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ADTRAN 550 user manual Cannot pass data from T1 interface to V.35 port

Models: 550

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Appendix E. Troubleshooting

Cannot pass data from T1 interface to V.35 port

Misconfiguration, improper cabling

•Verify that the T1 signal is being received. If not, check that the cabling is correct.

•Verify that the T1 is being received without errors. If not, double-check that framing and coding are set properly.

•Verify that desired dedicated map is active.

•Verify that bandwidth is mapped to the correct V.35 port.

•Verify that the V.35 port is set to the correct data rate (terminal inter- face).

•Check T1 performance using the terminal interface; if there are excessive errors, report fault to the Telco.

•Verify proper state of DTE signals via the terminal interface.

Switched calls are not working

Misconfiguration

•Verify that the endpoint has proper call accept/reject criteria. For RBS applications, check signaling bit status on the terminal interface for proper operation.

•Verify that the endpoint is set up for correct signaling.

Cannot communicate with ATLAS 550 using VT-100 connected to the Control/Chain In Port

Misconfiguration, improper cabling

•Check cabling, verify that the Control/Chain In port rate matches that of the attached terminal.

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ATLAS 550 User Manual

61200305L1-1

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ADTRAN 550 user manual Cannot pass data from T1 interface to V.35 port

Contents

Atlas Trademarks Service Type REN/SOC FIC UsocAffidavit Requirements for Connection to Digital Services Page Canadian Equipment Limitations About this Manual Introduction Getting StartedReference Information Working with the AtlasKeyboard Commands Notations and Conventions Menu ItemsLimited Product Warranty Additional Warranty InformationPage Table of Contents Chapter Using the Front Panel 61200305L1-1 Xiii Chapter Module Terminal Menus Modules Menu T1Network Interface Module Chapter Router Dedicated Maps 10-1 Dial Plan 11-1 61200305L1-1 Xix Table of Contents 12-1 Xmodem CRC Appendix B OSI Model and Frame Relay Technology Overview Table of Contents Xxiv List of Figures List of Figures 61200305L1-1 Xxvii List of Figures Xxviii List of Tables List of Tables Introduction Product OverviewAccess Router Frame RelayAccess Switch Frame Relay Circuit RouterDedicated and Switched Connection Maps in a Single Platform Digital Access Cross-Connect System DacsAdditional Applications WAN OverbookingAtlas 550 Features Switched Connection Maps TestingDedicated Connection Maps Performance MonitoringInspecting the Adtran Shipment InstallationContents of Adtran Shipments Grounding Instructions Reviewing the Rear Panel Design Supplying Power to the UnitMounting Options PIN Name Description Control/Chain In PortControl/Chain In Pinout Control/Chain Out Port Ethernet ConnectionControl/Chain Out Pinout Ethernet PinoutAlarm Relay Connection External Alarm Relay Monitor ConnectionAlarm Relay Connector Pinout Pin Name DescriptionNetwork RJ-48C Pinout External Relay Monitor Connector PinoutNetwork Connection Test Interface Frame Relay SpecificationsNetwork Interface 15-pin Male D-connector Pinout Option Slots IP Router SpecificationsInstalling Option Modules Installation Using the Terminal Menus Using VT-100 Terminal EmulationOperation OverviewInstructions for Defining the IP Address Step ActionUsing Telnet Starting a Telnet SessionOperation Using the Front Panel ACO SwitchCraft Port Pinout Craft PortFront Panel Leds Feature Description Controller Status LEDs ACO SwitchAtlas 550 Front Panel Description Network Module LEDsFor these LEDs This color light Indicates that Power Atlas 550 LEDsEthernet RemoteModule Online Module TestUsing the Front Panel Viewing the Menus Navigating the Terminal MenusTerminal Menus Window Window Pane Navigation Menu PathWindow Panes Additional Terminal Menu Window Features Navigating Using the Keyboard Keys Extended HelpMoving through the Menus Session Management KeystrokesTo do this Press this key To do this Press thisConfiguration Keystrokes Getting HelpSystem Control Terminal Menus To do this Go to this menuPassword Security Levels Security LevelsSystem Info RightsStartup Mode Current TIME/DATE Installed MemorySystem Location System ContactSystem Status Menu Event LOGClear System Event LOG Ethernet Port S TatusResource Usage RationChain Port Signal Leads ZeroChain Port TX BytesPrimary Timing Source System ConfigBackup Timing Source MAX Telnet Sessions Chain Port Snmp AccessMbps Snmp Current ES Thrsh Total PCV Thrsh D4 Total PCV Thrsh ESFSyslog Setup Event LoggingDeleting Passwords Access PasswordsInstructions for Adding/Deleting Passwords Licenses Alarm Relay Reset Alarm Relay Threshold System Utility MenuAvailable update options vary depending on whether you Indicates the slot number Tftp Server Update StatusConfig Transfer Configuration file, reboots, then restarts using the new View Self-test Log DSP RAM RTC RAMTDM RAM DramReboot System Factory Default System Module Terminal Menus ModulesAlarm SLTType MenuREV Modules Menu T1Network Interface ModuleStatus LOS REDYellow DS0 a LarmDisplays the A/B signaling bits for Rx and Tx DS0s DS0 a LarmsTX Prms LBOLOC LB Module Terminal Menus Packet Manager Packet Manager MenusPacket Manager Menu Tree Packet Endpnts Frame Relay Statistics LMIPerformance Tbop Statistics DlciFecn Count ConfigBecn Count Operates in NNI mode QOS Dlci State PVCCIR Sublinks Example Dlci QOSUsage Characters Character DescriptionEndpnts Sort Results MN/AV/MX DLYEndpnt Count Protocol Packet CnctsSublink Enable IQ Stats Port EnablesCncts Sort Frame Relay IQView IQ Statistics INK PollCRC Error PVC IA Time RX FecnTX Fecn RX BecnRX CR TX CRPacket Manager Router Router IP Menu Tree IP Menus Static RoutesARP Cache RoutesInterfaces Subnet Mask FAR-END AddressOnly advertises routes not learned through this interface Port Name EthernetProxy ARP Ping Reset Stats StatisticsTX Stats START/STOPReasmTimeout Name Description ForwDatagramsInUnknownProtos InDiscardsIcmp Icmp StatisticsName Description OutRedirects OutEchosOutEchoReps OutTimestampsIP Fast Cache Statistics UDP StatisticsIP Fast Cache UDP Port UDP RelayRelay Table Router Dedicated Maps Dedicated Maps Menu TreeUsing Dedicated Maps with Frame Relay Activate MAPCurrent MAP AutoCreate / Edit Maps MAP NameConnects From S LTTo S LT/S RT/PEP1ST DS0 DSO RateT1 Trouble Code Service only applies to non-RBS T1s SIG RBSActivate Time Enbl DAYExample 1 Setting Trunk Conditioning Example 2 Creating a Dedicated MapT1-A T1-B PBXAtlas External RouterConfiguring the Ports for Example Instructions for Configuring the PortsInstructions for Defining the Data Connections Data ConnectionsInstructions for Defining Voice Connections DS0s Completed Dedicated Map for Example10-12 61200305L1-1 Dial Plan Dial Plan MenuDial Plan Menu Tree OUT#ACCEPT Network TermSLOT/SVC RC ID 5 =Ifce Config Data 64KData 56K 64K and Data 56KSRC ID User TermIN#ACCEPT Write security 3 Read security $ rejects all long distance calls, but only for this User Global Param Interface Configurations Automatic Routeback Rejection Global Tone TypeDual T1/PRI Module Network TERMINATION/PRI Strip MSD Network Specific Facility Voice Data Called Digits Transferred Prefix Outgoing CallerDual T1/PRI Module Network TERMINATION/RBS Source IDDS0S Available FGD TX SequenceFGD RX Sequence Wink After ANIDigit Suppression Direct Inward Dialing Trunk NumberDual T1/PRI Module User TERMINATION/PRI Network Specific FacilityCalled Digts Transferred Outgoing Caller Source ID Signaling Method Dual T1/PRI Module User TERMINATION/RBSIf Feature Group D is used, did refers only to Dnis digits Did D IgtsDual NX56/64 Module User Termination Source IDPorts Available Number of PortsNumber to Dial Call TypeD64, D56 Quad BRI/U Module Network TerminationSpid Number Quad BRI/U Module User Termination Spid ListCreating Dial PLANS-EXAMPLES Example 2 Point-to-Point Connection Dial Plan Configuration Understanding Dial Plan ConfigurationsExample 1 Pstn Connection Dial Plan Configuration PORT/PEP Connecting Packet Endpoints in Frame RelayPktendpt Port/PEP Menu Call Routing Table for Routing Using Incoming Number Pktvoice ORT/PEP12. Interface Configuration Network Termination Did Prefix Menus for Network TerminationDid Digits Menus for User Termination Did D IgitsXmodem Firmware Updates Updating FirmwareUpdating Firmware using Xmodem Instructions for Updating Firmware Using XmodemInstructions for Updating Firmware Using Xmodem Step Action Tftp Firmware UpdatesUpdating Firmware using Tftp Step Action Using a Telnet program, log in to Atlas YPE when updating a LL M Odules of a T YPE in the AtlasFilename of the update file that was recorded earlier Current firmware update or any errors encountered duringTftp Upload Messages Message MeaningComplete Upload Incomplete Upload12-6 61200305L1-1 Snmp Management Snmp OverviewSnmp Basic Components MIBTrap Destination List Configuring a Trap Destination List via the Terminal MenuSnmp Traps Disabling Trap Generating Events Standard TrapsStandard Snmp Traps Trap Name Severity DescriptionDS1 Traps Current Alert Snmp Traps DS1 Snmp Current Alert TrapsCurrent Alert Severity Description Total Alert Snmp TrapsTotal Alert Traps Total Alert Severity DescriptionClearing DS1 Alert Traps Far End Alert TrapsAdtran Utilities Syslog Host DaemonSysLog GUI Atlas 550 SysLog Host GUI MonitorMenu Bar FileHelp DisplayLOG Files Telnet Utility Telnet Menu TreeSession ConnectEdit Options CaptureContents VT-100 UtilityIP Status AboutEdit PortTftp Server Utility ColorsEnable DisableServer AbortStatus Field Meter FieldLOG Field Print LOGUnsuccessful Transfer Saving the Current Configuration to a Tftp ServerInstructions for Saving the Current Configuration Retrieving the Configuration from a Tftp Server RequestAppendix a System Event Logging Table A-1. System Event Event Category Console Log StringTable A-2. Switchboard Events Table A-3. Nx 56/64 EventsTable A-4. T1 Events Table A-6. Isdn Events Table A-4. T1 Events Category Console Log StringTable A-5. Ethernet Events Isdn Cause Codes Table A-7. Isdn Cause Code Events Category Cause Code LOG Entries Table A-8. Cause Code Log Entry Location Designations Appendix A. System Event Logging Table B-1. Seven-Layer OSI Model Appendix B OSI Model and Frame Relay Technology OverviewOSI Model Example 1 OSI Model Related to Process of Mailing a Letter Send Process Receive ProcessFrame Relay Virtual CircuitsFigure B-2. Frame Relay Network using Virtual Circuits Figure B-1. Three Virtual Circuits in One Physical CircuitLocal Management Interface LMI Data Link Connection Identifier DlciUser-to-Network Interface Committed Information Rate CIR Table B-2. LMI Group of Four Dlci AssignmentsUse Annex a and Annex DManaging Network Congestion Figure B-4. Network Congestion and Flow ControlTbop Figure C-1. Atlas to Support Packet Data Configuration Appendix C Frame Relay ExamplesFigure C-3. Menu for Creating Packet Endpoints Example IP Routing Network-External RoutersFigure C-9. Menu for Configuring Packet Endpoints 1 Sublinks Figure C-14. Menu for Creating Packet Endpoints Figure C-16. Menu for Connecting Packet Endpoints Step Figure C-18. Public Frame Relay Network Step Figure C-22. Menu for Configuring Dial Plan Step Example 5 Private Frame Relay Network-Packet VoiceFigure C-25. Menu for Creating Packet Endpoints Figure C-29. Connecting PBX DS0 to Frame Relay Endpoint Figure C-30. Connecting FR Endpoint to FR Private NetworkFigure D-1. Atlas 550 Configured for the Router Option Appendix D Router ExamplesExample IP Routing NETWORK-ATLAS AS the CENTRAL-SITE Router Figure D-3. Creating Packet EndpointFigure D-4. Creating Sublinks Appendix D. Router Examples Appendix E Troubleshooting Power-up Self Test FailsCannot pass data from T1 interface to V.35 port Frame relay link is down Appendix E. Troubleshooting Appendix F Acronyms and Abbreviations PBX Glossary LawBecn Dhcp Fecn Hdlc LEC NNI PCM SNA UDP Appendix G. Glossary Appendix G. Glossary Numerics SymbolsIndex Index-2 61200305L1-1 Index-3 Index-4 61200305L1-1 Index-5 Index-6 61200305L1-1 Index-7 Index Index-8 Repair and Return Pre-Sales Inquiries and Applications SupportPost-Sale Support