Section 9 TROUBLESHOOTING

1. If one of the following messages is displayed

When any of the following messages appears on the message display, take the indicated action.

Message

Procedure

Reference

 

 

page

 

 

 

“Close xxx cover.”

The indicated cover is open. Close all covers securely.

——

“CLOSE xxx COVER.”

 

 

 

 

 

“Add paper in drawer.”

There is no paper in the indicated drawer. Load paper of the

3-1

 

indicated size.

 

“ADD PAPER IN DRAWER.”

 

 

 

 

 

“Set drawer.”

One of the drawers is not closed properly. First pull it out, and then

——

 

push it all the way back in.

 

“CLOSE PAPER DRAWER.”

 

 

 

 

 

“Install duplex unit.”

(Only in duplex copiers) The Duplex Unit is not inserted properly.

——

 

First pull it out, and then push it all the way back in.

 

“INSTALL DUPLEX UNIT.”

 

 

 

 

 

“Please Open Eject Tray”

x Side eject” is selected under copy default setting “) Eject

——

 

destination” (page 7-22), or the “z Transparency mode” or “x Thick

 

“THICK PAPER MODE PROGRAM'D”

paper mode” are selected (page 3-5), but the copy eject tray is

 

 

closed. Open the copy eject tray.

 

 

 

 

“Drawer inoperable. Call for service.”

The drawer currently in use is out of order and cannot be used for

——

 

the moment. Contact your service representative or an authorized

 

“PAPER DRAWER IS OUT OF ORDER.

service center as soon as possible. If you want to continue copying,

 

SELECT OTHER PAPER DRAWER.”

use another drawer.

 

 

 

 

“Check paper size.”

There is no paper loaded of a size that can be used in the currently

——

 

selected mode. Check the paper.

 

“CHECK PAPER SIZE.”

 

 

 

 

 

“Reposi ori. or change drawer.”

The orientation of the original and the selected paper are different.

——

 

Change the orientation of the original. If you press the Start key

 

“REPOSITION ORIGINAL OR SELECT

without changing the original, copying will be performed at a 100%

 

OTHER PAPER DRAWER.”

(1:1) magnification ratio.

 

 

 

 

“Check bypass size setting.

The size of the paper set on the multi-bypass tray and that loaded in

3-4

Differ from actual size.”

the drawer are different. press the Stop/Clear key to delete the error

 

 

message. Make sure the size of paper on the multi-bypass tray and

 

“CHECK PAPER: NOT REGIST'D SIZE”

that loaded in the drawer are the same and restart the copy

 

 

operation from the beginning.

 

 

 

 

9-1

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Kyocera KM-C830D manual If one of the following messages is displayed, Message Procedure Reference