Compaq AP500 manual Solutions for Diskette Drive Problems, Problem Possible Solution

4-9

Diskette Drive Problems

This section identifies some quick checks for diskette drive-related problems.

Table 4-3

Solutions for Diskette Drive Problems

Problem Possible Solution

Diskette drive light stays on.

Diskette drive cannot write to a diskette.

Diskette drive cannot read a diskette.

A problem has occurred with a disk transaction.

Non-system disk message

Drive not found.

1.Diskette might be damaged. Run CHKDSK on the diskette.

2.Diskette could be installed incorrectly. Remove the diskette and reinsert.

3.Software program may be damaged. Check the program diskettes.

4.Diskette not fully inserted. Eject and try inserting again.

5.Drive cable is not properly connected. Reconnect drive cable.

1.Diskette is not formatted. Format the diskette.

2.Diskette is write-protected. Either use another diskette that is not write-protected or disable the write protection on the diskette.

3.Writing to the wrong drive. Check the drive letter in the path statement.

4.Not enough space is left on the diskette. Use another diskette to write the information.

5.Diskette write control is disabled. Check the security feature settings.

1.Diskette is not formatted. Format the diskette.

2.Using the wrong diskette type for the drive type. Use a diskette that is compatible with the drive.

3.Reading the wrong drive. Check the drive letter in the path statement.

4.Diskette drive has been disabled. Run Computer Setup and enable the diskette drive.

The directory structure is bad or there is a problem with a file. Run Disk Administrator. At the Start menu, highlight Programs and select Administrator Tools.

Remove the diskette from the drive.

Check the cables for loose connections.

Compaq Professional Workstation AP500 Maintenance and Service Guide