4-16 Diagnostic Tools
Network Problems
This section provides some common causes and solutions for network problems. However, the process of debugging network cabling is not discussed.
Table
Solutions for Network Problems
Problem | Cause | ||
|
|
| |
System does not detect a | 1. Possible driver problem | ||
network controller. | 2. | Possible failed network | |
| |||
|
|
| controller |
|
| ||
System Setup utility | 1. The network controller is | ||
reports unprogrammed |
|
| defective. |
EPROM. | 2. | Network drivers are not | |
| |||
|
|
| loaded. |
|
| ||
Diagnostics reports a | 1. The cable is not securely | ||
failure. |
|
| connected. |
| 2. | The cable is attached to the | |
|
|
| incorrect connector. |
| 3. | There is a problem with the | |
|
|
| cable or a device at the |
|
|
| other end of the cable. |
| 4. | The network controller is | |
|
|
| defective. |
| 5. | Network controller interrupt | |
|
|
| or memory overlaps the |
|
|
| interrupt or memory of an |
|
|
| expansion board. |
|
|
|
|
Solution
1.Load latest version of Compaq Workstation SSD for Windows NT.
2.Replace the system board.
1.Replace the controller or the system board.
2.Boot the workstation without the network drivers. Using a system boot diskette, reconfigure the network controller.
1.Be sure the cable is securely attached to the network connector and the other end of the cable is securely attached to the correct device.
2.Be sure the cable is attached to the correct connector.
3.Be sure the cable and device at the other end are operating correctly.
4.Replace the controller or the system board.
5.Run Computer Setup and modify the network controller memory value.
Diagnostics passes, but | 1. | Network drivers are not |
the system does not |
| loaded, or driver parameters |
communicate with the |
| do not match current |
network. |
| configuration. |
| 2. | The network controller is not |
|
| configured for the |
|
| workstation. |
| 3. | The network controller |
|
| interrupt or memory |
|
| overlaps the interrupt or |
|
| memory of an expansion |
|
| board. |
1.Be sure the network drivers are loaded and the driver parameters match the configuration of the network controller.
2.Select the Network icon at the Control Panel. Reconfigure the driver if necessary, using the Network Setup found in the Control Center.
3.Run Computer Setup and modify the network controller memory value.
Continued
