Contents

5.5 Customizing the Hardware Settings ..............

110

Using a Button on the Scanner to Start

 

Scanning .........................................................

110

Detecting Multifeed Errors..................................

112

Bypassing Multifeed Detection for a Fixed

 

Format.............................................................

114

Chapter 6 Daily Care ........................................

118

6.1Cleaning Materials and Locations that

 

Require Cleaning .............................................

119

 

Cleaning Materials..............................................

119

 

Locations to Clean and Cleaning Frequency .....

119

6.2

Cleaning the ADF (with Cleaning Sheet) .......

121

6.3

Cleaning the ADF (with cloth) ........................

123

Chapter 7 Replacing Consumables ................

130

7.1

Consumables and Replacement Cycles .......

131

7.2

Replacing the Pick Roller ...............................

132

7.3

Replacing the Separator Roller ......................

134

7.4

Replacing the Brake Roller .............................

137

Chapter 8 Troubleshooting ..............................

139

8.1

Paper Jam ........................................................

140

8.2

Error Indications on Operator Panel .............

142

 

Temporary Errors ...............................................

143

 

Device Errors......................................................

146

8.3

Troubleshooting ..............................................

151

 

Scanner cannot be powered ON. .......................

152

 

Display on LCD switches OFF. ..........................

153

 

Scanning does not start......................................

154

Quality of the scanned photo/picture is poor

 

when scanning in black & white......................

155

Quality of scanned text or lines is

 

unsatisfactory..................................................

156

Images are distorted or not clear........................

157

Vertical streaks appear on the scanned image. .

158

Multifeed error occurs frequently........................

159

Situation in which the document is not fed into

 

the ADF occur frequently. ...............................

161

Paper jams/pick errors occur frequently.............

162

Scanned images turn out elongated...................

163

A shadow appears on the leading edge of the

 

scanned image................................................

164

Scanner is not recognized by the computer

 

when using Kofax VRS. ..................................

165

8.4Before You Contact the Scanner Service

 

Provider ............................................................

166

 

General...............................................................

166

 

Error Status ........................................................

166

8.5

Checking the Product Labels .........................

168

 

Location..............................................................

168

Chapter 9 Operational Settings .......................

169

9.1

Starting Up the Software Operation Panel ....

170

9.2

Configurable Items ..........................................

171

 

Device Setting ....................................................

171

 

Device Setting 2 .................................................

173

9.3

Settings Related to Page Counters ...............

182

 

Checking and Resetting the Counters................

182

9