Fujitsu FI-6800 Scanning does not start

Chapter 8 Troubleshooting

Scanning does not start.

Are the documents set on the hopper correctly?

Yes		No

Is the ADF closed properly?

Yes		No

Is the interface cable connected correctly?

Yes

Reload the documents on the hopper.

Remove documents from the hopper, then open and close the ADF.

Connect the interface cable properly.

For information on how to connect the cables, refer to “Connecting Cables” in “Getting Started”.

Is the connector on the interface cable broken?

No		Yes

Is the SCSI ID configured correctly?

(when connected via SCSI cable)

Yes

Use a new interface cable.

Turn off the scanner and the computer. Then specify a correct SCSI ID, turn the scanner back on, and restart the computer.

For information on how to configure the SCSI ID, refer to [Connecting Cables] in “Getting Started”.

Does the scanning start after turning the scanner back on?		The scanner is operating normally.
Does the scanning start after turning the scanner back on?		The scanner is operating normally.
	Yes


No
No		If the above countermeasures do not solve the problem, check the items in "8.4

		Before You Contact the Scanner Service Provider" (page 166) first, then contact

		your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.

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