Do the vertical streaks (lines) always appear in the same
location?
Yes
No
Does the vertical streak (line) disappear when you set a
lower resolution?
Yes
No
Is there any foreign matter (e.g. dust, paper dust) on the
document?
Yes
No
Clean the glasses and rollers inside the ADF.
For information on how to clean the glasses and each roller inside the ADF, refer to "6.2 Cleaning the ADF (with Cleaning Sheet)" (page 121) or "6.3 Cleaning the ADF (with cloth)" (page 123).
Specify a lower resolution and scan the document.
Remove any foreign matter off the document.
Such foreign matter on the document may be transferred onto the glasses inside the ADF and cause the images to become dirty.
If the above countermeasures do not solve the problem, check the items in "8.4 Before You Contact the Scanner Service Provider" (page 166) first, then contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.
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