Chapter 8 Troubleshooting
Situation in which the document is not fed into the ADF occur frequently.Does the condition of the documents fulfill the requirements described in "Precautions" in "Paper Quality" (page 40)?
Yes
Did you fan the documents before loading them on the hopper?
Yes
Are the consumables (*1) installed correctly?
Yes
Are any of the consumables (*1) dirty?
No
Are any of the consumables (*1) worn out?
No
Use a document that satisfies the required conditions.
For more details, refer to "2.2 Documents for Scanning" (page 40).
No
Fan the documents before loading, or reduce the amount of sheets.
No
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| Install the consumables (*1) correctly. | |
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| For information on how to install the consumables, refer to "Chapter 7 Replacing | |
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| Clean the consumables (*1). | |
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| For more details, refer to "6.2 Cleaning the ADF (with Cleaning Sheet)" (page 121) | |
Yes | ||||
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| Check the Consumables Counter. Replace the consumables if necessary. | |
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| For information on how to replace the consumables, refer to "Chapter 7 Replacing | |
Yes | ||||
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| If the above countermeasures do not solve the problem, check the items in "8.4 | |
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| Before You Contact the Scanner Service Provider" (page 166) first, then contact | |
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| your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. | |
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*1: "Consumables" refers to the pick roller, separator roller and brake roller.
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