Appendix E. Troubleshooting | ADTRAN 550 specs

Appendix E. Troubleshooting

E-4

ATLAS 550 User Manual

61200305L1-1

Image 238

ADTRAN 550 user manual Appendix E. Troubleshooting

Contents

Atlas Trademarks Service Type REN/SOC FIC Usoc Affidavit Requirements for Connection to Digital Services Page Canadian Equipment Limitations Reference Information About this Manual IntroductionGetting Started Working with the Atlas Keyboard Commands Notations and Conventions Menu Items Limited Product Warranty Additional Warranty InformationPage Table of Contents Chapter Using the Front Panel 61200305L1-1 Xiii Chapter Module Terminal Menus Modules Menu T1Network Interface Module Chapter Router Dedicated Maps 10-1 Dial Plan 11-1 61200305L1-1 Xix Table of Contents 12-1 Xmodem CRC Appendix B OSI Model and Frame Relay Technology Overview Table of Contents Xxiv List of Figures List of Figures 61200305L1-1 Xxvii List of Figures Xxviii List of Tables List of Tables Introduction Product Overview Access Router Frame Relay Access Switch Frame Relay Circuit Router Additional Applications Dedicated and Switched Connection Maps in a Single PlatformDigital Access Cross-Connect System Dacs WAN Overbooking Atlas 550 Features Dedicated Connection Maps Switched Connection MapsTesting Performance Monitoring Contents of Adtran Shipments InstallationInspecting the Adtran Shipment Grounding Instructions Mounting Options Supplying Power to the UnitReviewing the Rear Panel Design Control/Chain In Pinout Control/Chain In PortPIN Name Description Control/Chain Out Pinout Control/Chain Out PortEthernet Connection Ethernet Pinout Alarm Relay Connector Pinout Alarm Relay ConnectionExternal Alarm Relay Monitor Connection Pin Name Description Network Connection External Relay Monitor Connector PinoutNetwork RJ-48C Pinout Network Interface 15-pin Male D-connector Pinout Frame Relay SpecificationsTest Interface Installing Option Modules IP Router SpecificationsOption Slots Installation Operation Using the Terminal MenusUsing VT-100 Terminal Emulation Overview Instructions for Defining the IP Address Step Action Using Telnet Starting a Telnet Session Operation Using the Front Panel ACO Switch Front Panel Leds Craft PortCraft Port Pinout Atlas 550 Front Panel Description Feature Description Controller Status LEDsACO Switch Network Module LEDs Ethernet For these LEDs This color light Indicates that PowerAtlas 550 LEDs Remote Module Online Module Test Using the Front Panel Terminal Menus Window Navigating the Terminal MenusViewing the Menus Window Panes Menu PathWindow Pane Navigation Additional Terminal Menu Window Features Navigating Using the Keyboard Keys Extended Help To do this Press this key Moving through the MenusSession Management Keystrokes To do this Press this Configuration Keystrokes Getting Help System Control Terminal Menus To do this Go to this menu System Info Password Security LevelsSecurity Levels Rights System Location Startup Mode Current TIME/DATEInstalled Memory System Contact System Status Menu Event LOG Clear System Event LOG Ethernet Port S Tatus Resource Usage Ration Chain Port TX Chain Port Signal LeadsZero Bytes Backup Timing Source System ConfigPrimary Timing Source MAX Telnet Sessions Mbps Snmp AccessChain Port Snmp Current ES Thrsh Total PCV Thrsh D4 Total PCV Thrsh ESF Syslog Setup Event Logging Instructions for Adding/Deleting Passwords Access PasswordsDeleting Passwords Licenses Alarm Relay Reset Alarm Relay Threshold System Utility Menu Available update options vary depending on whether you Indicates the slot number Config Transfer Update StatusTftp Server Configuration file, reboots, then restarts using the new View Self-test Log TDM RAM DSP RAMRTC RAM Dram Reboot System Factory Default System Module Terminal Menus Modules Type AlarmSLT Menu Status Modules Menu T1Network Interface ModuleREV Yellow LOSRED DS0 a Larm Displays the A/B signaling bits for Rx and Tx DS0s DS0 a Larms TX Prms LBO LOC LB Module Terminal Menus Packet Manager Packet Manager Menus Packet Manager Menu Tree Packet Endpnts Performance LMIFrame Relay Statistics Tbop Statistics Dlci Becn Count ConfigFecn Count Operates in NNI mode QOS CIR PVCDlci State Sublinks Example Dlci QOS Usage Characters Character Description Endpnt Count Results MN/AV/MX DLYEndpnts Sort Sublink Packet CnctsProtocol Cncts Sort Enable IQ StatsPort Enables Frame Relay IQ View IQ Statistics INK Poll CRC Error TX Fecn PVC IA TimeRX Fecn RX Becn RX CR TX CR Packet Manager Router Router IP Menu Tree IP Menus Static Routes ARP Cache Routes Interfaces Subnet Mask FAR-END Address Only advertises routes not learned through this interface Proxy ARP EthernetPort Name Ping TX Stats Reset StatsStatistics START/STOP InUnknownProtos ReasmTimeoutName Description ForwDatagrams InDiscards Icmp Icmp Statistics OutEchoReps Name Description OutRedirectsOutEchos OutTimestamps IP Fast Cache UDP StatisticsIP Fast Cache Statistics Relay Table UDP RelayUDP Port Router Dedicated Maps Dedicated Maps Menu Tree Current MAP Using Dedicated Maps with Frame RelayActivate MAP Auto Connects Create / Edit MapsMAP Name From S LT 1ST DS0 To S LT/SRT/PEP DSO Rate T1 Trouble Code Service only applies to non-RBS T1s Activate Time SIGRBS Enbl DAY T1-A T1-B Example 1 Setting Trunk ConditioningExample 2 Creating a Dedicated Map PBX Atlas External Router Configuring the Ports for Example Instructions for Configuring the Ports Instructions for Defining the Data Connections Data Connections Instructions for Defining Voice Connections DS0s Completed Dedicated Map for Example 10-12 61200305L1-1 Dial Plan Dial Plan Menu Dial Plan Menu Tree SLOT/SVC Network TermOUT#ACCEPT RC ID 5 = Data 56K Ifce ConfigData 64K 64K and Data 56K IN#ACCEPT User TermSRC ID Write security 3 Read security $ rejects all long distance calls, but only for this User Global Param Interface Configurations Automatic Routeback Rejection Global Tone Type Dual T1/PRI Module Network TERMINATION/PRI Strip MSD Network Specific Facility Voice Data Called Digits Transferred Prefix Outgoing Caller Dual T1/PRI Module Network TERMINATION/RBS Source ID FGD RX Sequence DS0S AvailableFGD TX Sequence Wink After ANI Digit Suppression Direct Inward Dialing Trunk Number Dual T1/PRI Module User TERMINATION/PRI Network Specific Facility Called Digts Transferred Outgoing Caller Source ID Signaling Method Dual T1/PRI Module User TERMINATION/RBS If Feature Group D is used, did refers only to Dnis digits Did D Igts Dual NX56/64 Module User Termination Source ID Number to Dial Ports AvailableNumber of Ports Call Type Spid Number Quad BRI/U Module Network TerminationD64, D56 Quad BRI/U Module User Termination Spid List Creating Dial PLANS-EXAMPLES Example 1 Pstn Connection Dial Plan Configuration Understanding Dial Plan ConfigurationsExample 2 Point-to-Point Connection Dial Plan Configuration Pktendpt Connecting Packet Endpoints in Frame RelayPORT/PEP Port/PEP Menu Call Routing Table for Routing Using Incoming Number Pktvoice ORT/PEP 12. Interface Configuration Network Termination Did Digits Menus for Network TerminationDid Prefix Menus for User Termination Did D Igits Xmodem Firmware Updates Updating Firmware Updating Firmware using Xmodem Instructions for Updating Firmware Using Xmodem Updating Firmware using Tftp Tftp Firmware UpdatesInstructions for Updating Firmware Using Xmodem Step Action Filename of the update file that was recorded earlier Step Action Using a Telnet program, log in to AtlasYPE when updating a LL M Odules of a T YPE in the Atlas Current firmware update or any errors encountered during Complete Upload Tftp Upload MessagesMessage Meaning Incomplete Upload 12-6 61200305L1-1 Snmp Basic Components Snmp ManagementSnmp Overview MIB Snmp Traps Configuring a Trap Destination List via the Terminal MenuTrap Destination List Standard Snmp Traps Disabling Trap Generating EventsStandard Traps Trap Name Severity Description DS1 Traps Current Alert Severity Description Current Alert Snmp TrapsDS1 Snmp Current Alert Traps Total Alert Snmp Traps Clearing DS1 Alert Traps Total Alert TrapsTotal Alert Severity Description Far End Alert Traps Adtran Utilities Syslog Host Daemon SysLog GUI Atlas 550 SysLog Host GUI Monitor Menu Bar File LOG Files DisplayHelp Telnet Utility Telnet Menu Tree Session Connect Edit Options Capture IP Status ContentsVT-100 Utility About Edit Port Tftp Server Utility Colors Server EnableDisable Abort LOG Field Status FieldMeter Field Print LOG Instructions for Saving the Current Configuration Saving the Current Configuration to a Tftp ServerUnsuccessful Transfer Retrieving the Configuration from a Tftp Server Request Appendix a System Event Logging Table A-1. System Event Event Category Console Log String Table A-2. Switchboard Events Table A-3. Nx 56/64 Events Table A-4. T1 Events Table A-5. Ethernet Events Table A-4. T1 Events Category Console Log StringTable A-6. Isdn Events Isdn Cause Codes Table A-7. Isdn Cause Code Events Category Cause Code LOG Entries Table A-8. Cause Code Log Entry Location Designations Appendix A. System Event Logging OSI Model Appendix B OSI Model and Frame Relay Technology OverviewTable B-1. Seven-Layer OSI Model Example 1 OSI Model Related to Process of Mailing a Letter Send Process Receive Process Frame Relay Virtual Circuits Figure B-2. Frame Relay Network using Virtual Circuits Figure B-1. Three Virtual Circuits in One Physical Circuit User-to-Network Interface Data Link Connection Identifier DlciLocal Management Interface LMI Use Committed Information Rate CIRTable B-2. LMI Group of Four Dlci Assignments Annex a and Annex D Managing Network Congestion Figure B-4. Network Congestion and Flow Control Tbop Figure C-1. Atlas to Support Packet Data Configuration Appendix C Frame Relay Examples Figure C-3. Menu for Creating Packet Endpoints Example IP Routing Network-External Routers Figure C-9. Menu for Configuring Packet Endpoints 1 Sublinks Figure C-14. Menu for Creating Packet Endpoints Figure C-16. Menu for Connecting Packet Endpoints Step Figure C-18. Public Frame Relay Network Step Figure C-22. Menu for Configuring Dial Plan Step Example 5 Private Frame Relay Network-Packet Voice Figure C-25. Menu for Creating Packet Endpoints Figure C-29. Connecting PBX DS0 to Frame Relay Endpoint Figure C-30. Connecting FR Endpoint to FR Private Network Figure D-1. Atlas 550 Configured for the Router Option Appendix D Router Examples Example IP Routing NETWORK-ATLAS AS the CENTRAL-SITE Router Figure D-3. Creating Packet Endpoint Figure D-4. Creating Sublinks Appendix D. Router Examples Appendix E Troubleshooting Power-up Self Test Fails Cannot pass data from T1 interface to V.35 port Frame relay link is down Appendix E. Troubleshooting Appendix F Acronyms and Abbreviations PBX Glossary Law Becn Dhcp Fecn Hdlc LEC NNI PCM SNA UDP Appendix G. Glossary Appendix G. Glossary Index SymbolsNumerics Index-2 61200305L1-1 Index-3 Index-4 61200305L1-1 Index-5 Index-6 61200305L1-1 Index-7 Index Index-8 Post-Sale Support Pre-Sales Inquiries and Applications SupportRepair and Return