Chapter 8 Troubleshooting

Error

Error message

Countermeasure

code

 

 

 

 

 

J2:55

Multifeed detected (Overlap)

When you press the [Eject]

 

Press the iMFF button to

button on the operator

 

memorize the multifeed

panel, the multifed

 

pattern and eject document.

documents are ejected.

 

Press the Eject button to eject

 

 

the document.

 

 

When [Ready] is displayed,

 

 

increase the paper separation

 

 

force by using the [U] button to

 

 

suppress multifeeds. (*1)

 

 

 

 

 

Multifeed detected (Overlap)

 

 

Press the iMFF button to

 

 

memorize the multifeed

 

 

pattern. Press the Eject button

 

 

to eject the document.

 

 

When [Ready] is displayed,

 

 

increase the paper separation

 

 

force by using the [U] button to

 

 

suppress multifeeds. (*1)

 

 

 

 

J2:56

Multifeed detected (Length)

 

 

Press the Eject button to eject

 

 

the document.

 

 

 

 

J8:01

Sensor(s) dirty

Clean the sensor(s).

 

Clean the Pick Sensor.

For details, refer to "Chapter

 

 

6 Daily Care" (page 118).

J8:02

Sensor(s) dirty

 

 

Clean the Skew Sensor.

 

 

 

 

J8:03

Sensor(s) dirty

 

 

Clean the FEED-TOP Sensor.

 

 

 

 

J8:04

Sensor(s) dirty

 

 

Clean the READ-TOP Sensor.

 

 

 

 

Error

Error message

Countermeasure

code

 

 

 

 

 

J8:05

Sensor(s) dirty

Clean the sensor(s).

 

Clean the IMP-TOP Sensor.

For more details, refer to

 

 

"Chapter 6 Daily Care"

J8:06

Sensor(s) dirty

(page 118).

 

Clean the EXIT Sensor.

 

 

 

 

J8:07

Sensor(s) dirty

 

 

Clean the JAM Sensor.

 

 

 

 

J9:61

Pick roller error

Make sure that you do not

 

Pull down the Pick Roller Unit

have too many documents

 

to its correct position. Remove

on the hopper and the pick

 

excess documents from the

roller unit is not fixed in

 

hopper.

upper position.

 

 

 

J9:64

Brake roller/separator roller(s)

Check if the separator roller

 

not installed correctly

or the brake roller is set

 

Set the Brake Roller/

correctly.

 

Separator Roller(s) unit

For information on how to

 

correctly.

check the rollers, refer to

 

 

"7.3 Replacing the

 

 

Separator Roller" (page 134)

 

 

or "7.4 Replacing the Brake

 

 

Roller" (page 137).

 

 

 

*1: When the paper separation force is set to [„„„„„] which is the maximum level, the message “When [Ready] is displayed, increase the paper separation force by using the [U] button to suppress multifeeds.” does not appear.

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