Chapter 8 Troubleshooting

Error

Error message

Countermeasure

code

 

 

 

 

 

E9:F5

Image memory read-

Turn the power off then back on.

 

write error (Front)

If this method does not solve the

 

If the problem persists

problem, write down the displayed

 

after turning the power

error code and contact your

 

back on, please inform

FUJITSU scanner dealer or an

 

your service engineer of

authorized FUJITSU scanner

 

the above error code.

service provider.

 

 

 

E9:F6

Image memory read-

 

 

write error (Back)

 

 

If the problem persists

 

 

after turning the power

 

 

back on, please inform

 

 

your service engineer of

 

 

the above error code.

 

 

 

 

E9:F7

Extended image

 

 

memory read-write error

 

 

(Front)

 

 

If the problem persists

 

 

after turning the power

 

 

back on, please inform

 

 

your service engineer of

 

 

the above error code.

 

 

 

 

E9:F8

Extended image

 

 

memory read-write error

 

 

(Back)

 

 

If the problem persists

 

 

after turning the power

 

 

back on, please inform

 

 

your service engineer of

 

 

the above error code.

 

 

 

 

Error

Error message

Countermeasure

code

 

 

 

 

 

E2:74

Optical error (ADF

Turn the power off then back on.

 

Front)

If this method does not solve the

 

If the problem persists

problem, write down the displayed

 

after turning the power

error code and contact your

 

back on, please inform

FUJITSU scanner dealer or an

 

your service engineer of

authorized FUJITSU scanner

 

the above error code.

service provider.

 

 

 

E3:75

Optical error (ADF

 

 

Back)

 

 

If the problem persists

 

 

after turning the power

 

 

back on, please inform

 

 

your service engineer of

 

 

the above error code.

 

 

 

 

Overrun Error, Fan Error

Error codes beginning with the letter "F" are displayed.

Error

Error message

 

Countermeasure

code

 

 

 

 

 

 

 

F0:C0

Hopper malfunction

1

Make sure that there is nothing

 

If the problem

 

beneath the hopper.

 

persists after turning

2

Confirm that the hopper is not

 

the power back on,

 

 

closed with the pick roller unit in

 

please inform your

 

 

 

upper position.

 

service engineer of

 

 

3

Turn the power off then back on.

 

the above error code.

 

 

If this method does not solve the

 

 

 

 

 

 

problem, write down the displayed

 

 

 

error code and contact your

 

 

 

FUJITSU scanner dealer or an

 

 

 

authorized FUJITSU scanner

 

 

 

service provider.

 

 

 

 

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