Chapter 8 Troubleshooting
Quality of the scanned photo/picture is poor when scanning in black & white.
Are you scanning in "Halftone" or "Grayscale"?
Yes |
| No |
|
Are the glasses inside the ADF clean?
No
Yes
Select [Halftone] or [Grayscale] in the scanner driver and scan.(*1)
Clean the dirty locations.
For information on how to clean the dirty locations, refer to "Chapter 6 Daily Care" (page 118).
If the above countermeasures do not solve the problem, check the items in "8.4 Before You Contact the Scanner Service Provider" (page 166) first, then contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.
*1: The scanned image may differ from the original image significantly if you simply "binarize" (output in black & white) a picture or a photo. If you can configure from the scanner driver settings dialog box, specify the image mode to [Halftone] or [Grayscale] and scan.
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