234,1,DialSIP/phone1,20Phone1/phone1192.168.1.1D 255.255.255.255 5060 Unmonitored Page Appendix D Sample Configuration Files 57i Sample Configuration File Sample Configuration Files # Time Server Settings ## ===================== # Configuration Server Settings ## = = = = = = = = = = = = = = = Previous expression # General SIP Settings # = = = = = = = = = = = # Per-line SIP Settings # ====================== Sip line3 vmail *78 # Speed Dials 57i CT Sample Configuration File # Phone Model 57iCT # Dhcp Setting # ============ # Network Settings # ================ # Time Server Settings # ==================== # ============================= Appendix Previous expression # General SIP Settings # ==================== # Per-line SIP Settings # ===================== # Softkey Settings # ================ # Speed Dials # DND Key softkey4 type dnd softkey4 label DND #Takes an Appendix D Appendix D Appendix D Appendix D 53i Sample Configuration File # Dhcp Setting # ============= # Time Server Settings # ===================== Appendix D # Additional Network Settings # ============================ Appendix D Appendix Appendix D Previous expression # General SIP Settings # ====================== # Per-line SIP Settings # ======================= # Programmable Key Settings # =========================== Prgkey Value Page Appendix E 53i Configuration Parameters for Asterisk BLF 57i and 57i CT Configuration Parameters for Asterisk BLFAsterisk BLF 53i Configuration Parameters for Broadsoft BroadWorks BLF BroadSoft BroadWorks BLFPage Appendix F Multiple Proxy Server Configuration Multiple Proxy Server Configuration Page Appendix G G-40 G-62 G-65 Overview XML formatSupport of Virtual Web Servers Character Description Escape Sequence Creating XML Objects Creating Custom Softkeys Existing Action Text Menu Input Keys Text Menu Object Menu Screens Implementation XML Screen Example Turning Off Automatic Numbering of Menu Items You use this attribute as follows Appendix G Using Bullets in Menu Items AastraIPPhoneTextMenu style=bullet Appendix G Text Screen Object Text Screens XML Example Test For 55i, 57i, and 57i CT XML Support for Answer and Ignore SoftkeysImplementation 55i, 57i, 57i CT OHN 3MITH Text Screen Format Object for Text Screens AastraIPPhoneFormattedTextScreen Structure Line of static text Line of static text UserInput Object User Input Screens Implementation IP Addresss XML Description Proxy Server Server IP Backspace Dot Cancel Done Proxy Port Backspace Cancel Done Implementation Number Implementation String Symbol XML Encoding XML Softkey Example Time and Date Formats User Input Screens TimeUS TimeInt US Date Int Date US Time Enter Current Time 120000am Cancel Done US Date Enter Birthday 12/22/1980 Cancel Done Multiple Input Fields User Input Screens Selection......./Selection DisplayMode New AastraIPPhoneInputScreen Attributes DefaultIndexOr condensed Screen Scolling down changes to the next input field Condensed Mode Screen Directory Object Directory List Screen 57i only XML Example Status Message Object Idle Screen AastraIPPhoneStatus Structure XML Examples Execute Commands Object for executing XML commands AastraIPPhoneExecute Object Structure Using the Reset Command Using the NoOp Command XML Softkey or Programmable Key LED Behavior Command Using the FastReboot CommandLED Behavior XML Attribute Appendix G AastraIPPhoneConfiguration Object Structure XML Example Dynamic Configuration Parameters Dynamic Configuration Parameters Appendix G Press#1Stock-WeatherMarket XML Image Objects 55i, 57i/57i CT only AastraIPPhoneImageScreen Object VerticalAlign HorizontalAlign Height Width Image AastraIPPhoneImageMenu AastraIPPhoneImageMenu #Weather AastraIPPhoneTextMenu Icon Menu Using the IconList Done SoftKey index = 4 icon=2 IP Phone Internal Icon Images URI Name Displays this Appendix Attributes/Options to Use with XML Objects Timeout Attribute Configurable via XML objects only LockIn Attribute Configurable via XML objects only CancelAction Attribute configurable via XML objects only Http Post Post / HTTP/1.1 Appendix G Refresh Setting Format Http Refresh Header XML Schema XML Schema FileHttp Language Header Appendix G Appendix G Appendix G Limited Warranty Exclusions Warranty Repair Services After Warranty Service Index Index-2 41-001160-00, Release 2.1, Rev Index-3 Index-4 41-001160-00, Release 2.1, Rev Index-5 Index-6 41-001160-00, Release 2.1, Rev Index-7 Index-8 Page SIP IP Phone Administrator Guide

Top Page Image Contents