Pull the drive completely out of the drive cage | Compaq AP500

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5. Pull the drive completely out of the drive cage.

Figure 3-20. Removing the CD-ROM drive or DVD-ROM drive

To replace the drive, reverse the above procedure.

CAUTION: Use only 3/16-inch or 5 mm long screws. Using longer screws can damage the internal components of the drive.

CAUTION: When servicing the workstation, be sure cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer.

IMPORTANT: Make sure you attach the middle connector of the data cable to the drive.

NOTE: Be sure to transfer the guide screw from the old drive to the new one. The screw is installed on the right front side of the drive. Note that extra guide screws are provided on the side of the air plenum.

Compaq Professional Workstation AP500 Maintenance and Service Guide

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Compaq AP500 manual Pull the drive completely out of the drive cage

Contents

Professional Workstation AP500 Second Edition March Part Number Spare Part Number Contents Removal and Replacement Procedures Diagnostic Tools System Security Diagnostic Tools Index Vii Text Conventions Symbols on Equipment Symbols in Text Where to Go for Additional Help Other Information SourcesTelephone Numbers Mechanical Parts Illustrated Parts Catalog 2Illustrated Parts Catalog System Components Spares Parts List Compaq Professional Workstation AP500 Spares Parts ListReference Description Spares Compaq Professional Workstation AP500 Spares Parts List 4Illustrated Parts CatalogReference Description Cable Kits Reference Description Spares 6Illustrated Parts Catalog Software Compaq Technician Notes Service Preliminaries Preliminary Warnings and Cautions 2Service Preliminaries Electrostatic Discharge Information Equipment Symbols Warranty Information 4Service PreliminariesTools and Software Requirements Serial Number Removal and Replacement Procedures 2Removal and Replacement Procedures Service Preparations Cable Lock Workstation Feet 4Removal and Replacement Procedures Loosening the thumbscrews and removing the side access panel Side Access Panel Front Bezel 6Removal and Replacement Procedures Removing a blank drive bezel Blank Drive Bezel EMI/Cooling Shield 8Removal and Replacement Procedures Removing the speaker Speaker 10Removal and Replacement Procedures Bracket Assembly Replacing the I/O Bracket Assembly 12Removal and Replacement Procedures Expansion BoardsIdentifying the PCI and ISA Expansion Slots PCI/ISA Slots Removing a PCI or ISA Expansion Board 14Removal and Replacement Procedures Removing a Symbios Wide Ultra2 PCI Scsi Controller 12. Removing an AGP graphics controller 16Removal and Replacement Procedures 13. Removing the card guide Removing the Card Guide Removing the Backplane Board 18Removal and Replacement Procedures 15. Removing the system fan System Fan 16. Removing the fan from the bracket 20Removal and Replacement Procedures Drive Positions Mass Storage Devices 22Removal and Replacement Procedures Drive PositionsComponent Description 18. Locating the hardware screws Hardware Screws CD-ROM Drive or DVD-ROM Drive 24Removal and Replacement Procedures Pull the drive completely out of the drive cage Diskette Drive 26Removal and Replacement Procedures Pull the diskette drive straight out Removing a 7200 rpm Hard Drive from Bays 5 or 28Removal and Replacement Procedures Remove the EMI/cooling shield 26. Removing a hard drive from the hard drive bracket 30Removal and Replacement Procedures Removing a 10,000-rpm Hard Drive from Bays 5 or 27. Disconnecting the cables from the hard drive 28. Disconnecting the fan power cable 32Removal and Replacement Procedures 30. Removing the EMI/cooling shield 32. Removing a hard drive from the hard drive bracket 34Removal and Replacement Procedures 33. Disconnecting the power cable Removing the Fan from a Hard Drive Installed Bays 5 or 34. Removing the fan 36Removal and Replacement Procedures Removing a Hard Drive from the Removable Hard Drive Cage 36. Removing the removable hard drive cage 38Removal and Replacement Procedures Installing a Hard Drive in the Removable Hard Drive Cage Removable Hard Drive Screw HolesReference Bay 39. Inserting a hard drive in the removable hard drive cage 40Removal and Replacement Procedures Scsi Cables Scsi Cables and Guidelines Scsi Guidelines for Installing Scsi Devices 42Removal and Replacement ProceduresScsi Guidelines for Optimizing Performance System Board with Tray and Cage System Board Assembly 44Removal and Replacement Procedures System Board Components System Board ComponentsReference Component Important Guidelines for Dimm Installation 46Removal and Replacement ProceduresDual Inline Memory Modules DIMMs Doing so may damage the Dimm Removing a Dimm 48Removal and Replacement Procedures Processor and Heatsink Assembly 47. Removing the processor power module Processor Power Module 50Removal and Replacement Procedures Primary Processor Power Module Cable Insulator Running Computer Setup External Battery 52Removal and Replacement Procedures Installing the BatteryPage 54Removal and Replacement Procedures Power Switch Cable Assembly Power Supply 51. Removing the power supply air baffle 56Removal and Replacement Procedures Diagnostic Tools 2Diagnostic Tools Power-On Self-Test Post Post Messages Post MessagesMessage Beeps Probable Cause Recommended Action 4Diagnostic Tools Post MessagesMessage Beeps Probable Cause Diskette Drive Type Mismatch in drive type 6Diagnostic Tools Troubleshooting Minor Problems Solutions for Power Problems Power Problems8Diagnostic Tools Problem Diskette Drive Problems Solutions for Diskette Drive ProblemsProblem Possible Solution Display Problems Solutions for Display Problems10Diagnostic Tools Printer Problems Solutions for Printer ProblemsSolutions for Display Problems Hard Drive Problems Solutions for Hard Drive Problems12Diagnostic Tools Solutions for Hardware Installation Problems Hardware Installation Problems CD-ROM Drive and DVD-ROM Drive Problems Solutions for CD-ROM and DVD-ROM Drive Problems14Diagnostic Tools Scsi Problems Memory ProblemsSolutions for Memory Problems Solutions for Scsi Problems Solutions for Network Problems Network Problems16Diagnostic Tools Problem Cause ProblemCause Solutions for Network Problems Audio Hardware Conflicts 18Diagnostic Tools Accessing the Compaq Utilities Menu Compaq Setup and Diagnostics Utilities 20Diagnostic Tools Creating a Diagnostics Diskette Using Computer Setup Computer SetupComputer Setup Features Computer Setup Selection 22Diagnostic Tools Computer Setup FeaturesTask Computer Setup Selection Select Computer Checkup Test Computer Checkup Test View System Information Inspect 24Diagnostic Tools Managing a Diagnostics Partition Diagnostic Error Codes 26Diagnostic Tools Microprocessor Test Error CodesError Code Microprocessor Keyboard Test Error Codes Memory Test Error CodesMemory Keyboard Diskette Drive Test Error Codes Parallel Printer Test Error Codes28Diagnostic Tools Error Code Description Recommended Action Modem Communications Test Error Codes Serial Test Error CodesSerial Port Modem Tape Drive Test Error Codes CD-ROM Drive IDE Test Error Codes30Diagnostic Tools CD-ROM Drive IDE Video Video Test Error Codes Video Test Error Codes 32Diagnostic Tools Audio Test Error Codes Network Interface Test Error CodesError Code Description Recommended Action 3206-xx Audio Scsi Error Codes 34Diagnostic ToolsScsi Device Names Scsi Test Error Codes 36Diagnostic Tools Scsi Test Error CodesError Code Description Upgrading the ROM Local ROM Upgrade Remote ROM Flash 38Diagnostic Tools Identifying keyboard lights FailSafe Boot Block ROM System requires Setup Password 40Diagnostic ToolsKeyboard Lights Num Caps Scroll Meaning and Required Action Compaq Insight Manager 42Diagnostic Tools Silent Setup Command Line InterfaceCompaq Workstation SSD for Windows NT Remote Capability Compaq Diagnostics for Windows NT Security Features Security FeaturesFeature Purpose How It Is Established Password Security Establishing a Setup Password Using Computer Setup2System Security Establishing a Power-On Password Using Computer Setup Changing a Power-On or Setup Password Entering a Power-On PasswordDeleting a Power-On or Setup Password 4System Security 3 4 5 Clearing a Power-On or Setup Password National Keyboard Delimiter Characters Windows NT Workstation PasswordNational Keyboard Delimiter Characters 6System Security Advanced Security Management Re-enabling Diskette Boot or Diskette Write QuickLock/QuickBlank Re-enabling a Serial Port or Parallel PortEnabling QuickLock and QuickBlank 8System Security Cable Lock Provision Disabling the Keyboard and Mouse InterfaceEnabling the Keyboard and Mouse Interface Jumper and Switch Information Battery Jumpers 2Jumper and Switch InformationSystem Board Configuration Jumper J5 Settings SW1 Settings Switch Settings450/100 MHz 500/100 MHz 4Jumper and Switch Information Hard Drives32X Max CD-ROM Drive IDE Identifier Function PowerStorm 300/AGP Graphics Controller Physical and Operating Specifications 2Physical and Operating Specifications System UnitMetric System Interrupts System Direct Memory Access DMAHardware IRQ System Function System Function Shipping Configuration 4Physical and Operating SpecificationsSystem I/O Address Hex EGA/VGA System I/O 6Physical and Operating Specifications Memory AddressesMemory Address Size System Function 325W Power Supply 325W Power Supply SpecificationsInput Specifications Low Range High Range 8Physical and Operating Specifications Diskette DriveMB Diskette Drive MB ZIP Drive Zip Drive 10Physical and Operating Specifications CD-ROM Drive32X Max Tray-Load CD-ROM Drive IDE 32X Max CD-ROM Drive IDE 12Physical and Operating Specifications DVD-ROM Drive6X Max DVD-ROM Drive 6X Max DVD-ROM Drive 14Physical and Operating Specifications GB Wide-Ultra Scsi Hard DriveRpm drive 10K rpm drive GB Wide-Ultra Scsi Hard Drive 7200 rpm GB Ultra ATA Hard Drive 16Physical and Operating Specifications GB Ultra ATA Hard Drive 7200 RPM Drive Configuration Drive Performance GB Wide Ultra2 Hard Drive 10,000 RPM 18Physical and Operating SpecificationsValue Performance Criteria Audio System Compaq Enhanced Keyboard Dimensions MetricKeyboard Audio System 20Physical and Operating Specifications Button Mouse Dimensions MetricMouse GLoria Synergy+ Graphics Controller Maximum Color Support Graphics ControllersMaximum Refresh Colors Supported Rate 22Physical and Operating Specifications Resolutions Colors Maximum Refresh Rate HzColors Maximum Display Area Horizontal Refresh Rate kHz Vertical Refresh Rate Hz 24Physical and Operating Specifications Resolutions ColorsMillennium G200 Graphics Controller Maximum Color Support RJ-45 Network Cable Specifications Network ControllerEthernet Network Interface Controller NIC External Connectors Reference ConnectorPhysical Location 2External Connectors External ConnectorsReference Connector Function Connector and Icon Green Pin Signal Connector and Icon Orange Pin SignalPin Assignments Keyboard 4External Connectors Connector and Icon Pin SignalParallel Interface Serial Interfaces Connector and Icon 6External Connectors Pin SignalMonitor Universal Serial Bus USB Ethernet RJ-45 8External Connectors Scsi Connector Line-Out Connector Line-In ConnectorMicrophone Connector Headphone Connector Index Index-2 Index-3 Index-4 Index-5 Index-6 Index-7 Index-8 Index-9 Index-10 Index-11 Index-12