
Section 9 TROUBLESHOOTING
Message | Procedure |
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“Paper misfeed.” | If paper misfeeds, the copier will stop, and the location of the |
| misfeed will be indicated on the message display. Leave the main |
“PAPER MISFEED.” | switch ON ( ) and follow the appropriate procedure to remove the |
| jammed paper. |
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“Reset all originals in feeder.” | An original has jammed in the optional DF. Leave the main switch |
“Misfeed in feeder. Remove original(s).” | ON ( ) and follow the appropriate procedure to remove the jammed |
| original. |
“REMOVE ORIGINAL FROM FEEDER.” |
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“MISFEED IN FEEDER. REMOVE |
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ORIGINAL(S).” |
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“Duplex tray inoperable, call for service.” | The Duplex Unit is out of order and |
| Contact your service representative or authorized service center |
“DUPLEX UNIT IS OUT OF ORDER. | immediately. |
COPYING IS POSSIBLE.” |
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“Paper capacity exceeded. | There are already 500 sheets of paper stored in the copy storage |
Remove paper from Inner.” | table. Remove the paper and resume copying. |
“PAPER CAPACITY EXCEEDED. |
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REMOVE PAPER FROM INNER TRAY.” |
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“Paper capacity exceeded. | There are already 250 sheets of paper stored in the optional |
Remove paper from Finisher.” | Document Finisher. Remove the paper and resume copying. |
“PAPER CAPACITY EXCEEDED. |
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REMOVE PAPER FROM FINISHER.” |
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“Remove paper from Finisher inner tray.” | Paper has been misfed inside the optional Document Finisher. Refer |
| to the Operation Guide for the Document Finisher and remove the |
“REMOVE PAPER FROM INNER TRAY OF | jammed paper. |
FINISHER.” |
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“Out of staples. Add staples.” | There are no staples left in the optional Document Finisher. Refer to |
| the Operation Guide for the Document Finisher and load staples. |
“STAPLER EMPTY. ADD STAPLES.” |
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“Check punch waste tank.” | • The hole punch waste container in the optional Document Finisher |
| is full. Refer to the Operation Guide for your Document Finisher |
“PUNCH HOLE CONTAINER FULL.” | and dispose of the waste hole punch. |
| • The hole punch waste container in the optional Document Finisher |
| is not set properly. Refer to the Operation Guide for your Document |
| Finisher and set the hole punch waste container properly. |
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“Cannot staple this size.” | Stapling of small size paper, such as 5 1/2" x 8 1/2" [A5R and B5R], is |
| not possible. Refer to the Operation Guide for the Document |
“CANNOT STAPLE THIS PAPER SIZE.” | Finisher. |
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“Cannot sort this size.” | Small sizes such as 5 1/2" x 8 1/2" [A5R and B5R] cannot be used in |
| the Document Finisher under the sort mode. Use the copy storage |
“CANNOT SORT THIS PAPER SIZE.” | table or the copy eject tray when copying onto such paper. |
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Reference
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