Does the condition of the documents fulfill the requirements described in "Precautions" in "Paper Quality" (page 40)?
Yes
Has any foreign matter entered inside the ADF?
No
No
Yes
Use a document that satisfies the required conditions.
For more details, refer to "2.2 Documents for Scanning" (page 40).
Clean or remove any foreign matter from the ADF.
For information on cleaning, refer to "6.2 Cleaning the ADF (with Cleaning Sheet)" (page 121) or "6.3 Cleaning the ADF (with cloth)" (page 123).
Are the consumables (*1) installed correctly?
Yes
Are any of the consumables (*1) dirty?
No
No
Yes
Install the consumables (*1) correctly.
For information on how to install the consumables, refer to "Chapter 7 Replacing Consumables" (page 130).
Clean the consumables (*1).
For information on cleaning, refer to "6.2 Cleaning the ADF (with Cleaning Sheet)" (page 121) or "6.3 Cleaning the ADF (with cloth)" (page 123).
Are any of the consumables (*1) worn out? |
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| Check the consumable counters. Replace the consumables if necessary. | |||
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| For information on how to replace the consumables, refer to "Chapter 7 Replacing |
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Did you adjust the paper separation force on the operator |
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panel? |
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| For information on how to adjust the paper separation force, refer to "1.9 Adjusting | |||
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Yes |
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If the above countermeasures do not solve the problem, check the items in "8.4 | ||||||||
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| Before You Contact the Scanner Service Provider" (page 166) first, then contact |
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| your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. |
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*1: "Consumables" refers to the pick roller, separator roller and brake roller.
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