Kodak EOSDCS 1, EOSDCS 5, EOSDCS 3 user manual Appendix D Repacking Instructions

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Appendix D — Repacking

Instructions

If you are having difficulties using your camera, please contact a Kodak representative before returning your unit for service. (In the United States, call Kodak at 1-800-23-KODAK (1-800-235-6325). In Canada call

1-800-GO-KODAK (1-800-465-6325); in other countries, call your nearest Kodak representative.) If service is required, your Kodak representative will instruct you how to return the unit to the nearest service center for repair and will issue a return authorization number.

Also, please make sure that you have filled out and returned your War- ranty Registration card; warranty service will not be provided without return of the Warranty Registration card or dated proof of purchase.

Please follow these instructions if you need to repack your camera to ship it to Kodak for repair. Be sure to use the original shipping carton and packing materials. (If the original packaging has been discarded or is not available, packing will be at the owner’s expense.)

For system testing and calibration after repair, all major system compo-

nents (camera body, Kodak camera back, cables, and AC battery charger/adapter) must be returned together.

IMPORTANT: DO NOT PACK LENSES, SOFTWARE, OR MANUALS.

1.Fill out the enclosed Problem Report Form (in another appendix). Be certain your return address is complete.

2.Disconnect all cables from the camera.

3.Remove the lens from the camera body.

4.Cover the lens opening with the camera body cap.

5.Put the camera into the static shielding bag and seal the bag with tape.

6.Place all major system components (see above) into their appropriate locations within the original shipping carton.

 Repacking Instructions G D-1