If other trouble occurs | Kyocera KM-C830D guide

Section 9 TROUBLESHOOTING

3. If other trouble occurs

If trouble occurs with your copier, carry out the applicable checkpoints and procedures indicated on the following pages. If the trouble persists, contact your service representative or authorized service center.

Trouble	Checkpoint	Procedure	Reference
			page

Nothing lights on the	Is the power plug connected to an AC	Connect the plug to an AC outlet.	——
operation panel when the	outlet?
main switch is turned ON.

No copies come out when	Is there an error message in the message	Check the appropriate response to that	9-1
the Start key is pressed.	display?	message, and perform the corresponding
		procedure.

The copies come out blank.	Were the originals set correctly?	When setting originals on the platen, set	4-1
		them face-down and align them with original
		size indicators.
		When setting originals in the optional DF, set	8-2
		them face-up.

The copies come out too	Is the copier in the auto exposure mode?	In order to adjust the overall exposure level,	7-17
light.		perform the “Auto exposure adjustment”
		procedure.

	Is the copier in the manual exposure mode?	Adjust the exposure to the correct level	4-3
		using the copy exposure adjustment keys.

		To adjust the overall exposure, change the	7-18
		default value for manual exposure in each	7-19
		image quality mode.

	Is a message that tells you to add toner	Replace the corresponding toner containers.	3-8
	displayed?

	Is the copy paper wet?	Replace the copy paper with new paper.	3-1

9-16

Image 149

Kyocera KM-C830D manual If other trouble occurs, Trouble Checkpoint Procedure Reference

Contents

Operation Guide Page Image quality adjustment samples Color balance adjustment samples Iii Sharpness adjustment samples Symbols Contents Copier Management Troubleshooting Auto magnification selection mode Auto paper selection modePreset zoom mode XY zoom mode Image quality selection Transparency + backing sheet mode Presentation mode Print page numbers modeInsert sheet modes Layout modes Booklet mode Book to Book mode English Français Español Language selection function Copy management mode IMPORTANT! Please Read First Installation Precautions Precautions for USE Precautions for USE Main body Names of Parts Original size indicator lines Main switch· Paper size indicator Original cover optional Operation panel Inch specificationsMetric specifications Book Mode key & indicator Auto Selection/Filing key & indicatorPrinter Attention indicator Printer Ready indicator Automatic drawer switching function Metric specifications´ Black&White key ‰ Full Color key Loading paper into a drawer Loading paper Preparations Setting paper on the multi-bypass tray Setting the paper size for the multi-bypass tray Will appear. Use the O cursor or the P cursor key to select Designating the envelope size When printing onto envelopesAcceptable envelope types Size Copier Setting the envelopes on the multi-bypass tray Replacing the toner containers and the waste toner tank Illustration and remove the waste toner tank Seal to the opening in the tankPush down on the waste toner tank release lever shown as Preparations Cap Cleaning the charger Cover and close it securely Replacing the oil roller Push Setting an original Basic copying procedureSelecting the color mode Warm-up Selecting the paper size Selecting functions Selecting the image quality Adjusting the copy exposure Inch specifications At the end of copying Setting the number of copies to be madeStart copying Mono-color mode Color Copy Settings Gloss mode One-touch image quality adjustment Adjusting the color balance Adjusting the color hue Example Adjusting the sharpness Making enlarged and reduced copies Auto magnification selection mode Preset zoom mode Zoom mode XY zoom mode Functions Interrupt copying Making duplex 2-sided copies from a 2-sided original Making duplex 2-sided copies from one-sided originals Back side of the copy to be rotated 180 degrees or not Metric specifications Use the M cursor or the N cursor key to select x Left margin Making a margin space for binding Margin modeTop margin Front & back margin Indicator Inch specifications Metric specifications Want to create the margins at the current settings, press Functions Erasing blemishes from edges of copies Sheet erase mode Making copies with clean edges Border erase modesSelecting the erasing area Custom erase mode Erase mode that you want to use Inverting black and white and colors Invert mode Making mirror image copies Mirror image mode Printing page numbers on copies Print page numbers mode Start to be print, use the numeric keys on the keypad or Copying onto the backing sheet Leaving the backing sheet blank Transparency Mode and then press the Enter key Transparency mode If your machine is a standard copier, go directly to step Replace the first original with the next one and press Insert sheet modes Cover mode Front only Separation insert modeTypes of copy Copy onto Leave both Making copies with the insert sheet modes Cover mode settings Copy on Insert sheet? screen will be displayed Separation insert mode settings Replace the first original with the next one and press Press the Layout key to light the corresponding indicator Automatically Functions Functions Functions Want to copy onto the front cover or not Press the Book Mode key to light the corresponding If you selected z Auto Zoom priority z Zoom Pages Size of original Size of finished Number of copy Copy image Functions Copy and, once you have finished scanning them all, press Registering a program Memorizing frequently used settings Program function Using programmed settings to make copies Confirming copy settings Recall function Sorting automatically Sort mode Energy-saving preheat function Rotate copy function More about the auto shut-off function Auto shut-off function Copy management Copier Management Copier Management Procedure Description Reference Accessing the copy management procedures Registering new department codes Performing copy management procedures Deleting department codes Changing copy limits Clearing copy counts Printing out the department code list Checking the copy counts Turning copy management ON/OFF Printing out the copy management list Making copies when copy management is turned on Copy default settings Default settingsDefault setting Description Available settings Factory Reference Setting Duplex copiers Standard copiersCopiers Metric Inch Insert tray Accessing the copy default settings Auto exposure adjustment color Exposure modeAuto exposure adjustment b/w Exposure steps Text original density Mixed original densityPrint original density Photo original density @ Default drawer b/w Copy modeMap original density Original quality $ Copy limit # Default drawer colorMargin width Erased border width Insert tray Sort mode ON/OFF Output formCustom erase size Eject destination ⁄ ACS adjustment¤ Auto color adjustment › Rotate sort ON/OFF ‹ Drum refresh Machine default settings Reference Plain Accessing the machine default settings Status report print out Auto drawer switching ON/OFFAuto shut-off ON/OFF Special paper location Color copy paper location APS for special paper ON/OFFAuto preheat time Auto shut-off time Silent mode ON/OFF Display contrast adjustmentManagement PIN code @ Day & time Type of paper # Checking the total counter$ Counter report print out Changing the language used for messages Names of parts Srdf Sheet-thru Reverse Document feederAcceptable originals Optional Equipment Setting originals in the Srdf Selecting the auto selection mode Setting originals on the platenAuto selection mode Document Finisher Paper FeederMemory Copy Board Casters Key Counter Setting the Key CounterPrinter Kit Fax Kit Network Scanner Kit If one of the following messages is displayed Message Procedure Reference Message Procedure Troubleshooting Duplex Unit is OUT of Order -SIDED If paper jams Misfeed location indicators Misfeed inside the right side drawer cover Removal proceduresMisfeed in a paper feed area Misfeed in a drawer Misfeed in the multi-bypass tray Misfeed in the paper conveyor section Misfeed in the transfer section Reaches a vertical position Misfeed in the fixing section While holding the 2 green lock-levers shown as 2 Misfeed inside the left cover or near the copy storage table Original position in the copier 6Misfeed in the Duplex Unit Only in duplex copiers Misfeed in the optional Srdf Misfeed in the optional Document Finisher If other trouble occurs Trouble Checkpoint Procedure Reference 10-1 When copying from Optional DF Cleaning the platen Cleaning the copierCleaning the original cover Writing 600 x 600 dpi Specifications Appendix Functions and settings combination chart 10-4 Safety of Laser Beam Page Page Above warning is valid only in the United States of America Page Kyocera Mita AMERICA, INC