Chapter 8 Troubleshooting
Error codes beginning with the letter "U" are displayed.
Error | Error message | Countermeasure |
code |
|
|
|
|
|
U4:40 | ADF open | Close the ADF or the top cover, and |
(*1) |
| reload the documents. |
|
|
|
U4:41 | Top cover open |
|
(*1) |
|
|
|
|
|
U6:B4 | Print cartridge not | This error is related to the imprinter |
| installed | (sold separately). Install the print |
| imprinter) | cartridge. |
| Check if the Print | For more details, refer to |
| Cartridge is mounted | PRB Imprinter Operator's Guide". |
| correctly. |
|
|
|
|
U6:BA | Print cartridge not |
|
| installed |
|
| imprinter) |
|
| Check if the Print |
|
| Cartridge is mounted |
|
| correctly. |
|
|
|
|
*1: When you open the ADF or top cover while the scanner is ready, only an error message will appear without an error code. Also, note that buttons on the operator panel are disabled while the ADF or top cover is open.
The following are lists of device errors which require troubleshooting by a service engineer.
■Internal Error, Optical ErrorError codes beginning with the letter "E" are displayed.
Error | Error message | Countermeasure | |
code |
|
| |
|
|
| |
E8:8E | SCSI error | Turn the power off then back on. | |
| If the problem persists | If this method does not solve the | |
| after turning the power | problem, write down the displayed | |
| back on, please inform | error code and contact your | |
| your service engineer of | FUJITSU scanner dealer or an | |
| the above error code. | authorized FUJITSU scanner | |
|
| service provider. | |
E7:D2 | EEPROM error | ||
| |||
| If the problem persists |
| |
| after turning the power |
| |
| back on, please inform |
| |
| your service engineer of |
| |
| the above error code. |
| |
|
|
| |
E6:D3 | Operator Panel error |
| |
| If the problem persists |
| |
| after turning the power |
| |
| back on, please inform |
| |
| your service engineer of |
| |
| the above error code. |
| |
|
|
| |
E5:EB | Flash error |
| |
| If the problem persists |
| |
| after turning the power |
| |
| back on, please inform |
| |
| your service engineer of |
| |
| the above error code. |
| |
|
|
|
146