Compaq AP500 manual Solutions for Network Problems, ProblemCause

Solutions for Network Problems Continued

ProblemCause

Network controller	1. Network drivers are not
stopped working when an		loaded or driver parameters
expansion board was		do not match the current
installed.		configuration.
	2.	The cable is not securely
		connected.
	3.	The network controller
		interrupt or memory
		overlaps the interrupt or
		memory of another
		expansion board.
	4.	The network controller
		requires drivers.
	5.	The files containing the
		network drivers are
		corrupted.

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Solution

1.Be sure the network drivers are loaded and the driver parameters match the configuration of the network controller, using Network Setup found in the Control Center.

2.Be sure the cable is securely attached to the network connector and the other end of the cable is securely attached to the correct device.

3.Run Computer Setup and modify the network controller memory value.

4.Verify that the drivers were not accidentally deleted when the drivers for a new expansion board were installed.

5.Reinstall the network drivers using the SmartStart for Workstations CD, then run Computer Setup.

Network controller	1. The files containing the
stopped working without		network drivers are
apparent cause.		corrupted.
	2.	The cable is not securely
		connected.
	3.	The network controller is
		defective.

1.Reinstall the network drivers using the SmartStart for Workstations CD, then run Computer Setup.

2.Make sure the cable is securely attached to the network connector and the other end of the cable is securely attached to the correct device.

3.Replace the network controller or the system board.

Compaq Professional Workstation AP500 Maintenance and Service Guide