. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Appendix G — Technical and

Telephone Assistance

Refer to the following sources for assistance if you have questions as you work with the camera.

Assistance Needed

Source of Assistance

 

 

You encounter difficulties with hardware, images, or product performance.

Refer to the troubleshooting sections of this manual: camera (in Chapter 7), and driver (in Chapter 8). If needed, call your dealer.

The liquid crystal display (LCD) on

Refer to Chapter 7.

the KODAK camera back shows

 

information you do not understand.

 

You need assistance with the EOS-1 N camera.

Refer to the Canon instruction manual supplied with the camera.

A message appears on the computer screen that you do not understand when using one of the supplied software drivers.

Refer to the messages section of this manual in Chapter 8.

You encounter difficulty with the camera.

Perform the self-test and update the camera firmware. Refer to Chapter 7.

You need other general assistance.

Contents and index in this manual.

You are a customer in the U. S, and you are unable to find answers to your questions using this manual.

Contact your dealer, then call Kodak at 1-800-23-KODAK (1-800-235-6325).

 Technical and Telephone Assistance G G-1

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Kodak EOSDCS 1, EOSDCS 5, EOSDCS 3 Appendix G Technical Telephone Assistance, Assistance Needed Source of Assistance