Chapter 8 Troubleshooting

Error

Error message

 

Countermeasure

code

 

 

 

 

 

 

J0:52

Paper jam

1 Remove the jammed

 

Remove the document and try

 

document(s). For

 

again.

 

information on how to

 

 

 

remove documents, refer

 

 

 

to "8.1 Paper Jam" (page

 

 

 

140).

 

 

2

Check if the documents

 

 

 

are suitable for scanning

 

 

 

by ADF.

 

 

 

For more details, refer to

 

 

 

"2.2 Documents for

 

 

 

Scanning" (page 40).

 

 

3

Clean the rollers.

 

 

 

For more details, refer to

 

 

 

"Chapter 6 Daily Care"

 

 

 

(page 118).

 

 

 

J3:54

Skew detected

1 Remove the jammed

 

Remove the document and try

 

document(s). For

 

again.

 

information on how to

 

 

 

remove documents, refer

 

 

 

to "8.1 Paper Jam" (page

 

 

 

140).

 

 

2 Make sure that the hopper

 

 

 

side guides are not set

 

 

 

too wide.

 

 

 

 

Error

Error message

Countermeasure

code

 

 

 

 

 

J2:55

Multifeed detected (Overlap)

When you press the [Eject]

 

Press the iMFF button to eject

button on the operator

 

the document and to suppress

panel, the multifed

 

multifeed detection from next

documents are ejected.

 

scans. Press the Eject button

 

 

just to eject the document.

 

 

When [Ready] is displayed,

 

 

increase the paper separation

 

 

force by using the [U] button to

 

 

suppress multifeeds. (*1)

 

 

 

 

 

Multifeed detected (Overlap)

 

 

Press the Eject button to eject

 

 

the document.

 

 

When [Ready] is displayed,

 

 

increase the paper separation

 

 

force by using the [U] button to

 

 

suppress multifeeds. (*1)

 

 

 

 

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